---
title: Bigin by Zoho CRM vs Pipedrive
products:
- bigin-by-zoho-crm
- pipedrive
updated_at: '2026-09-13T16:13:27Z'
---

# Bigin by Zoho CRM vs Pipedrive

Side-by-side comparison of Bigin by Zoho CRM and Pipedrive.

## Quick comparison

| Attribute | Bigin by Zoho CRM | Pipedrive |
| --- | --- | --- |
| Category | CRM Software | CRM Software |
| Rating | 4.5/5 (286) | 4.2/5 (1732) |
| Starting price | Free plan | from $14.0 per month |
| Free plan | Yes | No |
| API | Yes | Yes |
| AI features | No | No |
| Open source | No | No |

## Shared features

- API Access
- Contact Management
- Customizable Dashboards
- Data Import/Export
- Lead Management
- Mobile Access
- Reporting & Analytics
- Sales Pipeline Management
- Task Management
- Third-party Integrations
- User Permissions
- Workflow Automation

## Unique strengths

**Bigin by Zoho CRM:** Role-Based Access Control

**Pipedrive:** Sales Forecasting

## Bigin by Zoho CRM

> Streamlined CRM for Small Teams

- **Category:** CRM Software
- **Vendor:** Zoho Corporation
- **Website:** https://www.zoho.com/bigin/pricing.html
- **Rating:** 4.5/5 (286 reviews)
- **Capabilities:** API

Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is easy on small business budgets.

**Pricing:**
- Free - single user: Free
- Express: $9.0 per month
- Premier: $15.0 per month

**Reviewer segments:** Small Business 86.0%; Mid Market 11.2%; Enterprise 2.8%

**Deployment:** Mobile iPhone, Mobile Android, Cloud / SaaS / Web-Based, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (11):** Google Workspace, Zapier, Zoho Analytics, Zoho Books, Zoho Campaigns, Zoho CRM, Zoho Desk, Zoho Flow, Zoho Forms, Zoho Meeting, Zoom

**Vendor:** Zoho Corporation · Chennai, Tamil Nadu · founded 2000

## Pipedrive

> The one platform to grow your business

- **Category:** CRM Software
- **Vendor:** Pipedrive
- **Website:** https://www.pipedrive.com/
- **Rating:** 4.2/5 (1732 reviews)
- **Capabilities:** API

Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built using activity-based selling-methodology. Its mailing system also seamlessly integrates with major email service providers.

**Pros:** - Straightforward and intuitive user interface
- Unlimited custom fields for collecting customer information
- Easily track deals, values, and win probabilities
- Access custom reports to track recurring revenue
- Examine individual sales calls, emails, and demos
- Unlock source data reports to track where leads come from
- Access AI sales assistance support

**Cons:** - Limited functionality for bigger businesses
- Problems with list separation

**Pricing:**
- Essential: $14.0 per month
- Advanced: $29.0 per month
- Professional: $49.0 per month
- Power: $64.0 per month
- Enterprise: $99.0 per month

**Reviewer segments:** Small Business 67.4%; Mid Market 25.7%; Enterprise 6.9%

**Deployment:** Cloud / SaaS / Web-Based, Mobile iPhone, Mobile Android, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation, Videos, Webinars, Live Online, In Person

**Integrations (135):** 800.com, 8x8, Acquire.io, Affinity, Airmeet, airSlate, AliveChat, Amplemarket, Apollo.io, AppMaster.io, AppSumo, Appy Pie, Asana, Automate.io, Automizy, Avochato, Benchmark Email, Better Proposals, Bookyourdata, Bouncer, Brevo Marketing Platform, Browse AI, BuiltWith, Cal.com, Calendar, Calendly, Calilio, Campayn, Caspio, ChatArt, ClickSend, Closely, CloudTalk, Cloudzy, Cognism, Comm100, Creatio, Deskxpand, Dialpad Talk, Diginius Insight, DocuSign, Domain.com, EasyTools, Elastic Email, Enonic, Expandi.io, Fibery, Folderly, folk, Freedcamp, Genesis Pro, Gist, GoToWebinar, Help.com, HelpCrunch, Helpdesk, Highlevel, HubSpot Email Hosting, Hunter, InboxAlly, Incrowd Interview, Instantly, Involve.Me, JivoChat, Jotform Tables, KrispCall, Landbot, Landingi, LeadIQ, LiquidPlanner, LiveHelpNow, Livestorm, Lusha, Lyne.ai, Mailercloud, Mailture, Make, ManyChat, MCA Suite, MeetGeek, monday CRM, monday marketer, Murf AI, MyOwnConference, Ninja Outreach, Overloop, PandaDoc, Papermark, PartnerStack, Personio, Pinecone, Podium, Postmark, Provide Support Live Chat, Quo, Rewind AI, Ring Central, RingCentral MVP, Salesflare, Salesmsg, Seamless.AI, Shift4Shop, SimpleTexting, Skuid, Slack, Smith.ai Live Website Chat, SMTP.com, SnapEngage, Superhuman, SupportBee, Surfe, SurveySparrow, Systeme, tawk.to, Textdrip, Tidio, Trainual, Typeform, Uniqode, Userlike, Vero Workflows, Viewabo, Wappalyzer, WebinarGeek, Whale, WhatConverts, XBert, XeroHosts, Xperify, Zapier, Zendesk Chat, Zendesk Support Suite, Zenzap, Zonka Feedback, ZoomInfo

**Vendor:** Pipedrive · New York, New York · founded 2010