---
title: Infor CRM vs Salesforce Sales Cloud
products:
- infor-crm
- salesforce
updated_at: '2026-03-02T22:02:00Z'
---

# Infor CRM vs Salesforce Sales Cloud

Side-by-side comparison of Infor CRM and Salesforce Sales Cloud.

## Quick comparison

| Attribute | Infor CRM | Salesforce Sales Cloud |
| --- | --- | --- |
| Category | CRM Software | CRM Software |
| Rating | 3.3/5 (74) | 4.4/5 (18560) |
| Starting price | — | from $25.0 per month |
| Free plan | No | No |
| API | Yes | Yes |
| AI features | No | Yes |
| Open source | No | No |

## Shared features

- API Access
- Call Logging
- Collaboration Tools
- Contact Management
- Customer Support Ticketing
- Customizable Dashboards
- Data Import/Export
- Document Management
- Lead Management
- Order Management
- Quotes/Proposals
- Reporting & Analytics
- Role-Based Access Control
- Sales Forecasting
- Sales Pipeline Management

## Unique strengths

**Infor CRM:** Customer Segmentation, Marketing Automation, Social Media Integration

## Infor CRM


- **Category:** CRM Software
- **Vendor:** Infor
- **Website:** https://www.infor.com/products/customer-experience-suite/crm
- **Rating:** 3.3/5 (74 reviews)
- **Capabilities:** API

Infor CRM Provides tools for individuals, teams, and companies to help boost sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CRM delivers sales teams' data with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce through several touchpoints and platforms. Full-featured process automation capabilities support efficiencies and the application of best practices across sales teams.

**Reviewer segments:** Mid Market 54.1%; Small Business 29.7%; Enterprise 16.2%

**Deployment:** Desktop Windows, Mobile iPhone, Mobile Android, On-Premise Linux, Cloud / SaaS / Web-Based, Mobile iPad, On-Premise Windows

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (10):** DocuSign, Dropbox, GoToMeeting, HubSpot, Jira, Pinecone, Slack, Trello, Xero, Zoom

**Vendor:** Infor · New York, NY, United States · founded 2002

## Salesforce Sales Cloud


- **Category:** CRM Software
- **Vendor:** Salesforce
- **Website:** https://www.salesforce.com/
- **Rating:** 4.4/5 (18560 reviews)
- **Capabilities:** AI, API

Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based on emails, calendars, and other marketing automation systems such as automated reminders that prompt users to respond to emails. Salesforce is also available on both Android and iOS devices.

**Pros:** - 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Built-in Einstein lead scoring
- In-built process builder with lead generation tools
- Large number of third-party integrations

**Cons:** - Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some

**Pricing:**
- Essentials: $25.0 per month
- Professional: $75.0 per month
- Enterprise: $150.0 per month

**Reviewer segments:** Mid Market 45.3%; Enterprise 33.0%; Small Business 21.7%

**Deployment:** Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (37):** 8base, Adobe Acrobat DC, Agility CMS, Apollo.io, Better Stack, BigContacts, BigMarker, BigTime, Bloomreach Commerce Experience Cloud, BrightTALK, BuiltWith, ChatBeacon, Chatter, ClickDesk, Cognism, Constant Contact, CoreMedia Experience Platform, Demio, Emma, eWebinar, GoToWebinar, Helpdesk, iContact, Leadpages, LivePerson, ON24, Pinecone, Respond.io, Rocketlane, Salesforce Marketing Cloud, Shopify, SpatialChat, Supportbench, Wappalyzer, WorkCast Present+, Zapier, Zoom Events and Webinars

**Vendor:** Salesforce · San Francisco, California · founded 1999