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Freshworks CRM vs Pipedrive Comparison

Freshworks CRM vs Pipedrive Comparison

Freshworks CRM
Pipedrive

At a Glance

4.5

CRM Software

Starting at $0

Per Month

4.5

CRM Software

Starting at $15

per user, per month

Overview

Freshworks CRM

Freshworks CRM (formerly Freshsales) is a popular option among small to medium enterprises given their competitive pricing, complemented by an extensive selection of features that address key marketing and customer support pain points experienced by organizations. The platform boasts a simple, strai…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pipedrive

Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built usi…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Free

$0

Per Month

Growth

$18

Per Month

Pro

$47

Per Month

Enterprise

$83

Per Month

See Pricing Details

Free Plan Available

Pricing Available

Essential

$15

per user, per month

Advanced

$29

per user, per month

Professional

$59

per user, per month

Enterprise

$109

per user, per month

See Pricing Details

Free Trial Available

Pricing Available

Pros & Cons

Freshworks CRM Pros

There is not sufficient information

Freshworks CRM Cons

There is not sufficient information

Pipedrive Pros

  • Straightforward and intuitive user interface
  • Unlimited custom fields for collecting customer information
  • Easily track deals, values, and win probabilities
  • Access custom reports to track recurring revenue
  • Examine individual sales calls, emails, and demos
  • Unlock source data reports to track where leads come from
  • Access AI sales assistance support

Pipedrive Cons

  • Limited functionality for bigger businesses
  • Problems with list separation

Screenshots

Freshworks CRM

Pipedrive

Videos

Freshworks CRM

Freshsales CRM Demo | Freshsales Explained in Under 7 Minutes

Pipedrive

Pipedrive – Flexible, focused, and easy to use

Top Alternatives

OnePageCRM

4.8

Starting at Starting from $9.95

month/user

EasyWebinar

3.8

Starting at $99

per month

Agile CRM

4.0

Starting at $0

Per Month

OnePageCRM

4.8

Starting at Starting from $9.95

month/user

EasyWebinar

3.8

Starting at $99

per month

Agile CRM

4.0

Starting at $0

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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