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Zendesk Sell vs Freshsales Comparison
At a Glance
CRM Software
Website Monitoring Software
Overview
Zendesk Sell
Formerly known as Base, Zendesk Sell is a customer relationship management platform that run on both web and mobile that allows users to track leads, manage sales, and engage easily with customers. Zendesk Sell also lets users gather, organize, and properly track leads, with sales personnel efficien… Learn more
Enterprise
Mid Market
Small Business
Freshsales
Freshsales’ intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud-ca… Learn more
Enterprise
Mid Market
Small Business
Pricing
Sell Team
$19.00
Per Month
Reach prospecting enrichment add-on (requires a Sell Subscription)
$27.00
Per Month
Growth
$49.00
Per Month
Professional
$99
Per Month
Pricing Available
Free
$0
Per Month
Growth
$15
Per Month
Pro
$39
Per Month
Enterprise
$69
Per Month
Free Plan Available
Pricing Available
Pros & Cons
Zendesk Sell Pros
There is not sufficient information
Zendesk Sell Cons
There is not sufficient information
Freshsales Pros
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- GDPR compliant and highly secure environment
- Excellent customer support
- Mobile app access for mobile workers
Freshsales Cons
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Screenshots
Zendesk Sell
Freshsales
Videos
Zendesk Sell
Freshsales
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Cloud, SaaS, Web-Based
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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