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Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee needs. It has a user-friendly, centralized dashboard that allows all user interactions to be managed via a single view for agents.
Email To Case
Live Chat Support
Ticket Creation User Experience
Ticket Response User Experience
User, Role, and Access Management
Cloud, SaaS, Web-Based
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