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Freshdesk Contact Center vs Respond.io Comparison

Freshdesk Contact Center vs Respond.io Comparison
Freshdesk Contact Center
Respond.io

At a Glance

4.1

Help Desk Software

Starting at $0

Per Month

4.5

Live Chat Software

Starting at $99

Per Month

Overview

Freshdesk Contact Center

Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features inclu…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Respond.io

Respond.io is a leading marketing, sales & support inbox platform that connects customers across different channels such as WhatsApp, Telegram, LINE, Viber & even email. Using the platform, users can respond to different audiences via a single dashboard. The platform empowers companies to de…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

FREE

$0

Per Month

Growth

$15

Per Month

Pro

$39

Per Month

Enterprise

$69

Per Month

See Pricing Details

Free Plan Available

Free Trial Available

Pricing Available

Team

$99

Per Month

Business

$299

Per Month

Free Trial Available

Pricing Available

Pros & Cons

Freshdesk Contact Center Pros

There is not sufficient information

Freshdesk Contact Center Cons

There is not sufficient information

Respond.io Pros

There is not sufficient information

Respond.io Cons

There is not sufficient information

Screenshots

Freshdesk Contact Center

Respond.io

Videos

Freshdesk Contact Center

Welcome to Freshdesk | Best Customer Service Software

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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