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HelpCrunch vs Help Scout Comparison

HelpCrunch vs Help Scout Comparison
HelpCrunch
Help Scout

At a Glance

4.7

Live Chat Software

Starting at $15

Per Month

4.4

Help Desk Software

Starting at $25

Per Month

Overview

HelpCrunch

HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great autom…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Help Scout

Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform.  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Basic

$15

Per Month

Pro

$25

Per Month

Free Trial Available

Pricing Available

Standard

$25

Per Month

Plus

$50

Per Month

Free Trial Available

Pricing Available

Pros & Cons

HelpCrunch Pros

There is not sufficient information

HelpCrunch Cons

There is not sufficient information

Help Scout Pros

There is not sufficient information

Help Scout Cons

There is not sufficient information

Screenshots

HelpCrunch

Help Scout

Videos

HelpCrunch

Help Scout

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Cloud, SaaS, Web-Based

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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