1CRM Reviews & Product Details

What I like about this software's features is that it has lead and opportunity management, customer service and support, marketing automation, and project management.

So far, I don't have any feature of 1CRM that I dislike. However, some users may find certain feature or functionalities of 1CRM less intuitive or customizable than they would like.

So far, I did not experience any problems with the software. But by using 1CRM, businesses can centralize their customer data, track their interactions with customers, which I find it helpful.

What I like about 1CRM is its features that users may find helpful, including lead tracking, contact management, email marketing, sales forecasting, project management, and invoicing. These are the things we can use from this software.

I don't think I have feature in 1CRM that I don't like. This software is beneficial in my job and everyday we use this software for business. So far I cannot tell where 1CRM should improve.

I don't have any problems with this software when using this on my job. One of the advantages of 1CRM is that it offers a flexible pricing model that can accommodate businesses of various sizes and needs.

Contact Management: 1CRM allows you to keep track of all your customer interactions in one place, including emails, calls, meetings, and more. This helps you stay organized and responsive to your customers' needs.

Complexity: 1CRM can be complex to set up and use, especially for small businesses or those with limited technical expertise.Mobile app: While there is a mobile app available for 1CRM, it may not be as robust as the desktop version and may not offer all the features that some businesses need for on-the-go customer management.

Lack of centralized customer data: 1CRM provides a centralized database for storing customer information and interactions, which helps businesses to keep track of customer data in a more organized and efficient manner.

The app is user-friendly. It is appreciated app that has flexibility, functionality of the 1CRM. Also 1CRM app the most cost-effective solution for small businesses that has low budget.

I dislike about 1CRM is that it is steep learning curve. This app is not that easy to learn most specially for the new users not like the other CRM systems that is easy to navigate and learn with.

The problem that 1CRM is solving is the disorganized customer data. It helps and benefits in a way that allows business to organize their customer data in one place. It benefits us users by helping to manage customer relationships better and improving sales and marketing activities.

Integration: 1CRM integrates with a range of other software solutions, such as accounting software solutions; this can help business streamline their workflows and improve their overall efficiency. Overall, 1CRM offers businesses various benefits, including customization, affordability and comprehensive features.

1CRM is a comprehensive CRM solution with wide range of benefits, there are also some potential downsides where it may not be as helpful for certain users this may includes Complexity, Limited Third-Party, Limited Support Options and Hosting Required.

Overall: 1CRM can help businesses increase their customer engagement, sales efficiency, and productivity by providing a centralized platform to manage their customer interactions and relationships.

One of the most helpful things about 1CRM is its customizable dashboard. The software allows businesses to manage customer inquiries, issues, and support tickets all in one place, helping to ensure prompt and efficient resolution.

I consider the least feature is the Learning curve: Like any comprehensive CRM software, there can be a learning curve associated with using 1CRM. It may take some time for users to become familiar with all the features and functionalities.

Customer Service: 1CRM provides a unified platform to manage customer inquiries, issues, and support tickets. Yes, I am more productive. Yes, the business performance really increased.

it is rich in features and is flexible and easy to use with good support

with every update there seems to be some problem

customer relationship management solution

This program is very complete which I like very much, because I can handle a variety of features in a single tool, so it becomes a very useful tool, I like that it can be integrated with other applications without problems and maintaining the same quality. We are very pleased with your performance, because it has helped us a lot in our sales because it has a variety of options and tasks such as creating budgets, monitoring, managing projects, invoices, which have made our work easier and more bearable. Your technical support team is amazing, very willing to help us and has found solutions in a short time.

Throughout the time of working with this platform we have not presented any problems, so there is nothing that I do not like, it has been very versatile and efficient.

This platform has significantly changed our company, thanks to its excellent features, so broad and complete we have covered many areas in which we had some shortcomings, in the past we presented some failures in terms of billing and budget issuance, which generated discomfort in our customers, because the delivery time was delayed, but this was eliminated thanks to this extraordinary program and its new versions. It has also been very helpful because we have been able to automate certain manual processes, saving time, as well as having a better and more detailed control in sales and in general management, in the management of the company and my team. of work, creating a better relationship with customers and this in turn has increased our sales of our products and service.

1CRM stands out to me for two things - reasonable price, and really good quote and invoice functions included within the CRM. Seemed well suited to a small/medium business when I found it, and it has been true for our business at least. The project management and customer service functions were just kind of a bonus for us when we were signing up - but we find we do use them now - so it keeps that information inside the one system as well, which is nice. If the appearance of your Quote/Invoice PDFs is really important to you, note that you'll likely want the most expensive Enterprise Edition, as it includes the PDF designer tool that lets you change the images and colours and layout of your PDFs.

My least favourite aspect of 1CRM is probably how big it is. It covers not just CRM but Order Management, Service Management, and Project Management. When I initially just wanted to use it for a few months as a simple Sales & Marketing CRM, I had to learn a few admin functions to make those extra features invisible to most of my users, so the system would look the part of a simple Sales & Marketing CRM. Then later on I made some of them visible again as we expanded what we were doing with 1CRM into Order Management as well. On the other hand, the price is cheaper than most simple Sales CRMs, so the extra features seem to me to be pretty much free, making it hard to complain too much.

Consolidate business tools and streamline sales processes.

it is very user friendly, it helps me save time, and it has excellent features for customer data management

there is update problems, the mailing feature is limited, and also it is dependent on third party.

data management, customer relation management.

it is an easy to use and very suitable software for my business. the pricing of the software is really good and is very beneficial for small and medium organizations like ours.

the updates for software are probably not very well tested, we get issues after every update.

customer management, invoicing, marketing management

it is a flexible and stable software, and is a comprehensive solution for small entrepreneurs

the updates seem to be not well tested, after updates the softwares generally crashes

customer relation problems

We can use the 1CRM as a marketing, CRM and Sales tool; it is a smart and innovative

Sometimes we are not getting actual reports. Also, dashboards are not as usual

One tool that can be used for marketing needs, CRM, sales

Possibility to work with private costumeres and mot only B2B. Good german languaged costumer support.

Project Management Tool is not as good as the CRM module.

Establish a tool to manage all the costumers.

Complete package in one place with e-mail

e-mail function is limited compared to outlook.

All of our; contacts, suppliers, prospects and customers from years back are here with contact information, notes and attachments.