Zoho CRM Reviews & Product Details

Zoho one provides an integrated solution that helps to run the business, Various applications like Zoho projects, CRM plus,Sprints,cliq, etc can help to better plan and track the project and ensure effective communication. You can deal with a large number of datasets and that helps to market our business. Also, the product pricing structure helps us to manage the budget as you have to pay for the user which you really required for certain operation.

Few applications like CRM, To fulfill the business need you have to do with a lot of customization, limited support sometime stuck the work. The forms quite not much customizable which leads tech limitation and have to find other alternative

HR solutions help us to manage the employee payroll and other activities, projects and sprint helps to manage various projects which run simultaneously. cliq help to make team collaboration more effective. CRM helps us to automate various business needs which after all saves time and help us to connect with more customer, The performance , revenue and prediction became easy to understand with the help of various inbuilt charts

1- The filters 2- The user interface 3- The perfectness

There is nothing which I dislike its all perfect.

1- The CRM 2- The ease of access

Zoho is like a sales dairy for a sales person where we can manage our sales activiti and it helps to remember the last activity of an account.

sometimes it hangs and sometimes every salesperson can access the data of another salesperson.

Zoho one is helping me to stay updated with my deals and clients and also helps me to maintain the sales data.

Its been 2 year I am working with zoho product its awesome and very easy to manage and very easy customise acc to our use. We are using it to manage billing and CRM, workflow os so awesome and very easy and clear which help us to grow our business as well as reduces so much effort.

Still need to work on Reporting and monitoring part, Rest all are awesome.

Basically by using Zoho one I am available to manage all my product as well customer, helpdesk and billing as well as I can set Receipt design according to my choice. Getting clear you of ledger and workflow.

Single dashboard to access all my operational requirements to run a business with detailed analytics and integration of critical business data.

Not much, nothing specific at this moment.

Integration of ZOHO CRM and ZOHO Books data with the facility of detailed BI and analytics.

In my option whole zoho crm is best platform

If i want to know about something in zoho so its a time taken process to discuss the things with Zoho team.

Zoho one is end to end solution starting from sales initiate to closing the deal.

You can integrate your leads, order, product management also track your campingn create form like newsletter, contact form integration.

If you have large amount of order and products then it will take longer time to sync with CRM.

Zoho CRM you will get sales, marketing many options in one place so, easy to manage your tacking,order info, newsletter bulk message sending

Boost sales. With Zoho CRM, you can identify, nurture, and follow up on quality leads. ...

No comments as its been a wonderful tool.

It helps to track things in one place and easy to follow up. Its time saving

Contacts management & Account management

Not as such for now,need to look on pricing part

Easy to access data planning tasks easily

Coming from a nontech background, this CRM is more efficient to me as it requires no coding knowledge or any developer to do any minor changes on the platform. I can easily play with its interface and is very efficient in managing as many accounts as needed and also helps in detailed reporting

I had a great experience with this CRM since it is a one-stop solution for client management. It quickly solves all the business purposes, so finding any loophole in this platform is difficult.

The best feature is email marketing campaigns which help build new customers: managing sales, marketing, customer relation, and real-time reports on one platform.

Simple and Easy to USe - Highly Effective for Mid Tier CRM Users

User Interface can be better- Digital Platform Enabled

CRM User Adoption , Required Functionality

Zoho Attendance, Timesheets, Appraisals,

Zoho takes time to resolve company queries.

Attendance and project hour tracking for employees

I like the simplicity and that it provides the user all the information in one place.

There are very few things to dislike, one of them being less options for integration with other platforms.

Our whole department uses zoho to maintain client information and keep a track of all the communication till date.

Zoho CRM allows us to stay on top of our clients, integrates with Zoho Mail and has scaled with our growing business for the past 9 year.

The template editor isn't the easiest to use and I wish it allowed you to see other Zoho creators that have created public templates to copy.

Staying in touch with our clients, emails, sales and more.

Zoho CRM is one of the best content management software with multiple support like web forms, salseIQ, leads management

In the Web forms, there is no support for google ReCaptcha v3

We can integrate Zoho CRM for lead generation automatically using web forms

ZOHO CRM has the best and the most easy-to-use user interface. It is very cost-effective as compared to the other competing products in the market. The user-friendly GUI is the best in the world.

There is nothing to dislike in the product. The online version is as good as the on-premise system. It is a complete end to end CRM covering all aspects of business needs.

ZOHO CRM makes it very easy to manage our clients properly. it gives timely reminders for follow-ups and meetings. It enhances our productivity by 200%.

It's easy to use and customize. Its alsoeasy to learn

The product features lists are too long they need to do video comparisons cause you can easily pick the wrong product.

Making the sales process more streamlined

Discover the power of a single, all in one platform that helps to manage business sales & marketing prospects, leads, email lists and campaigns. Zoho CRM is an easy to use sales and marketing software that helps to manage all of contacts, emails, tasks and notes in one place. It offers features such as email integration and automation insights to help contacts better. Zoho CRM is a powerful sales and marketing platform that can help to manage business teams and customer relationships. We can also schedule events, send personalized emails, manage leads, set tasks and more with a single dashboard.

Manage customers across multiple channels like emails, social media and even phones to automate processes and improve response rates. Get real time insights on customer activities to personalize their experience.

Zoho CRM, a complete sales and marketing automation platform for our online businesses, It helps to manage our business sales, marketing and customer relationships in one central location. Connect with business customers wherever they are email, chat or social media. Send targeted emails through the platform’s email marketing feature that enables to personalize email content based on user behavior. Get real time reports on user behavior, customer profile and more. Zoho CRM helps make informed decisions about business operations so that We can grow faster and smarter.

Zoho gives free emails which is really helpful for our clients and we strongly recommend ZOHO

Nothing specific cons about ZOHO CRM. We love it

Generally our clients doesnt know how to get free email ids for their domains. We help to configure their domain using ZOHO CRM and get it processed. ZOHO CRM helps our business very much

Zoho CRM..! I have been using Zoho CRM for three years. It is beneficial for Companies / Offices. In our daily routine, we need to call and follow up with the students. Also, we need to update the status of Students. The company will assign leads for every employee to follow up. By using this Zoho CRM, we can filter Hot Leads and Cold Leads. Based on that, we can follow up and note student status and details. Also, we can set reminders for the students who are not responding. If any lead is not responding continuously, we can directly send a request through Zoho CRM to the Internal Follow-up Team. If we want to send a WhatsApp message or email to a particular student, we do not need to save numbers on our phones. We need to download the WhatsApp application on PC. There is a direct option in Zoho CRM like the WhatsApp symbol. We can Click that and send messages directly through our WhatsApp Application. Coming to Emails, there is an option like an Email; we can click that and send an email directly to the particular student.

There are no such dislikes about Zoho CRM. If we have any issues regarding Zoho CRM, we need to raise a ticket to the sales department. They will take minimum time. In the meantime, there are many ways to do things in our daily routine it will get delayed. Sometimes Zoho CRM will make us confused with their activities like simple things, creating reminders.

Whenever we face issues with Zoho CRM, we have a separate team that is IS team / Sales Team. We will raise a request/ticket, and they will solve the issues. But the main problem is we will face difficulties more times with Zoho CRM. It will take time to resolve from the particular team. As well as, we have benefits with Zoho CRM. We can easily track the Lead profile and status. We can make notes for every conversation, which will be helpful for further communications with the same lead.