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EngageBay vs Freshworks CRM Comparison
At a Glance
CRM Software
CRM Software
Overview
EngageBay
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools tha… Learn more
Enterprise
Mid Market
Small Business
Freshworks CRM
Freshworks CRM (formerly Freshsales) is a popular option among small to medium enterprises given their competitive pricing, complemented by an extensive selection of features that address key marketing and customer support pain points experienced by organizations. The platform boasts a simple, strai… Learn more
Enterprise
Mid Market
Small Business
Pricing
Free
$0
Per Month
Basic
$12.74
Per Month
Growth
$42.29
Per Month
Pro
$84.99
Per Month
Free
$0
Per Month
Growth
$18
Per Month
Pro
$47
Per Month
Enterprise
$83
Per Month
Free Plan Available
Pricing Available
Pros & Cons
EngageBay Pros
- Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
EngageBay Cons
- Interface is not the most intuitive at times
- Onboarding process could be improved
Freshworks CRM Pros
There is not sufficient information
Freshworks CRM Cons
There is not sufficient information
Screenshots
EngageBay
Freshworks CRM
Videos
EngageBay
Freshworks CRM
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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