---
title: Sitecore Experience Platform
slug: sitecore-experience-platform
category: CRM Software
url: https://www.sitecore.com/products/sitecore-experience-platform
updated_at: '2024-07-30T11:36:36Z'
---

# Sitecore Experience Platform


- **Category:** CRM Software
- **Vendor:** Sitecore
- **Website:** https://www.sitecore.com/products/sitecore-experience-platform
- **Rating:** 3.9/5 (367 reviews)
- **Capabilities:** AI, API

## Overview

Sitecore Experience Platform is a cloud-based content management system built to help companies maintain customer relationships through personalized content development. It also helps users manage customer engagement data and facilitates easy content sharing. Sitecore Experience Platform comes with an AI auto-personalization feature, that automatically determines visitor trends and segment customers into groups.

## Features

- Email Marketing
- Lead Management
- Workflow Automation
- Social Media Integration
- Reporting & Analytics
- Marketing Automation
- Contact Management
- Customizable Dashboards
- Data Import/Export
- Role-Based Access Control
- API Access
- User Permissions
- Third-party Integrations
- Sales Pipeline Management
- Customer Segmentation
- Sales Forecasting
- Survey Management
- Customer Support Ticketing
- Customer Feedback Management

## Who uses it

- Enterprise 56.4%
- Mid Market 34.6%
- Small Business 9.0%

## Deployment

- Cloud / SaaS / Web-Based
- On-Premise Windows

## Support

- Email/Help Desk
- Chat
- Knowledge Base
- 24/7 (Live rep)
- FAQs/Forum
- Phone Support

## Training

- Documentation

## Languages

English

## Integrations (10)

- Asana
- Box
- Confluence
- Dropbox
- Google Analytics
- HubSpot
- Microsoft Azure
- Slack
- SurveyMonkey
- Trello

## Categories

- Digital Experience Platforms (DXP)
- CRM Software
- Web Content Management Software
- WebOps Platforms

## Vendor

- **Name:** Sitecore
- **Website:** https://www.sitecore.com
- **Headquarters:** San Francisco, California, United States
- **Founded:** 2001
- **Employees:** 1001-5000