Suggested products
Nextiva Business Phone Service vs Freshdesk Contact Center Comparison
At a Glance
Online Fax Software
Help Desk Software
Overview
Nextiva Business Phone Service
Nextiva is a leading phone service solution that is part of a broader Nextiva ecosystem designed to simplify business communications for customers and teams. Nextiva combines voice, SMS, and video capabilities thereby giving your business options to ensure seamless communications. Learn more
Enterprise
Mid Market
Small Business
Freshdesk Contact Center
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features inclu… Learn more
Enterprise
Mid Market
Small Business
Pricing
Essential
$18.95
Per Month
Professional
$22.95
Per Month
Enterprise
$32.95
Per Month
FREE
$0
Per Month
Growth
$15
Per Month
Pro
$39
Per Month
Enterprise
$69
Per Month
Free Plan Available
Free Trial Available
Pricing Available
Pros & Cons
Nextiva Business Phone Service Pros
There is not sufficient information
Nextiva Business Phone Service Cons
There is not sufficient information
Freshdesk Contact Center Pros
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
Freshdesk Contact Center Cons
- Some key features like AI are only available on the most expensive plan.
Screenshots
Nextiva Business Phone Service
Freshdesk Contact Center
Videos
Nextiva Business Phone Service
Freshdesk Contact Center
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Cloud, SaaS, Web-Based
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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