---
title: Click2Magic vs Pure Chat
products:
- click2magic
- pure-chat
updated_at: '2024-07-30T11:38:29Z'
---

# Click2Magic vs Pure Chat

Side-by-side comparison of Click2Magic and Pure Chat.

## Quick comparison

| Attribute | Click2Magic | Pure Chat |
| --- | --- | --- |
| Category | Live Chat Software | Live Chat Software |
| Rating | 5.0/5 (1) | 4.3/5 (204) |
| Starting price | Free plan | from $10.0 per month |
| Free plan | Yes | No |
| API | Yes | Yes |
| AI features | No | No |
| Open source | No | No |

## Shared features

- Agent Performance Analytics
- Automated Responses
- Chat Encryption
- Chat History
- Chat Routing
- Chat Transcripts
- Chat Transfer
- Custom Branding
- Customizable Chat Widgets
- File Sharing
- Mobile Compatibility
- Offline Messaging
- Proactive Chat Invitations
- Real-Time Chat
- Typing Indicators

## Unique strengths

**Click2Magic:** Agent Collaboration, Audio and Video Chat, CRM Integration, Canned Responses, Chat Tags, Chatbot Integration, Co-Browsing, Email Integration

## Click2Magic

> Instant Customer Support Chat

- **Category:** Live Chat Software
- **Vendor:** Tvisha Technologies Inc
- **Website:** https://www.click2magic.com/
- **Rating:** 5.0/5 (1 reviews)
- **Capabilities:** API

Click2Magic is a live chat software for website visitors to manage engagement and operations on a single dashboard. Using a centralized platform, also allows staff members to evaluate qualified leads and convert them into potential customers. Key features include tools that let supervisors track visitor behavior, monitor purchasing patterns, understand customer expectations, and deliver critical metrics from within the central system.

**Pricing:**
- Basic: Free
- Add-On: $18.0 per month
- Professional: $39.0 per month
- Enterprise: $69.0 per month

**Reviewer segments:** Mid Market 100.0%

**Deployment:** Desktop Windows, Desktop Mac, Mobile iPhone, Mobile Android, On-Premise Linux, Cloud / SaaS / Web-Based

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (11):** BigCommerce, Freshdesk, Google Analytics, HubSpot, Shopify, Slack, SnapEngage, Squarespace, Wix, WooCommerce, Zoho CRM

**Vendor:** Tvisha Technologies Inc · New Jersey, United States · founded 2003

## Pure Chat

> Instant Customer Messaging Solution

- **Category:** Live Chat Software
- **Vendor:** Ruby Receptionists
- **Website:** https://purechat.com/
- **Rating:** 4.3/5 (204 reviews)
- **Capabilities:** API

Pure Chat is a platform for small and mid-sized organizations built to help engage their website visitors by using live chat software. The Pure Chat software is built to streamline the entire customer journey to share information with visitors, nurture leads, provide support, and deliver exceptional customer service to improve sales and satisfaction. They have a comprehensive, 100% free plan where users get unlimited chats on up to 3 websites.

**Pricing:**
- Additional Users - Pro: $10.0 per month
- Additional Users - Growth: $15.0 per month
- Growth: $49.0 per month
- Pro: $99.0 per month

**Reviewer segments:** Small Business 56.4%; Mid Market 31.4%; Enterprise 12.3%

**Deployment:** Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (7):** HubSpot CRM, HubSpot Marketing Hub, Pagecloud, Pinecone, Shopify, Squarespace, Zapier

**Vendor:** Ruby Receptionists · Portland, Oregon, United States · founded 2003