Suggested products
Freshworks vs Help Scout Comparison
At a Glance
Customer Self-Service Software
Help Desk Software
Overview
Freshworks
Freshworks makes it fast and easy for businesses to delight their employees and customers with our suite of best-in-class products across customer experience, sales, marketing, ITSM and HR Management. Learn more
Enterprise
Mid Market
Small Business
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Enterprise
Mid Market
Small Business
Pricing
Free
$0
Per Month
Growth
$15
Per Month
Pro
$37
Per Month
Free Plan Available
Pricing Available
Standard
$25
Per Month
Plus
$50
Per Month
Free Trial Available
Pricing Available
Pros & Cons
Freshworks Pros
There is not sufficient information
Freshworks Cons
There is not sufficient information
Help Scout Pros
There is not sufficient information
Help Scout Cons
There is not sufficient information
Screenshots
Freshworks
Help Scout
Videos
Freshworks
Help Scout
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Cloud, SaaS, Web-Based
Mobile iPhone
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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