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Freshworks CRM vs HubSpot CRM Comparison
At a Glance
CRM Software
CRM Software
Overview
Freshworks CRM
Freshworks CRM (formerly Freshsales) is a popular option among small to medium enterprises given their competitive pricing, complemented by an extensive selection of features that address key marketing and customer support pain points experienced by organizations. The platform boasts a simple, strai… Learn more
Enterprise
Mid Market
Small Business
HubSpot CRM
Hubspot CRM was originally developed as marketing software, but it has since evolved to become an all-in-one platform that empowers businesses to automate, organize, and monitor every stage of internal interaction and customer engagement. The software also allows users to nurture customers by develo… Learn more
Enterprise
Mid Market
Small Business
Pricing
Free
$0
Per Month
Growth
$18
Per Month
Pro
$47
Per Month
Enterprise
$83
Per Month
Free Plan Available
Pricing Available
Free Forever
$0
Per Month
CRM Bundle – starter
$50
Per Month
CRM Bundle – professional
$890
Per Month
CRM Bundle – enterprise
$3600
Per Month
Free Trial Available
Pricing Available
Pros & Cons
Freshworks CRM Pros
There is not sufficient information
Freshworks CRM Cons
There is not sufficient information
HubSpot CRM Pros
- HubSpot is a real all-in-one CRM solution
- It has great supplemental content
- You get email marketing support and social media scheduling features
- Offers a free version
- Squeaky-clean integration
- Big on mobile optimization
HubSpot CRM Cons
- HubSpot does not have an e-commerce platform
- It is expensive considering all the features you’re getting
- The user experience can be overwhelming for some folks
- Pricing plans are complex and get expensive quickly
- The all-encompassing features can be tricky to harness
- Customer support could be stronger given the tool’s scope
Screenshots
Freshworks CRM
HubSpot CRM
Videos
Freshworks CRM
HubSpot CRM
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Mobile Web
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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