---
title: Chat2Desk vs ManyChat
products:
- chat2desk
- manychat
updated_at: '2026-08-26T08:32:07Z'
---

# Chat2Desk vs ManyChat

Side-by-side comparison of Chat2Desk and ManyChat.

## Quick comparison

| Attribute | Chat2Desk | ManyChat |
| --- | --- | --- |
| Category | Live Chat Software | Live Chat Software |
| Rating | — | 4.6/5 (142) |
| Starting price | Free plan | from $15.0 per month |
| Free plan | Yes | No |
| API | Yes | Yes |
| AI features | No | Yes |
| Open source | No | No |

## Shared features

- Agent Collaboration
- Automated Responses
- CRM Integration
- Canned Responses
- Chat History
- Chatbot Integration
- Custom Branding
- Customizable Chat Widgets
- Email Integration
- Mobile Compatibility
- Proactive Chat Invitations
- Real-Time Chat
- Typing Indicators
- Visitor Tracking

## Unique strengths

**Chat2Desk:** Agent Performance Analytics, Audio and Video Chat, Chat Encryption, Chat Routing, Chat Tags, Chat Transcripts, Chat Transfer, Co-Browsing

## Chat2Desk

> Streamlined Customer Communication Hub

- **Category:** Live Chat Software
- **Vendor:** Chat2Desk
- **Website:** https://chat2desk.com/
- **Capabilities:** API

Chat2Desk is a messaging platform for customer support and sales. It is ideal for support, marketing, and sales team and currently has more than 1300 customers around the world and over 300 partners. Key features include CRM integration, sales funnels, chatbots, scripts, and auto-replies web-analytics as well as widgets and online chat for free.

**Pricing:**
- Get started: Free
- Sales and marketing: Custom

**Deployment:** Desktop Windows, Mobile iPhone, Mobile Android, On-Premise Linux, Cloud / SaaS / Web-Based, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (4):** Bitrix24, Kommo, Slack, Zoho CRM

**Vendor:** Chat2Desk · Moscow, Russia · founded 2015

## ManyChat

> Automated Messaging Made Easy

- **Category:** Live Chat Software
- **Vendor:** ManyChat, Inc.
- **Website:** https://manychat.com/
- **Rating:** 4.6/5 (142 reviews)
- **Capabilities:** AI, API

ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and lead conversion tools. Its drag-and-drop interface also allows businesses to create custom chatbots with predefined templates and access to advanced tools that let agents prevent incoming bot messages while still communicating with key subscribers. 

**Pricing:**
- Pro: $15.0 per month

**Reviewer segments:** Small Business 90.1%; Mid Market 8.5%; Enterprise 1.4%

**Deployment:** Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (11):** beehiiv, Chatfuel, HubSpot, HubSpot Marketing Hub, Intuit Mailchimp, Kit, Klaviyo, Pipedrive, Shopify, Subbly, Zapier

**Vendor:** ManyChat, Inc. · San Francisco, California, United States · founded 2015