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Smartsupp vs Freshchat Comparison

Smartsupp vs Freshchat Comparison

Smartsupp
Freshchat

At a Glance

4.6

Live Chat Software

Starting at $0

Per Month

4.4

Live Chat Software

Starting at $15

Per Month

Overview

Smartsupp

Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recordings,…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Freshchat

Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platforms…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Free

$0

Per Month

Standard

$25.5

Per Month

Pro

$60

Per Month

Free Plan Available

Free Trial Available

Pricing Available

Growth

$15

Per Month

Pro

$39

Per Month

Enterprise

$69.00

Per Month

started

$0

Per Month

See Pricing Details

Free Plan Available

Free Trial Available

Pricing Available

Pros & Cons

Smartsupp Pros

There is not sufficient information

Smartsupp Cons

There is not sufficient information

Freshchat Pros

There is not sufficient information

Freshchat Cons

There is not sufficient information

Screenshots

Smartsupp

Freshchat

Videos

Smartsupp

How to Facilitate Customer Communication with the Smartsupp Mobile App

Freshchat

Freshchat – WhatsApp integration

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Web

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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