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Updated on: June 3, 2023

Compare Best Shared Inbox Software for Enterprise Businesses

Shared Inbox Software is a tool that helps consolidate emails across multiple accounts into a single inbox, with the intent of allowing teams to collaborate better and better manage emails. The platform’s efficiency means teams find it easier to work together on shared tasks and ensures transparency across the board. Top features of shared inbox software include automated routing, dedicated collaboration tools, and access to email templates.

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4.7

Starting at $19
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Front is a customer communication hub that features a highly lauded modern interface inspired by email clients, which team members love because it’s familiar and easy to use. Front features powerful automation capabilities that eliminate manual workflows across systems, and provide essential analyti…  Learn more
Freshdesk is the preferred help desk system for small businesses. Customer service is just one facet of the expansive Freshworks toolkit. Freshdesk also has a ticket management system with AI automation that routes tickets to the most relevant, available agents with great efficiency. The platform ha…  Learn more
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform.  Learn more
HubSpot Customer Service is a software tool that helps businesses improve their customer service operations. It includes features such as ticketing, a help desk, a knowledge base, and integrations with popular communication channels like email and live chat. HubSpot Customer Service has the ability…  Learn more
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excellen…  Learn more
Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate wit…  Learn more
Respond.io is a leading marketing, sales & support inbox platform that connects customers across different channels such as WhatsApp, Telegram, LINE, Viber & even email. Using the platform, users can respond to different audiences via a single dashboard. The platform empowers companies to de…  Learn more
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee needs….  Learn more
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including so…  Learn more

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