---
title: LiveChat
slug: livechat
tagline: Connect Instantly with Customers
category: Live Chat Software
url: https://www.livechat.com/
updated_at: '2026-08-31T10:24:13Z'
---

# LiveChat

> Connect Instantly with Customers

- **Category:** Live Chat Software
- **Vendor:** LiveChat Software S.A.
- **Website:** https://www.livechat.com/
- **Rating:** 4.5/5 (747 reviews)
- **Capabilities:** AI, API

## Overview

LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satisfaction and boost online sales results. 

## Features

- File Sharing
- CRM Integration
- Co-Browsing
- Email Integration
- Feedback Collection
- Multi-language Support
- Custom Branding
- Queue Management
- Automated Responses
- Visitor Tracking
- Mobile Compatibility
- Chatbot Integration
- Canned Responses
- Chat History
- Chat Transcripts
- Chat Routing
- Customizable Chat Widgets
- Agent Performance Analytics
- Chat Transfer
- Offline Messaging
- Chat Tags
- Visitor Information Dashboard
- Proactive Chat Invitations
- Agent Collaboration
- Chat Encryption
- Typing Indicators
- Visitor Analytics
- Real-Time Chat

## Pricing

- Starter: $24.0 per month
- Team: $49.0 per month
- Busniess: $69.0 per month
- Enterprise: Custom

## Who uses it

- Small Business 45.0%
- Mid Market 36.4%
- Enterprise 18.6%

## Deployment

- Mobile iPhone
- Mobile Android
- Cloud / SaaS / Web-Based
- Desktop Mac
- Desktop Windows
- Mobile iPad

## Support

- Email/Help Desk
- Chat
- Knowledge Base
- 24/7 (Live rep)
- FAQs/Forum
- Phone Support

## Training

- Documentation

## Languages

English

## Integrations (25)

- 1CRM
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- Clearbit
- Domain.com
- Easywp
- Getscreen.me
- GoDaddy Email & Office
- Godaddy Hosting
- GoDaddy Website Builder
- Grasshopper
- HostGator Website Builder
- Inbenta Chatbots
- Intuit Mailchimp
- Jimdo
- Omnisend
- Pinecone
- Shift
- Shift4Shop
- Site123
- Survicate
- Ucraft
- WebWave
- Wix
- WP Engine
- Zowie

## Categories

- Help Desk Software
- Live Chat Software

## Vendor

- **Name:** LiveChat Software S.A.
- **Website:** https://www.livechatinc.com
- **Headquarters:** Wroclaw, Lower Silesian District, Poland
- **Founded:** 2002
- **Employees:** 201-500