---
title: Chatfuel vs Gist
products:
- chatfuel
- gist
updated_at: '2025-04-11T11:05:02Z'
---

# Chatfuel vs Gist

Side-by-side comparison of Chatfuel and Gist.

## Quick comparison

| Attribute | Chatfuel | Gist |
| --- | --- | --- |
| Category | Live Chat Software | Live Chat Software |
| Rating | 4.5/5 (44) | 4.6/5 (215) |
| Starting price | Free plan | from $29.0 per month |
| Free plan | Yes | No |
| API | Yes | Yes |
| AI features | Yes | Yes |
| Open source | No | No |

## Shared features

- Automated Responses
- Chatbot Integration

## Unique strengths

**Gist:** Agent Collaboration, Agent Performance Analytics, Audio and Video Chat, CRM Integration, Canned Responses, Chat Encryption, Chat History, Chat Routing

## Chatfuel

> Automate your Messenger marketing

- **Category:** Live Chat Software
- **Vendor:** Chatfuel
- **Website:** https://chatfuel.com
- **Rating:** 4.5/5 (44 reviews)
- **Capabilities:** AI, API

Chatfuel is a cloud-based messaging solution that helps small to large businesses improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. With Chatfuel, users can send automated responses to frequently asked questions (FAQs) and redirect ongoing chats to sales representatives for further queries. Chatfuel also allows organizations to configure bot flows by adding skills such as collecting clients' email addresses or exporting information into Google Sheets.

**Pricing:**
- Trial: Free
- Entrepreneur: $14.99 per month
- Startup: $24.99 per month
- Small Business: $59.99 per month

**Reviewer segments:** Small Business 84.1%; Mid Market 13.6%; Enterprise 2.3%

**Deployment:** Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (12):** Airtable, Calendly, Google Analytics, Hootsuite, HubSpot, Intercom, ManyChat, Shopify, Slack, Trello, Typeform, Zapier

**Vendor:** Chatfuel · San Francisco, California, United States · founded 2015

## Gist

> Summarize any text instantly.

- **Category:** Live Chat Software
- **Vendor:** Gist
- **Website:** https://getgist.com/
- **Rating:** 4.6/5 (215 reviews)
- **Capabilities:** AI, API

Gist is an all-in-one, feature-rich email marketing platform that empowers site owners to bridge the communication gap between them and their audience. The platform offers an email builder that lets users create and broadcast automated emails, upsell and cross-sell emails, consolidate multiple communication channels and provide access to live chat and chatbot widgets. The advanced cross-channel messaging features boost audience engagement and interaction and Gist’s free plan is quite comprehensive.

**Pros:** - Free plan is quite comprehensive
- Supports advanced cross-channel messaging
- Offers buildable forms and popups

**Cons:** - Clunky chat history functionality
- Limited integrations

**Pricing:**
- Professional: $29.0 per month
- Premium: $99.0 per month

**Reviewer segments:** Small Business 94.0%; Mid Market 5.1%; Enterprise 0.9%

**Deployment:** Mobile iPhone, Mobile Android, Cloud / SaaS / Web-Based, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (10):** Calendly, Google Analytics, HubSpot, Intercom, Involve.Me, Pipedrive, Shopify, Slack, Zapier, Zoom

**Vendor:** Gist · Tampa, Florida, United States · founded 2016