---
title: BigContacts vs Close
products:
- bigcontacts
- close
updated_at: '2026-08-28T21:39:03Z'
---

# BigContacts vs Close

Side-by-side comparison of BigContacts and Close.

## Quick comparison

| Attribute | BigContacts | Close |
| --- | --- | --- |
| Category | CRM Software | CRM Software |
| Rating | 4.5/5 (77) | 4.7/5 (901) |
| Starting price | Free plan | from $29.0 per month |
| Free plan | Yes | No |
| API | Yes | Yes |
| AI features | No | No |
| Open source | No | No |

## Shared features

- API Access
- Call Logging
- Contact Management
- Customizable Dashboards
- Data Import/Export
- Email Marketing
- Lead Management
- Quotes/Proposals
- Reporting & Analytics
- Role-Based Access Control
- Sales Forecasting
- Sales Pipeline Management
- Task Management
- Third-party Integrations
- User Permissions

## Unique strengths

**BigContacts:** Appointment Scheduling, Customer Feedback Management, Customer Segmentation, Customer Support Ticketing

## BigContacts

> Transforming CRM for businesses

- **Category:** CRM Software
- **Vendor:** BigContacts, LLC
- **Website:** https://www.bigcontacts.com/
- **Rating:** 4.5/5 (77 reviews)
- **Capabilities:** API

BigContacts is a great CRM platform that’s web-based and specifically designed for small businesses. As a full-featured CRM system, it’s a great, easy-to-use platform that doesn't require a steep learning curve from its users, regardless if you’re a small business or a larger enterprise.

**Pricing:**
- Enterprise: Free
- Big: $10.0 per month
- Bigger: $20.0 per month
- Biggest: $30.0 per month

**Reviewer segments:** Small Business 75.3%; Mid Market 24.7%

**Deployment:** Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (9):** ActiveCampaign for Marketing, Campaign Monitor, Constant Contact, Emma, Google Workspace, Salesforce Sales Cloud, Xero, Zapier, Zoom

**Vendor:** BigContacts, LLC · Alpharetta, GA, United States · founded 2006

## Close

> Streamline Your Workflow

- **Category:** CRM Software
- **Vendor:** Elastic Inc.
- **Website:** https://close.com/pricing
- **Rating:** 4.7/5 (901 reviews)
- **Capabilities:** API

Close is an all-in-one CRM software that allows users to manage relationships with customers and leads. The platform offers sales automation features that can support lead generation efforts and internal sales processes. Close also makes it easy to communicate with and nurture leads. By providing users with a centralized tool for lead generation, users can define a streamlined sales pipeline that can easily organize your team and work streams.

**Pros:** - Excellent support for sales team
- Free trial available for beginners
- Convenient and easy to use sales tracking
- SMS, video, calling, and other channels all in the same place
- Full context overview on every deal
- AI insights for your sales teams
- Convenient reporting and analytics features
- Collaboration features for growing teams

**Cons:** - Not as well-known as some alternatives
- Fewer integrations than some competitors

**Pricing:**
- Starter: $29.0 per month
- Basic: $69.0 per month
- Professional: $99.0 per month
- Business: $149.0 per month

**Reviewer segments:** Small Business 71.0%; Mid Market 28.1%; Enterprise 0.9%

**Deployment:** Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (22):** ActiveCampaign for Marketing, Airtable, Asana, Better Proposals, BuiltWith, Calendly, Clearbit, Drift, Help Scout, HubSpot Marketing Hub, Hunter, Intercom, Lighthouse, MeisterTask, Reply, Shopify, Signable, Trello, Typeform, Unbounce, Zapier, Zoom

**Vendor:** Elastic Inc. · San Francisco, CA, United States · founded 2013