---
title: Bigin by Zoho CRM vs EngageBay
products:
- bigin-by-zoho-crm
- engagebay
updated_at: '2026-08-28T21:58:05Z'
---

# Bigin by Zoho CRM vs EngageBay

Side-by-side comparison of Bigin by Zoho CRM and EngageBay.

## Quick comparison

| Attribute | Bigin by Zoho CRM | EngageBay |
| --- | --- | --- |
| Category | CRM Software | CRM Software |
| Rating | 4.5/5 (286) | 4.6/5 (216) |
| Starting price | Free plan | Free plan |
| Free plan | Yes | Yes |
| API | Yes | Yes |
| AI features | No | No |
| Open source | No | No |

## Shared features

- API Access
- Contact Management
- Customizable Dashboards
- Data Import/Export
- Lead Management
- Reporting & Analytics
- Role-Based Access Control
- Sales Pipeline Management
- Task Management
- Third-party Integrations
- User Permissions
- Workflow Automation

## Unique strengths

**Bigin by Zoho CRM:** Mobile Access

**EngageBay:** Appointment Scheduling, Call Logging, Collaboration Tools, Customer Feedback Management, Customer Segmentation, Customer Support Ticketing, Document Management, Email Marketing

## Bigin by Zoho CRM

> Streamlined CRM for Small Teams

- **Category:** CRM Software
- **Vendor:** Zoho Corporation
- **Website:** https://www.zoho.com/bigin/pricing.html
- **Rating:** 4.5/5 (286 reviews)
- **Capabilities:** API

Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is easy on small business budgets.

**Pricing:**
- Free - single user: Free
- Express: $9.0 per month
- Premier: $15.0 per month

**Reviewer segments:** Small Business 86.0%; Mid Market 11.2%; Enterprise 2.8%

**Deployment:** Mobile iPhone, Mobile Android, Cloud / SaaS / Web-Based, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (11):** Google Workspace, Zapier, Zoho Analytics, Zoho Books, Zoho Campaigns, Zoho CRM, Zoho Desk, Zoho Flow, Zoho Forms, Zoho Meeting, Zoom

**Vendor:** Zoho Corporation · Chennai, Tamil Nadu · founded 2000

## EngageBay


- **Category:** CRM Software
- **Vendor:** EngageBay Inc.
- **Website:** https://www.engagebay.com/
- **Rating:** 4.6/5 (216 reviews)
- **Capabilities:** API

EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools that are often only found on paid tiers from competitors. EngageBay offers custom forms, email sequences, web pop-ups, and a landing page builder.

**Pros:** '- Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)

**Cons:** - Interface is not the most intuitive at times
- Onboarding process could be improved

**Pricing:**
- Free: Free
- Basic: $12.74 per month
- Growth: $42.29 per month
- Pro: $84.99 per month

**Reviewer segments:** Small Business 87.0%; Mid Market 12.5%; Enterprise 0.5%

**Deployment:** Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone

**Training:** Documentation

**Integrations (11):** CallHippo, DocuSign, HubSpot, HubSpot CRM, Intercom, Intuit Mailchimp, KrispCall, PandaDoc, Postmark, Shopify, Zapier

**Vendor:** EngageBay Inc. · Tracy, California, United States · founded 2017