---
title: Bitrix24
slug: bitrix24
tagline: Your Business, Simplified
category: CRM Software
url: https://www.bitrix24.com/
updated_at: '2026-07-24T17:23:02Z'
---

# Bitrix24

> Your Business, Simplified

- **Category:** CRM Software
- **Vendor:** Bitrix, Inc.
- **Website:** https://www.bitrix24.com/
- **Rating:** 4.1/5 (515 reviews)
- **Capabilities:** API

## Overview

Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 million organizations have chosen the Bitrix24 solution for their company today, and the service is currently available in 18 languages.

## Pros

- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.

## Cons

- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.

## Features

- Live Chat
- Mobile Access
- Email Marketing
- Lead Management
- Task Management
- Workflow Automation
- Order Management
- Social Media Integration
- Collaboration Tools
- Document Management
- Reporting & Analytics
- Marketing Automation
- Contact Management
- Customizable Dashboards
- Data Import/Export
- Role-Based Access Control
- API Access
- User Permissions
- Product Catalog
- Appointment Scheduling
- Third-party Integrations
- Sales Pipeline Management
- Customer Segmentation
- Sales Forecasting
- Survey Management
- Customer Support Ticketing
- Call Logging
- Quotes/Proposals

## Pricing

- Basic: $61.0 per month
- Standard: $124.0 per month
- Professional: $249.0 per month
- Enterprise: $499.0 per month

## Who uses it

- Small Business 52.6%
- Mid Market 31.8%
- Enterprise 15.5%

## Deployment

- Desktop Windows
- Desktop Mac
- On-Premise Linux
- Cloud / SaaS / Web-Based
- Mobile Android
- Mobile iPad
- Mobile iPhone
- On-Premise Windows

## Support

- Email/Help Desk
- Chat
- Knowledge Base
- 24/7 (Live rep)
- FAQs/Forum
- Phone Support

## Training

- Documentation

## Languages

English

## Integrations (21)

- Calendar
- Chat2Desk
- ChatArt
- HubSpot Marketing Hub
- Intuit Mailchimp
- iSpring Learn
- Jira
- JivoChat
- KrispCall
- MyOwnConference
- Pinecone
- Ring Central
- SE Ranking
- Shift4Shop
- Site123
- Smith.ai Live Website Chat
- SnapEngage
- tawk.to
- Userlike
- Wati
- WordPress.com

## Categories

- Video Conferencing Software
- Cloud Content Collaboration Software
- Business Instant Messaging Software
- Other Construction Software
- CRM Software
- Project Management Software

## Vendor

- **Name:** Bitrix, Inc.
- **Website:** https://www.bitrix24.com
- **Headquarters:** Alexandria, Virginia, USA
- **Founded:** 2012
- **Employees:** 201-500