Suggested products
At a Glance
Live Chat Software
Project Management Software
Overview
Zendesk Chat
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee needs…. Learn more
Enterprise
Mid Market
Small Business
ClickUp
More than just a task management tool, ClickUp is a 360-degree productivity suite that offers functionalities that expand and scale together with a business’ evolving needs. With more than 15 views and over 35 apps, it allows teams of all sizes from across different disciplines to set strategic proj… Learn more
Enterprise
Mid Market
Small Business
Pricing
Suite Team
$49
Per Month
Suite Growth
$79
Per Month
Suite Professional
$99
Per Month
Suite Enterprise
$150
Per Month
Free Trial Available
Pricing Available
Free Forever
$0
per month
Unlimited
$9.00
per month
Business
$19.00
per month
Business Plus
$29.00
per month
Free Plan Available
Pricing Available
Pros & Cons
Zendesk Chat Pros
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
Zendesk Chat Cons
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
ClickUp Pros
- Customizable dashboards
- Features and functions best suited for solopreneurs and small teams
- Comprehensive freemium plan
- Built-in chat feature for both private and public communication
- Offers extensive features with the option to customize under the free plan.
- Provides multiple options for project organization or individual tasks or team-based projects.
- “Free forever” for unlimited tasks adn users for up to 100MB of storage
ClickUp Cons
- Onboarding process can be complicated
- No built-in video conferencing feature
- Additional customizable features will require an annual fee
- Platform can easily overwhelm new users
Screenshots
Zendesk Chat
ClickUp
Videos
Zendesk Chat
ClickUp
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Mobile Web
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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