---
title: Infor CRM
slug: infor-crm
category: CRM Software
url: https://www.infor.com/products/customer-experience-suite/crm
updated_at: '2024-07-30T11:11:51Z'
---

# Infor CRM


- **Category:** CRM Software
- **Vendor:** Infor
- **Website:** https://www.infor.com/products/customer-experience-suite/crm
- **Rating:** 3.3/5 (74 reviews)
- **Capabilities:** API

## Overview

Infor CRM Provides tools for individuals, teams, and companies to help boost sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CRM delivers sales teams' data with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce through several touchpoints and platforms. Full-featured process automation capabilities support efficiencies and the application of best practices across sales teams.

## Features

- Lead Management
- Task Management
- Workflow Automation
- Order Management
- Social Media Integration
- Collaboration Tools
- Document Management
- Reporting & Analytics
- Marketing Automation
- Contact Management
- Customizable Dashboards
- Data Import/Export
- Role-Based Access Control
- API Access
- User Permissions
- Third-party Integrations
- Sales Pipeline Management
- Customer Segmentation
- Sales Forecasting
- Territory Management
- Customer Support Ticketing
- Call Logging
- Quotes/Proposals

## Who uses it

- Mid Market 54.1%
- Small Business 29.7%
- Enterprise 16.2%

## Deployment

- Desktop Windows
- Mobile iPhone
- Mobile Android
- On-Premise Linux
- Cloud / SaaS / Web-Based
- Mobile iPad
- On-Premise Windows

## Support

- Email/Help Desk
- Chat
- Knowledge Base
- 24/7 (Live rep)
- FAQs/Forum
- Phone Support

## Training

- Documentation

## Languages

English

## Integrations (10)

- DocuSign
- Dropbox
- GoToMeeting
- HubSpot
- Jira
- Pinecone
- Slack
- Trello
- Xero
- Zoom

## Vendor

- **Name:** Infor
- **Website:** https://www.infor.com
- **Headquarters:** New York, NY, United States
- **Founded:** 2002
- **Employees:** 10,001+