Advertiser disclosure
ⓘ
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for improving agent resolution statistics and boosting user satisfaction with their in-app experience.
Features
Attachments/Screencasts
Automated Response
Customer Portal
Customization
Dashboards
Email To Case
Knowledge Base
Live Chat Support
Reporting
Searchable Articles
Ticket Collaboration
Ticket Creation User Experience
Ticket Response User Experience
Workflow
Deployment
Cloud, SaaS, Web-Based
Languages Supported
Afrikaans
Arabic
Chinese (Simplified and Traditional)
Czech
Danish
Dutch
English
French
German
Hindi
Icelandic
Indonesian
Irish
Italian
Japanese
Market Segments
Enterprise
Mid Market
Small Business
Pricing details:
Feedback +Plan
$0
Per Month
Starter Plan
$150
Per Month
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