Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to their personal preferences and incorporate all necessary data and workflow to maximize its features. Zoho CRM is also available on a free plan and scales gradually depending on features needed.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Very user-friendly to personalize. Canvas to personalize the user interface.
The extension for Outlook and Gmail is not very handy, and it's a shame as CRM and Emails are tools that work together. Zoho CRM will be on the top when the extension for Outlook and Gmail gets upgraded.
Manage the pipeline from leads to deals. Offer analytics to measure Marketing initiatives, Sales performance, and Customer Satisfaction.
Zoho com is easy to use free CRM plan popular to track leads and manage contacts easily. It easy to integrate with G2 with single click. Provides excellent customer support with ease in implementation.
There is nothing downside in Zoho CRM to mention.
Zoho CRM helps businesses of all sizes build excellent customer relationships with a built-in AI sales assistant and other features like sales pipeline management, marketing automation, and much more.
Ease of use no programming knowledge required or needed, much of the interface is easy and quite simple to use. Reports are easy and lightning quick
Some things can only be customized by admin otherwise one of the better CRMs and at a fair price
Keeping track of clients, calls opportunities and emails
zoho CRM offers so many features including Versatility ease of navigation and also zoho CRM has mobile apps for android and ios to access it from anywhere. zoho CRM is affordable to small start ups and businesses automation tools in the platform is a great way to streamline processes and save the time also the reporting time are good way of tracking performance
some of the features like reporting and customisation are advanced and can be challenging sometimes. eventhough it has intuitive interface it may require initial learning to grasp the grasp the functionalities and and maximize its potential
zoho crm is helping in the streamlining the sales, marketing, and customer support processes, automating tasks, and eliminating manual data entry.
zoho CRM provides all-in-one solutions for our business to streamline our operations
Not much about.Maximum it works as needed
Handling Leads, assigning to consultants, payment tracking, documentation
I have been involving Zoho CRM for a long time and it's been an extraordinary encounter. I'm really content with the portable application and the adaptability of set up and utilize is brilliant.
Cons The main issue is getting project workers to utilize new programming and their capacity to try and utilize it. They are not generally the most joyful to have a go at a new thing so it took a work to get them ready for it.
Managing records, invoices, and credentials for websites. It is most inexpensive and relatively easy CRM to keep records of website and client management. I like that it exports details in CSF
Zoho CRM helps me do my job even better. It has all the tools I need.
I've used the product for a year and I don't have any problems so far.
It helps me manage my list of tasks everyday and the automated email templates makes my work easier and quicker.
zoho crm is best for customer relation managmnet.
Nothing bad all features and functionality are awesome and cheap in cost.
solving human reduce efforts and benfit in optimsing work and tasks.
The interface is easy to learn and navigate. Lead tracker is simple to set up. Not as complex as most CRM's out there. Easy to understand and learn and great for newbies.
Hard to get help from customer support but there are tons of youtube videos that answered any questions I had.
Email Marketing has improved since using Zoho. Easily track which emails get opened, clicked and which ones don't make coming up with an email marketing strategy flawless.
Easy to install with great customer support and it helps me automate my business, easy to impliment in any business.
Costly as compair to its compititor and dasboard is too clumsy.
It increases my lead convertion rate also it connects my clients more effectively.
I have been using Zoho from last few yers my experience with Zoho was amazing like Sales process in Zoho is very good . it's easy to use , I am using is frequently, the best thing is that Zoho have mobile application which makes every process easy . Their customer support service is very fast , I loved it .
Zoho need some improvement , it have time taking proceses , also it is more expensive then other CRM . In this price rang Zoho should offer more features . Sometimes we face integration issue.
As a Sales person , I feel that sales process of Zoho is fantastic , Also they have Mobile applications which helps alot. CRM is perfect.
It's dashboard is the best thing I ever used, it's easy to use and easy to integrate in any system, also it hase great support team which help in every scenario.
It's costly and more clumsy as it has more features then needed
It connects my clients to my sales and management team easily and without any fear of missing leads.
Its easy to instal- intergrate and implement. Its good for sales cycle and to use Zoho is very easy. It has all the features you will need in a CRM and customer support is top Quality. I use zoho daily
Nothing i love every thing about Zoho CRM
Sales Cycle - reporting - sending emails - and tracking
It has everything that a CRM must have. User access is simple, each stage of sales has been defined, very convenient to directly update the leads, contacts and deals through Outlook.
I do not find anything to dislike with ZOHO CRM. It works well for me.
- Keeping records of sales cycle. - Complete database of leads and contacts for all geographies and industry verticals. - Deal tracker and reminding with the records that I have maintained for taking the follow ups. - Sales analytics to track down KPI's. Account management of Inbounds and outbounds during the sales cycle.
The support is outstanding and tons of value
Nothing that I dislike as of now. Every issue was resolved
Lead to win solutions as well as a robust after sales module