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monday CRM
4.6

( 728 )

(Formerly Monday Sales CRM)
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monday CRM Reviews & Product Details

monday CRM Overview
What is monday CRM?

Monday CRM is a cloud-based customer relationship management platform designed specifically for sales teams. Being known for the platform's ease of use and its focus on automating repetitive tasks, it lets sales teams focus on building relationships with their customers. With features like lead scoring, email tracking, and call logging, Monday CRM is a great solution for any sales team looking to increase their productivity and close more deals.

Company monday.com
Year founded 2012
Company size 5001-10,000 employees
Headquarters Tel Aviv, Israel
Social Media
Managed by:
KM
Khalid Mohamed
UX/UI web design
monday CRM Categories on Findstack
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Crevio
Sponsored
5.0

( 1 )

Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about monday CRM
What monday CRM is best for?
How does monday CRM compare to Pipedrive?
What are the pros and cons of monday CRM?
monday CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation, Videos, Webinars
Languages Chinese, Dutch, English, French, German, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish
monday CRM Awards
Findstack 2024 General Badge
monday CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
monday CRM Media
monday CRM video thumbnail
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monday CRM Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 01, 2025
monday CRM Logo
728 monday CRM Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Jul 12, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great product - excellent customer service"
What do you like best about monday CRM?

The flexibility of configuring the board and the ease of being able to do this. It's transformed our workflow.

What do you dislike about monday CRM?

Status columns that are colour coded - can you not drop a graphic in here? I'm thinking a traffic light.

What problems is monday CRM solving and how is that benefiting you?

Project workflow - allows us as a company to have a visual on what we are managing.

Small Business (50 or fewer emp.)
Jul 12, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Intuitive and powerful tool for teams management"
What do you like best about monday CRM?

It is very versatile, the range of possibilities give you the confidence to face any team management workflow

What do you dislike about monday CRM?

The package of seats (5) and not being able to get the best price in the monthly subscription

What problems is monday CRM solving and how is that benefiting you?

Allows me to set powerful and smart workflows between teams without know about Java script

Mid Market (51-1000 emp.)
Jul 11, 2022
 Source
Overall Rating:
5.0
HP
Haley P.
Customer Experience Manager
Share
"Great Tool for Sales CRM"
What do you like best about monday CRM?

Easy to use. Dashboards are great and fun

What do you dislike about monday CRM?

There are no downsides. I like everything

What problems is monday CRM solving and how is that benefiting you?

It provides a central area for all to access important sales information from Admin all the way up to the Executive level.

Small Business (50 or fewer emp.)
Jul 11, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best CRM!"
What do you like best about monday CRM?

Organization, Daily work, Many teams and others. The monday is the best CRM of the world. I use from 2019. I have a company then use the Monday. Everyone love their.

What do you dislike about monday CRM?

I like almost everything, but monday leaves something to be desired when it comes to plans. Because it updates automatically even not requesting the change... this can improve!

What problems is monday CRM solving and how is that benefiting you?

monday is helping all my company's pending tasks, such as: organization, updates and daily work. This is incredible, because monday itself already provides automations for all this!

Small Business (50 or fewer emp.)
Jul 10, 2022
 Source
Overall Rating:
5.0
PF
Phoebe F.
Executive Assistant
Share
"Excellent team management tool"
What do you like best about monday CRM?

I like the way that you can use customise automations. I can do everything from setting up reminders for tasks and sending out a custom message, to including dependencies on items so that information stays up to date as the project progresses.

What do you dislike about monday CRM?

Some features don't work as well as they could, including using monday to manage emails. I have also found some things work and then suddenly stop working (perhaps as they make changes while updating the app). It was great how when responding to an email notification you could respond directly in the email and this would automatically be added to the item's conversation.

What problems is monday CRM solving and how is that benefiting you?

The team is super helpful and fast at responding to inquiries. I was having trouble changing a team admin to a viewer and they got the problem fixed straight away.

Small Business (50 or fewer emp.)
Jul 08, 2022
 Source
Overall Rating:
5.0
Diogo B. avatar
Diogo B.
Acionista
Share
"Top 1 platform for my business."
What do you like best about monday CRM?

On Moday we can use any CRM from templates or we can create from zero. This is the best think for us because we can to whatever we need for the team envolved. Awesome platform.

What do you dislike about monday CRM?

I think that Monday could start some open courses so we understand more about the platform. How can we use more and more. Because I never use any platform that had so many to offer.

What problems is monday CRM solving and how is that benefiting you?

My team could have every single information on real time. Everyone is updated. Information and leads.

Small Business (50 or fewer emp.)
Jul 07, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A great solution for small businesses"
What do you like best about monday CRM?

The high degree of customization and automation features, while maintaining a fairly user friendly interface. As we use it more we are continuing to come up with new use cases and its nice that I don't have to pay a consultant $300 an hour to build out each of these use cases.

What do you dislike about monday CRM?

I wish I could search across all boards at once. The teams feature in the automations function has some bugs, sometimes the item card doesn't display what is in the board perfectly. There are times where a single user's inputs take 30 minutes or longer to update through the cloud to all the other users platforms.

What problems is monday CRM solving and how is that benefiting you?

Needed a project management tool that was relatively low cost, replaced the clunkiness of excel and could automate certain handoffs that were previously done with email. It has succeeded on that front.

Mid Market (51-1000 emp.)
Jul 06, 2022
 Source
Overall Rating:
5.0
AL
Anastasiya L.
Sdr
Share
"It is very easy to monitor in transparent way all the deals you have and to stick to the deadline"
What do you like best about monday CRM?

The people see in a transparent way who is responsible for what, at what time and what is the status of the deal. Lot's of integrations that are helpfull as well.

What do you dislike about monday CRM?

Is not the "box" solution, with the integrations it's a never-ending story you can build and build, for some people it's overwhelming, but IMHO you just need to set for yourself the functionalities and not use the ones you don't need.

What problems is monday CRM solving and how is that benefiting you?

Transparency and ease of use first of all. No need to click a lot, the system does a lot of steps for you, saved my time and money so I am focused on more important things.

Small Business (50 or fewer emp.)
Jul 06, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Fast, easy and reliable"
What do you like best about monday CRM?

Possibility to build anything needed in a fast way

What do you dislike about monday CRM?

Only one level of nesting between files and elements. Difficult to replace entirely excel or other platforms

What problems is monday CRM solving and how is that benefiting you?

Company organization and order between files and processes

Small Business (50 or fewer emp.)
Jul 06, 2022
 Source
Overall Rating:
5.0
AS
Arden S.
Client Services Director
Share
"monday ROCKS"
What do you like best about monday CRM?

I love how customizable the workspaces are. The gamification makes closing jobs very satisfying (getting the confetti is everything!) This isn't the first CRM I've ever used but it will be the standard by which I measure every other program going forward.

What do you dislike about monday CRM?

I definitely feel there are features I'm not using (or not using correctly) but it's hard to teach yourself what you don't know (even when there are very helpful videos in the library) so it would have been nice to get time with someone from a sales or training team to learn my way around when we first started.

What problems is monday CRM solving and how is that benefiting you?

We use monday sales CRM to track leads, clients, sales, and projects. It's an extremely effective dashboard for tracking production from start to finish and keeping all team members on the same page.