Find remote opportunities with Remotely, connecting job seekers and employers globally →
Suggested products
Freshworks CRM vs Zoho CRM Comparison
At a Glance
CRM Software
CRM Software
Overview
Freshworks CRM
Freshworks CRM (formerly Freshsales) is a popular option among small to medium enterprises given their competitive pricing, complemented by an extensive selection of features that address key marketing and customer support pain points experienced by organizations. The platform boasts a simple, strai… Learn more
Enterprise
Mid Market
Small Business
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to their… Learn more
Mid Market
Small Business
Pricing
Free
$0
Per Month
Growth
$18
Per Month
Pro
$47
Per Month
Enterprise
$83
Per Month
Free Plan Available
Pricing Available
Standard
$14
per user, per month
Professional
$23
per user, per month
Enterprise
$40
per user, per month
Ultimate
$52
per user, per month
Free Trial Available
Pricing Available
Pros & Cons
Freshworks CRM Pros
There is not sufficient information
Freshworks CRM Cons
There is not sufficient information
Zoho CRM Pros
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Free plan available for smaller companies
- Predictive sales features and AI insights
- Holistic team and schedule management
Zoho CRM Cons
- Not the best tutorials for beginners
- Integrations can be a little clunky
Screenshots
Freshworks CRM
Zoho CRM
Videos
Freshworks CRM
Zoho CRM
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
© 2023 Findstack.com, a SoHo Media Ltd company. All Rights reserved.
Affiliate Disclosure | Cookie Policy | Privacy Policy | Terms of Use | Sitemap