---
title: LiveHelpNow
slug: livehelpnow
tagline: Real-time Customer Support
category: Live Chat Software
url: https://livehelpnow.net/
updated_at: '2024-07-30T11:23:07Z'
---

# LiveHelpNow

> Real-time Customer Support

- **Category:** Live Chat Software
- **Vendor:** LiveHelpNow, LLC
- **Website:** https://livehelpnow.net/
- **Rating:** 4.3/5 (150 reviews)
- **Capabilities:** AI, API

## Overview

LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging, live chat agents, enterprise-level reporting, KPI dashboards, and more.

## Features

- File Sharing
- Email Integration
- Feedback Collection
- Multi-language Support
- Custom Branding
- Queue Management
- Automated Responses
- Visitor Tracking
- Mobile Compatibility
- Chatbot Integration
- Canned Responses
- Chat History
- Chat Transcripts
- Chat Routing
- Customizable Chat Widgets
- Agent Performance Analytics
- Chat Transfer
- Offline Messaging
- Chat Tags
- Visitor Information Dashboard
- Proactive Chat Invitations
- Agent Collaboration
- Chat Encryption
- Typing Indicators
- Visitor Analytics
- Real-Time Chat

## Pricing

- Call Management: $9.0 per month
- Ticket Management: $21.0 per month
- Live chat and texting: $21.0 per month
- Knowledge Base: $21.0 per month

## Who uses it

- Small Business 47.3%
- Mid Market 34.7%
- Enterprise 18.0%

## Deployment

- Cloud / SaaS / Web-Based
- Desktop Windows
- Mobile Android
- Mobile iPad
- Mobile iPhone

## Support

- Email/Help Desk
- Chat
- Knowledge Base
- 24/7 (Live rep)
- FAQs/Forum
- Phone Support

## Training

- Documentation

## Languages

English

## Integrations (13)

- Agile CRM
- BigCommerce
- Google Analytics
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intuit Mailchimp
- Pipedrive
- Shopify
- Slack
- Squarespace
- Wix
- Zapier

## Categories

- Help Desk Software
- Digital Customer Service Platforms
- Customer Self-Service Software

## Vendor

- **Name:** LiveHelpNow, LLC
- **Website:** https://www.livehelpnow.net
- **Headquarters:** Wynnewood, Pennsylvania, United States
- **Founded:** 2003
- **Employees:** 11-50