---
title: EngageBay vs Infor CRM
products:
- engagebay
- infor-crm
updated_at: '2026-08-28T21:58:05Z'
---

# EngageBay vs Infor CRM

Side-by-side comparison of EngageBay and Infor CRM.

## Quick comparison

| Attribute | EngageBay | Infor CRM |
| --- | --- | --- |
| Category | CRM Software | CRM Software |
| Rating | 4.6/5 (216) | 3.3/5 (74) |
| Starting price | Free plan | — |
| Free plan | Yes | No |
| API | Yes | Yes |
| AI features | No | No |
| Open source | No | No |

## Shared features

- API Access
- Call Logging
- Collaboration Tools
- Contact Management
- Customer Segmentation
- Customer Support Ticketing
- Customizable Dashboards
- Data Import/Export
- Document Management
- Lead Management
- Marketing Automation
- Quotes/Proposals
- Reporting & Analytics
- Role-Based Access Control
- Sales Forecasting

## Unique strengths

**EngageBay:** Appointment Scheduling, Customer Feedback Management, Email Marketing, Live Chat

**Infor CRM:** Order Management, Territory Management

## EngageBay


- **Category:** CRM Software
- **Vendor:** EngageBay Inc.
- **Website:** https://www.engagebay.com/
- **Rating:** 4.6/5 (216 reviews)
- **Capabilities:** API

EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools that are often only found on paid tiers from competitors. EngageBay offers custom forms, email sequences, web pop-ups, and a landing page builder.

**Pros:** '- Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)

**Cons:** - Interface is not the most intuitive at times
- Onboarding process could be improved

**Pricing:**
- Free: Free
- Basic: $12.74 per month
- Growth: $42.29 per month
- Pro: $84.99 per month

**Reviewer segments:** Small Business 87.0%; Mid Market 12.5%; Enterprise 0.5%

**Deployment:** Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone

**Training:** Documentation

**Integrations (11):** CallHippo, DocuSign, HubSpot, HubSpot CRM, Intercom, Intuit Mailchimp, KrispCall, PandaDoc, Postmark, Shopify, Zapier

**Vendor:** EngageBay Inc. · Tracy, California, United States · founded 2017

## Infor CRM


- **Category:** CRM Software
- **Vendor:** Infor
- **Website:** https://www.infor.com/products/customer-experience-suite/crm
- **Rating:** 3.3/5 (74 reviews)
- **Capabilities:** API

Infor CRM Provides tools for individuals, teams, and companies to help boost sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CRM delivers sales teams' data with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce through several touchpoints and platforms. Full-featured process automation capabilities support efficiencies and the application of best practices across sales teams.

**Reviewer segments:** Mid Market 54.1%; Small Business 29.7%; Enterprise 16.2%

**Deployment:** Desktop Windows, Mobile iPhone, Mobile Android, On-Premise Linux, Cloud / SaaS / Web-Based, Mobile iPad, On-Premise Windows

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (10):** DocuSign, Dropbox, GoToMeeting, HubSpot, Jira, Pinecone, Slack, Trello, Xero, Zoom

**Vendor:** Infor · New York, NY, United States · founded 2002