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Grasshopper vs Freshdesk Contact Center Comparison

Grasshopper vs Freshdesk Contact Center Comparison

Grasshopper
Freshdesk Contact Center

At a Glance

4.1

VoIP Providers

Starting at $29

Per Month

4.1

Help Desk Software

Starting at $0

Per Month

Overview

Grasshopper

Grasshopper is a convenient tool that empowers businesses with a complete virtual phone system. The solution helps keep costs as low as possible, which is why the platform is preferred by freelancers and solopreneurs. Grasshopper also allows users to choose from various phone number options. With G…  Learn more

Target Market

Mid Market

Small Business

Freshdesk Contact Center

Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features inclu…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Solo

$29

Per Month

Partner

$49

Per Month

Small Business

$89

Per Month

See Pricing Details

Free Trial Available

Pricing Available

FREE

$0

Per Month

Growth

$15

Per Month

Pro

$39

Per Month

Enterprise

$69

Per Month

See Pricing Details

Free Plan Available

Free Trial Available

Pricing Available

Pros & Cons

Grasshopper Pros

There is not sufficient information

Grasshopper Cons

There is not sufficient information

Freshdesk Contact Center Pros

There is not sufficient information

Freshdesk Contact Center Cons

There is not sufficient information

Screenshots

Grasshopper

Freshdesk Contact Center

Videos

Grasshopper

Set up Call Forwarding in the Grasshopper Portal

Freshdesk Contact Center

Welcome to Freshdesk | Best Customer Service Software

Top Alternatives

Nextiva

4.4

Starting at $25.95

Per Month

CloudTalk

4.2

Starting at $25

Per Month

Freshdesk Contact Center

4.1

Starting at $0

Per Month

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Desktop Mac

Desktop Windows

On-premise

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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