Suggested products
Freshworks CRM vs Bitrix24 Comparison
At a Glance
CRM Software
CRM Software
Overview
Freshworks CRM
Freshworks CRM (formerly Freshsales) is a popular option among small to medium enterprises given their competitive pricing, complemented by an extensive selection of features that address key marketing and customer support pain points experienced by organizations. The platform boasts a simple, strai… Learn more
Enterprise
Mid Market
Small Business
Bitrix24
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 millio… Learn more
Enterprise
Mid Market
Small Business
Pricing
Free
$0
Per Month
Growth
$18
Per Month
Pro
$47
Per Month
Enterprise
$83
Per Month
Free Plan Available
Pricing Available
Basic
$61
Per Month
Standard
$124
Per Month
Professional
$249
Per Month
Enterprise
$499
Per Month
Free Plan Available
Pricing Available
Pros & Cons
Freshworks CRM Pros
There is not sufficient information
Freshworks CRM Cons
There is not sufficient information
Bitrix24 Pros
- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.
Bitrix24 Cons
- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.
Screenshots
Freshworks CRM
Bitrix24
Videos
Freshworks CRM
Bitrix24
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Linux
On-premise
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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