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Freshworks vs Helpshift Comparison

Freshworks vs Helpshift Comparison

Freshworks
Helpshift

At a Glance

4.5

Customer Self-Service Software

Starting at $0

Per Month

4.3

Live Chat Software

Starting at $0

Per Month

Overview

Freshworks

Freshworks makes it fast and easy for businesses to delight their employees and customers with our suite of best-in-class products across customer experience, sales, marketing, ITSM and HR Management.  Learn more

Target Market

Enterprise

Mid Market

Small Business

Helpshift

Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for improvi…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Free

$0

Per Month

Growth

$15

Per Month

Pro

$37

Per Month

Free Plan Available

Pricing Available

Feedback +Plan

$0

Per Month

Starter Plan

$150

Per Month

Free Plan Available

Free Trial Available

Pricing Available

Pros & Cons

Freshworks Pros

There is not sufficient information

Freshworks Cons

There is not sufficient information

Helpshift Pros

There is not sufficient information

Helpshift Cons

There is not sufficient information

Screenshots

Freshworks

Helpshift

Videos

Freshworks

Freshworks Customer Service

Helpshift

How Automation Creates Proactive Support Featuring Helpshift Kolibri Games AppFollow Webinar

Top Alternatives

Ingeniux CMS

4.2

Starting at $25000.00

One Time

Appy Pie

4.7

Starting at $16

Per Month

Drift

4.4

Starting at $2,500

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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