---
title: Act! vs Agile CRM
products:
- act
- agile-crm
updated_at: '2026-08-31T09:57:03Z'
---

# Act! vs Agile CRM

Side-by-side comparison of Act! and Agile CRM.

## Quick comparison

| Attribute | Act! | Agile CRM |
| --- | --- | --- |
| Category | CRM Software | CRM Software |
| Rating | 3.9/5 (434) | 4.1/5 (344) |
| Starting price | — | Free plan |
| Free plan | No | Yes |
| API | Yes | Yes |
| AI features | No | No |
| Open source | No | No |

## Shared features

- API Access
- Appointment Scheduling
- Call Logging
- Contact Management
- Customer Feedback Management
- Customer Segmentation
- Customer Support Ticketing
- Customizable Dashboards
- Data Import/Export
- Document Management
- Email Marketing
- Lead Management
- Marketing Automation
- Mobile Access
- Quotes/Proposals

## Unique strengths

**Act!:** Territory Management

**Agile CRM:** Collaboration Tools, Live Chat, Social Media Integration

## Act!

> Make great customer relationships an everyday reality.

- **Category:** CRM Software
- **Vendor:** Swiftpage
- **Website:** https://www.act.com/
- **Rating:** 3.9/5 (434 reviews)
- **Capabilities:** API

Act! is one of the pioneer brands in its space that evolved into a customer relationship management platform, and cloud-app with a browser-based front end. It offers an integrated email marketing platform that is ideal for small to mid-sized companies. The software also has an easy-to-use dashboard designer with a good marketing automation workflow builder.

**Reviewer segments:** Small Business 77.4%; Mid Market 17.5%; Enterprise 5.1%

**Deployment:** On-Premise Linux, Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (10):** DocuSign, Dropbox, Evernote, HubSpot, Nextiva, Shopify, Slack, Xero, Zapier, Zoom

**Vendor:** Swiftpage · Denver, Colorado, United States · founded 2001

## Agile CRM

> Sell & Market Like the Fortune 500

- **Category:** CRM Software
- **Vendor:** Agile CRM
- **Website:** https://www.agilecrm.com/
- **Rating:** 4.1/5 (344 reviews)
- **Capabilities:** API

Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delivers customer reports, analytics, and marketing insight. Available in varied range of pricing tiers, Agile CRM offers a premium free service and goes up to priced plans that supports up to 10 users, to enterprise-level services designed for over 50 integrations and plug-in capabilities.

**Pros:** - Free plan for up to 10 users
- Cloud-based environment for quick scaling
- Multi-cloud chat windows
- Workflow automation and easy data entry
- Extensive customer support
- Comprehensive email marketing and tracking features
- Third-party integrations with billing, social, and customer support
- Exit intent pop-ups and lead tracking

**Cons:** - Only available in English
- Not suitable for on-premises deployment

**Pricing:**
- Free : Free
- Starter: $8.99 per month
- Starter: $8.99 per month
- Regular: $29.99 per month
- Enterprise: $47.99 per month

**Reviewer segments:** Small Business 79.1%; Mid Market 14.8%; Enterprise 6.1%

**Deployment:** Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (12):** Better Proposals, ClickDesk, CloudTalk, FreshBooks, Helpdesk, Help Scout, LiveHelpNow, n8n, Pinecone, Smith.ai Live Website Chat, SupportBee, Tidio

**Vendor:** Agile CRM · Plano, Texas, United States · founded 2013