Zoho CRM Reviews & Product Details

Zoho CRM is a user-friendly and customizable solution that has significantly improved our customer relationship management. Its drag-and-drop workflow builder, insightful reporting, and seamless integrations make it a valuable tool for businesses looking to streamline their processes. Highly recommended for its efficiency and cost-effectiveness.

By incorporating these features, Zoho CRM can become an even more comprehensive and versatile solution for businesses across various industries.

Integrate

The application is available on my phone and hence is easy to use on multiple devices.

No integration for free plans, please include.

Affordable pricing Ease of use Email tracking

One of the best platform for Tracking sales team in our company from lead generation to sales closure Zoho Crm is a great help

It's very complex process to set up individual zoho crm in sales team

It's helping me in lead generation and tracking all the CRM realted queries. It has unique features that makes it just perfect for communication and collaboration.

The most and best part of zoho is taging and filteration

Noting as such till now m -ve about zoho

DATA BIFURTAION, DATA MANAGEMENT AND KEEP REAL TIME UPDATE AND FOLLOWUPS

Zoho CRM has many capabilities. The ability to customize module fields and layouts is huge. Being able to easily add leads or contacts from my Outlook to Zoho CRM is a big win. I use Zoho daily.

You can get lost in the many capabilities if you don't invest time to learn how they work. Also, the custom reporting module is clunky and tough to use.

Zoho CRM was stickly a contact manager, but am now using it to track deals - the program does a great job with this and the KanBan view is a nice touch.

Best lead management.It's easy to use and help connecting to client effectively.

There is nothing to note about the tool.

Zoho helps in connecting people effectively.

Easy to maintain leads and keep a proper track of the pipeline

The user interface must be more customer friendly

It is helping me keep track of my leads

Zoho CRM has aal solutions in one place, easily accessible and user friendly

nothing as such has come up, no hurdles as of yet

Zoho helps us run email campigns and connect with prospects overseas. this reduces the wait time in my sales cycle

ZOHO IS A REVOLUTIONARY PRODUCT, NOT JUST LIMITED TO ONE SERVICE BUT BEING A ONE STOP SOLUTION FOR CRM SYSTEMS. IMPLEMENTATION OF THIS PRODUCT HAS BEEN A GAME CHANGER FOR OUR ORGANISATION AND SUPPORTS US IN THE BESTEST WAYS.

WE DONT FACE ANY BOTTLENECK WITH ZOHO AT THE MOMENT.

We use zoho majorly to track emails, create campaigns and automate user journey through that service which helps us with marketing and lead capturing.

Different modules like deals, leads, meetings, etc to a keep a track of each and every lead. The reminders and calendar feature and integration has been real helpful. The web version of zoho crm is very easy to use. Support team also provides regular updates and prompt responses. Integrations are very easy to implement.

The mobile app is not user friendly and complicated to understand.

Lead journey - right from lead creation to follow ups to demos to closed deals, everything can be kept track of using Zoho crm. Have also Integrated it with Zoom, yo keep proper record of zoom meetings

the platform save my time and helps to keep record in the best possible way

the phone apllication is comples and the zoho voice is slow some time

lead management and record of different leads

Leads management crom and putting task is the best feature

Nothing as such, sometimes its been slow for some reason

Filteration of leads, putting tags on campaigns really helps

Zoho CRM is my go-to because it hits all the right notes in terms of Ease of Use, Ease of Implementation, Customer Support, Frequency of Use, Number of Features, and Ease of Integration. The Ease of Use is like a breath of fresh air. Navigating through its interface feels like second nature, and I'm not fumbling around trying to figure things out. It's intuitive, and that's a major win. Implementing Zoho CRM is a breeze. It's like setting up your favorite app – straightforward and without the need for a tech manual. No headaches, just a smooth process to get things up and running. And oh, Customer Support is top-notch. It's like having a trusted guide on speed dial. Whenever I hit a roadblock or need a helping hand, their support team is there with quick and knowledgeable assistance. It's a lifesaver. Frequency of Use is high up there. Zoho CRM has become a daily companion. It's not one of those tools you use occasionally; it's a part of my routine. Managing customer interactions, deals, and everything in between is a seamless experience. Talking about features, Zoho CRM is like a Swiss Army knife. It's not just a contact list; it's a powerhouse with a plethora of features. From automation to sales pipeline management, it covers all bases without overwhelming me. It's a sweet spot of functionality. And the cherry on top – Ease of Integration. Zoho CRM plays well with others. Integrating with different business tools feels like a harmonious symphony rather than a tech battle. It ensures a connected ecosystem for a smoother workflow. So, what I like best about Zoho CRM? It's the harmonious blend of these keywords – ease, support, functionality, and integration – making it a top-notch tool for managing customer relationships.

Alright, let's talk about the not-so-great parts of Zoho CRM – it's like any relationship; there are a couple of quirks: First off, the learning curve can be a bit of a rollercoaster. Some features, especially the more advanced ones, might make you scratch your head initially. It's like trying to master a new dance – you stumble a bit before hitting those smooth moves. Now, the mobile app – it's functional, but it's not the speediest on the block. It's like waiting for your favorite show to load; a bit of patience is required. A bit more optimization for speed and responsiveness would be a welcome tune for on-the-go users like me. But hey, these are more like bumps in the road than deal-breakers. Zoho CRM is still my go-to for managing customer relationships, even if we sometimes have a little tango during the learning process.

Zoho CRM is like my secret weapon for tackling some serious business headaches, and the benefits are real. First up, it's the problem of scattered information. Before Zoho CRM, customer details, deal statuses, and support interactions were all over the place. Now, with the 360-degree customer view, it's like having everything neatly organized in one place. No more frantic searching – it's all right there at my fingertips. Automation is my solution to the time crunch. Zoho CRM swoops in and handles the repetitive tasks. It's like having a personal assistant that never takes a coffee break. This not only saves time but also ensures consistency in how we handle each customer, from lead to conversion. Sales pipeline management used to be a bit of a labyrinth. Zoho CRM turns it into a straightforward journey. It's like having a GPS for deals – no more getting lost in the sales maze. Tracking leads, deals, and opportunities is a breeze, contributing to a more organized and strategic approach to sales. Customization is the answer to the one-size-fits-all problem. Zoho CRM lets me tailor it to fit my business like a glove. It's like having a CRM that adapts to my needs, not the other way around. This flexibility ensures that it aligns perfectly with the way we work. And the integration game is strong. Zoho CRM bridges the gap between different tools. It's like connecting the dots in my business ecosystem. No more siloed information; everything talks to each other seamlessly, ensuring a more efficient workflow. In a nutshell, Zoho CRM is solving the problems of disorganization, time-consuming tasks, sales strategy ambiguity, rigid systems, and disconnected tools. The result? A more organized, efficient, and strategic approach to managing customer relationships, saving time and boosting overall business productivity. It's like having a CRM superhero in my corner.

One of the easiest sales CRM, so many features, seamless suport, segmentation and many more options available. Easy to integrate.

So for nothing as such, the CRM is flawless.

Zoho helps me in segregation of my leads making it easier to follow up on any leads eventually completion of my sales target.

Ease to setup and configure, value for money

there seem to be bugs at times, needs a few more features

Management of leads