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HubSpot Customer Service vs Freshdesk Contact Center Comparison
At a Glance
Live Chat Software
Help Desk Software
Overview
HubSpot Customer Service
HubSpot Customer Service is a software tool that helps businesses improve their customer service operations. It includes features such as ticketing, a help desk, a knowledge base, and integrations with popular communication channels like email and live chat. HubSpot Customer Service has the ability… Learn more
Enterprise
Mid Market
Small Business
Freshdesk Contact Center
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features inclu… Learn more
Enterprise
Mid Market
Small Business
Pricing
Starter
$45
Per Month
Professional
$450
Per Month
Enterprise
$1200
Per Month
Pricing Available
FREE
$0
Per Month
Growth
$15
Per Month
Pro
$39
Per Month
Enterprise
$69
Per Month
Free Plan Available
Free Trial Available
Pricing Available
Pros & Cons
HubSpot Customer Service Pros
There is not sufficient information
HubSpot Customer Service Cons
There is not sufficient information
Freshdesk Contact Center Pros
There is not sufficient information
Freshdesk Contact Center Cons
There is not sufficient information
Screenshots
HubSpot Customer Service
Freshdesk Contact Center
Videos
HubSpot Customer Service
Freshdesk Contact Center
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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