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Zendesk Chat vs ClickUp Comparison

Zendesk Chat vs ClickUp Comparison
Zendesk Chat

At a Glance

4.3

Live Chat Software

Starting at $49

Per Month

4.4

Project Management Software

Starting at $0

per month

Overview

Zendesk Chat

Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee needs….  Learn more

Target Market

Enterprise

Mid Market

Small Business

ClickUp

More than just a task management tool, ClickUp is a 360-degree productivity suite that offers functionalities that expand and scale together with a business’ evolving needs. With more than 15 views and over 35 apps, it allows teams of all sizes from across different disciplines to set strategic proj…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Suite Team

$49

Per Month

Suite Growth

$79

Per Month

Suite Professional

$99

Per Month

Suite Enterprise

$150

Per Month

Free Trial Available

Pricing Available

Free Forever

$0

per month

Unlimited

$9.00

per month

Business

$19.00

per month

Business Plus

$29.00

per month

See Pricing Details

Free Plan Available

Pricing Available

Pros & Cons

Zendesk Chat Pros

  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools

Zendesk Chat Cons

  • The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.

ClickUp Pros

  • Customizable dashboards
  • Features and functions best suited for solopreneurs and small teams
  • Comprehensive freemium plan
  • Built-in chat feature for both private and public communication
  • Offers extensive features with the option to customize under the free plan.
  • Provides multiple options for project organization or individual tasks or team-based projects.
  • “Free forever” for unlimited tasks adn users for up to 100MB of storage

ClickUp Cons

  • Onboarding process can be complicated
  • No built-in video conferencing feature
  • Additional customizable features will require an annual fee
  • Platform can easily overwhelm new users

Screenshots

Zendesk Chat

ClickUp

Videos

ClickUp

ClickApps Overview (ClickTips)

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Odoo Manufacturing

4.2

Starting at $0

Per User, Per Month

nTask

4.4

Starting at $4

Per Month

Airtable

4.6

Starting at $0

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Mobile Web

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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