---
title: EngageBay vs monday CRM
products:
- engagebay
- monday-crm
updated_at: '2026-08-28T21:58:05Z'
---

# EngageBay vs monday CRM

Side-by-side comparison of EngageBay and monday CRM.

## Quick comparison

| Attribute | EngageBay | monday CRM |
| --- | --- | --- |
| Category | CRM Software | CRM Software |
| Rating | 4.6/5 (216) | 4.6/5 (728) |
| Starting price | Free plan | Free plan |
| Free plan | Yes | Yes |
| API | Yes | Yes |
| AI features | No | No |
| Open source | No | No |

## Shared features

- API Access
- Collaboration Tools
- Contact Management
- Customer Support Ticketing
- Customizable Dashboards
- Data Import/Export
- Document Management
- Lead Management
- Marketing Automation
- Reporting & Analytics
- Role-Based Access Control
- Sales Forecasting
- Sales Pipeline Management
- Social Media Integration
- Task Management

## Unique strengths

**EngageBay:** Appointment Scheduling, Call Logging, Customer Feedback Management, Customer Segmentation, Email Marketing, Live Chat, Quotes/Proposals

**monday CRM:** Order Management

## EngageBay


- **Category:** CRM Software
- **Vendor:** EngageBay Inc.
- **Website:** https://www.engagebay.com/
- **Rating:** 4.6/5 (216 reviews)
- **Capabilities:** API

EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools that are often only found on paid tiers from competitors. EngageBay offers custom forms, email sequences, web pop-ups, and a landing page builder.

**Pros:** '- Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)

**Cons:** - Interface is not the most intuitive at times
- Onboarding process could be improved

**Pricing:**
- Free: Free
- Basic: $12.74 per month
- Growth: $42.29 per month
- Pro: $84.99 per month

**Reviewer segments:** Small Business 87.0%; Mid Market 12.5%; Enterprise 0.5%

**Deployment:** Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone

**Training:** Documentation

**Integrations (11):** CallHippo, DocuSign, HubSpot, HubSpot CRM, Intercom, Intuit Mailchimp, KrispCall, PandaDoc, Postmark, Shopify, Zapier

**Vendor:** EngageBay Inc. · Tracy, California, United States · founded 2017

## monday CRM


- **Category:** CRM Software
- **Vendor:** monday.com
- **Website:** https://monday.com/crm/
- **Rating:** 4.6/5 (728 reviews)
- **Capabilities:** API

Monday CRM is a cloud-based customer relationship management platform designed specifically for sales teams. Being known for the platform's ease of use and its focus on automating repetitive tasks, it lets sales teams focus on building relationships with their customers. With features like lead scoring, email tracking, and call logging, Monday CRM is a great solution for any sales team looking to increase their productivity and close more deals.

**Pricing:**
- Free: Free
- Basic: $10.0 per month
- Standard: $14.0 per month
- Pro CRM: $24.0 per month
- Enterprise: Custom

**Reviewer segments:** Small Business 81.9%; Mid Market 15.8%; Enterprise 2.3%

**Deployment:** Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation, Videos, Webinars

**Integrations (16):** Asana, Browse AI, DocuSign, Dropbox, HubSpot, Intuit Mailchimp, Jira, Lighthouse, Papermark, Pipedrive, Shopify, Slack, SurveyMonkey, Trello, Xero, Zoom

**Vendor:** monday.com · Tel Aviv, Israel · founded 2012