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Zendesk Chat Reviews & Product Details
Zendesk Chat Overview
What is Zendesk Chat?
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee needs. It has a user-friendly, centralized dashboard that allows all user interactions to be managed via a single view for agents.
Zendesk Chat Pros and Cons
Pros
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
Cons
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Zendesk Chat Pricing
Suite Team
Suite Growth
Suite Professional
Suite Enterprise
Zendesk Chat Media
Zendesk Chat Videos
Zendesk Chat Images
Company Details
Zendesk Chat Technical Details
Deployment
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Languages Supported
Arabic
Chinese (Simplified)
Czech
Danish
Dutch
English
Finnish
French
German
Hebrew
Hungarian
Indonesian
Irish
Italian
Japanese
Market Segments
Enterprise
Mid Market
Small Business
Zendesk Chat Alternatives and Competitors
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