---
title: HubSpot CRM vs Pipedrive
products:
- hubspot-crm
- pipedrive
updated_at: '2026-09-13T16:13:27Z'
---

# HubSpot CRM vs Pipedrive

Side-by-side comparison of HubSpot CRM and Pipedrive.

## Quick comparison

| Attribute | HubSpot CRM | Pipedrive |
| --- | --- | --- |
| Category | CRM Software | CRM Software |
| Rating | — | 4.2/5 (1732) |
| Starting price | Free plan | from $14.0 per month |
| Free plan | Yes | No |
| API | Yes | Yes |
| AI features | Yes | No |
| Open source | No | No |

## Shared features

- API Access
- Contact Management
- Customizable Dashboards
- Data Import/Export
- Lead Management
- Mobile Access
- Reporting & Analytics
- Sales Forecasting
- Sales Pipeline Management
- Task Management
- Third-party Integrations
- User Permissions
- Workflow Automation

## Unique strengths

**HubSpot CRM:** Appointment Scheduling, Call Logging, Collaboration Tools, Customer Feedback Management, Customer Segmentation, Customer Support Ticketing, Email Marketing, Live Chat

## HubSpot CRM


- **Category:** CRM Software
- **Vendor:** HubSpot
- **Website:** https://www.hubspot.com/crm
- **Capabilities:** AI, API

Hubspot CRM was originally developed as marketing software, but it has since evolved to become an all-in-one platform that empowers businesses to automate, organize, and monitor every stage of internal interaction and customer engagement. The software also allows users to nurture customers by developing buyer personas and giving companies insight into unique pain points that they can address. Additionally, the software can also facilitate team visibility, conversion tracking, live chat, and chatbot workflows, streamline sales pipelines, and send customer satisfaction surveys.

**Pros:** - HubSpot is a real all-in-one CRM solution
- It has great supplemental content
- You get email marketing support and social media scheduling features
- Offers a free version
- Squeaky-clean integration
- Big on mobile optimization

**Cons:** - HubSpot does not have an e-commerce platform
- It is expensive considering all the features you’re getting
- The user experience can be overwhelming for some folks
- Pricing plans are complex and get expensive quickly
- The all-encompassing features can be tricky to harness
- Customer support could be stronger given the tool’s scope

**Pricing:**
- Free Forever: Free
- CRM Bundle - starter: $50.0 per month
- CRM Bundle - professional: $890.0 per month
- CRM Bundle - enterprise: $3600.0 per month

**Deployment:** Mobile iPhone, Mobile Android, Cloud / SaaS / Web-Based, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (74):** 1CRM, Accelo, Affinity, Agility CMS, Airmeet, AiSDR, AnyMeeting, Anyword, Apollo.io, Automate.io, Better Proposals, BigMarker, BigTime, Brevo Marketing Platform, BuiltWith, Canva, CaptivateIQ, Clearout, ClickFunnels, ClickMeeting, ClickUp, CloudTalk, Creatio, dotCMS, EasyWebinar, Elementor Hosting, EngageBay, Enonic, Freshdesk, Freshdesk Contact Center, Freshservice, GoToWebinar, HubSpot Email Hosting, Hunter, InEvent, Jotform, Jotform Tables, KrispCall, LeadIQ, LiveHelpNow, Livestorm, LongShot AI, MeetGeek, MRPeasy, Nextiva, NiceJob, Olark, ON24, Outgrow, PartnerStack, Pinecone, ProjectManager, Pure Chat, Quo, Ring Central, Scoro, Seamless.AI, SendPulse, Signable, SugarCRM, Swipe Pages, Tidio, Trello, Twilio SendGrid Email API, Ucraft, Umbraco CMS, Unbounce, Wappalyzer, Wati, WebinarGeek, Zeffy, Zoho Invoice, Zoho Mail, ZoomInfo

**Vendor:** HubSpot · Cambridge, MA · founded 2006

## Pipedrive

> The one platform to grow your business

- **Category:** CRM Software
- **Vendor:** Pipedrive
- **Website:** https://www.pipedrive.com/
- **Rating:** 4.2/5 (1732 reviews)
- **Capabilities:** API

Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built using activity-based selling-methodology. Its mailing system also seamlessly integrates with major email service providers.

**Pros:** - Straightforward and intuitive user interface
- Unlimited custom fields for collecting customer information
- Easily track deals, values, and win probabilities
- Access custom reports to track recurring revenue
- Examine individual sales calls, emails, and demos
- Unlock source data reports to track where leads come from
- Access AI sales assistance support

**Cons:** - Limited functionality for bigger businesses
- Problems with list separation

**Pricing:**
- Essential: $14.0 per month
- Advanced: $29.0 per month
- Professional: $49.0 per month
- Power: $64.0 per month
- Enterprise: $99.0 per month

**Reviewer segments:** Small Business 67.4%; Mid Market 25.7%; Enterprise 6.9%

**Deployment:** Cloud / SaaS / Web-Based, Mobile iPhone, Mobile Android, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation, Videos, Webinars, Live Online, In Person

**Integrations (135):** 800.com, 8x8, Acquire.io, Affinity, Airmeet, airSlate, AliveChat, Amplemarket, Apollo.io, AppMaster.io, AppSumo, Appy Pie, Asana, Automate.io, Automizy, Avochato, Benchmark Email, Better Proposals, Bookyourdata, Bouncer, Brevo Marketing Platform, Browse AI, BuiltWith, Cal.com, Calendar, Calendly, Calilio, Campayn, Caspio, ChatArt, ClickSend, Closely, CloudTalk, Cloudzy, Cognism, Comm100, Creatio, Deskxpand, Dialpad Talk, Diginius Insight, DocuSign, Domain.com, EasyTools, Elastic Email, Enonic, Expandi.io, Fibery, Folderly, folk, Freedcamp, Genesis Pro, Gist, GoToWebinar, Help.com, HelpCrunch, Helpdesk, Highlevel, HubSpot Email Hosting, Hunter, InboxAlly, Incrowd Interview, Instantly, Involve.Me, JivoChat, Jotform Tables, KrispCall, Landbot, Landingi, LeadIQ, LiquidPlanner, LiveHelpNow, Livestorm, Lusha, Lyne.ai, Mailercloud, Mailture, Make, ManyChat, MCA Suite, MeetGeek, monday CRM, monday marketer, Murf AI, MyOwnConference, Ninja Outreach, Overloop, PandaDoc, Papermark, PartnerStack, Personio, Pinecone, Podium, Postmark, Provide Support Live Chat, Quo, Rewind AI, Ring Central, RingCentral MVP, Salesflare, Salesmsg, Seamless.AI, Shift4Shop, SimpleTexting, Skuid, Slack, Smith.ai Live Website Chat, SMTP.com, SnapEngage, Superhuman, SupportBee, Surfe, SurveySparrow, Systeme, tawk.to, Textdrip, Tidio, Trainual, Typeform, Uniqode, Userlike, Vero Workflows, Viewabo, Wappalyzer, WebinarGeek, Whale, WhatConverts, XBert, XeroHosts, Xperify, Zapier, Zendesk Chat, Zendesk Support Suite, Zenzap, Zonka Feedback, ZoomInfo

**Vendor:** Pipedrive · New York, New York · founded 2010