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Streamline Your Workflow
4.7
(901)
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Close Reviews & Product Details

Close Overview
What is Close?

Close is an all-in-one CRM software that allows users to manage relationships with customers and leads. The platform offers sales automation features that can support lead generation efforts and internal sales processes. Close also makes it easy to communicate with and nurture leads. By providing users with a centralized tool for lead generation, users can define a streamlined sales pipeline that can easily organize your team and work streams.

Company Elastic Inc.
Year founded 2013
Company size 51-200 employees
Headquarters San Francisco, CA, United States
Social Media
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Crevio
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5.0
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$29.00/month
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Close Product Details
Capabilities
API
Segment
Small Business
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Close Pros and Cons
Pros
  • Excellent support for sales team
  • Free trial available for beginners
  • Convenient and easy to use sales tracking
  • SMS, video, calling, and other channels all in the same place
  • Full context overview on every deal
Cons
  • Not as well-known as some alternatives
  • Fewer integrations than some competitors
Close Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
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Close Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 15, 2025
Close Logo
901 Close Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Sep 12, 2023
 Source
Overall Rating:
5.0
Andrew S. avatar
Andrew S.
Founder
Share
"Simply my preferred CRM"
What do you like best about Close?

I've used a few different CRM's before and Close's platform simply dominates in terms of performance than the rest. The calls are smooth and and high quality. Smart views make it easier for the team to communicate with prospects.

What do you dislike about Close?

Pricing is higher than most but a good trade off for functionality. There are some downtimes and audio errors at times creating some bumps with the experience, however they are typically fixed quite fast by the team.

What problems is Close solving and how is that benefiting you?

seamless communication with propspets and smooth funtionality to contact multiple people. The dailer in close is simply the best for doing outbound dialing at a massive level.

Small Business (50 or fewer emp.)
Sep 11, 2023
 Source
Overall Rating:
5.0
DM
Dave M.
Founder
Share
"Love the platform"
What do you like best about Close?

Very easy to use and our team has found it super great to use.

What do you dislike about Close?

So far we have not found anything that has caused us to want to change.

What problems is Close solving and how is that benefiting you?

It has really helped us solve our lead tracking most of all

Small Business (50 or fewer emp.)
Sep 06, 2023
 Source
Overall Rating:
5.0
SS
Sergio S.
Founder
Share
"Close CRM"
What do you like best about Close?

Easy to manage leads, tasks, follow ups, calls, texts

What do you dislike about Close?

Nothing, it's all very friendly and easy to use

What problems is Close solving and how is that benefiting you?

Manage large amount of leads, follow u[s

Small Business (50 or fewer emp.)
Sep 06, 2023
 Source
Overall Rating:
5.0
RK
Roberto K.
Founder
Share
"Makes everything easier"
What do you like best about Close?

Even though I´m not in the US...makes everything easier to connect and have chats/calls with customers from USA and Canada.

What do you dislike about Close?

In my experience..I was not on my computer all the time so when ppl called me, I didn´t get notification from the app, my phone did not ring for these calls.

What problems is Close solving and how is that benefiting you?

The only problem was not getting the calls through the app...other than that it benefited me and other teammates like myself tremendously.

Mid Market (51-1000 emp.)
Sep 06, 2023
 Source
Overall Rating:
5.0
JS
Jesus S.
Founder
Share
"Really good"
What do you like best about Close?

Inbox id the best part of close. I can have all the notifications at one place.

What do you dislike about Close?

I don't like that you don't have notifications for cellphone or laptop. That would help a lot

What problems is Close solving and how is that benefiting you?

I don't live in US and Close helps a lot because I have a phone number

Mid Market (51-1000 emp.)
Sep 06, 2023
 Source
Overall Rating:
5.0
MT
Mauricio T.
Founder
Share
"Close CRM Review - A Game-Changer for Sales Teams"
What do you like best about Close?

Close CRM has completely transformed the way our sales team operates, making it an invaluable tool in our daily workflow. It has proven to be a game-changer in helping us streamline our processes, enhance collaboration, and boost our sales productivity.

What do you dislike about Close?

There should notifications for the mobile version. I mean whenever a text message is sent by a client, it should pop up a notification.

What problems is Close solving and how is that benefiting you?

Close CRM has revolutionized the way we manage our sales operations. Its intuitive interface, powerful lead management, email automation, and integration capabilities have made our sales processes more efficient and effective. The advanced reporting and analytics features have provided us with valuable insights, while the exceptional customer support ensures we can maximize our use of the platform. Close CRM is a must-have for any sales team looking to enhance productivity and drive results.

Small Business (50 or fewer emp.)
Sep 04, 2023
 Source
Overall Rating:
5.0
RS
Rahim S.
Founder
Share
"Tool perfekt für meine Zwecke."
What do you like best about Close?

Es ist sehr gut geeignet für junge Unternehmen mit geringen Anforderunge. Fokus liegt bei Close auf die Benutzerfreundlichkeit und den Fokus auf das Thema Telefonakquise-

What do you dislike about Close?

Die Reportings sollten Automatisiert sein

What problems is Close solving and how is that benefiting you?

CRM perfekt für mein Team und zur Erhöhung der Schlagzahlen.

Small Business (50 or fewer emp.)
Sep 01, 2023
 Source
Overall Rating:
5.0
LH
Lh H.
Founder
Share
"Favorite CRM of them all"
What do you like best about Close?

Most all encompassing CRM I've ever used with the least amount of headache. Competition was too bulky, the UI in Close is slick and sleek. I like it.

What do you dislike about Close?

I can't put my finger on it. There are some features that just aren't working for me.

What problems is Close solving and how is that benefiting you?

I have no CRM outside of close. Need to store contacts in 1 place.

Small Business (50 or fewer emp.)
Aug 15, 2023
 Source
Overall Rating:
5.0
AR
Abhishek R.
Founder
Share
"Close has made sales management smooth and convenient."
What do you like best about Close?

Lead management is a breeze. The ability to sort out most relevant ones instantly and mail them right away is very useful.

What do you dislike about Close?

I haven't really faced such a downside to explicitly mention it. It can gamify things a bit may be.

What problems is Close solving and how is that benefiting you?

We sell to corporations, specifically CXOs and HRs. Close has helped lead handling, followups with sequences, prioritising tasks and notes very easy.

Small Business (50 or fewer emp.)
Aug 15, 2023
 Source
Overall Rating:
5.0
TL
Tyler L.
Founder
Share
"Best CRM out there"
What do you like best about Close?

Everything can be handled and tracked all through one CRM.

What do you dislike about Close?

Can be expensive depending on the size of your team

What problems is Close solving and how is that benefiting you?

The biggest problem is having to pay for different softwares and integrate them all together. Close is an all-in-one solution.

Small Business (50 or fewer emp.)
Aug 08, 2023
 Source
Overall Rating:
5.0
BA
Ben A.
Founder
Share
"Best App Ever"
What do you like best about Close?

How easy it is to use and seamlessly go through

What do you dislike about Close?

It is a bit slow sometime when opening but that is the only problem

What problems is Close solving and how is that benefiting you?

it is solving the customer to client connection

Small Business (50 or fewer emp.)
Aug 08, 2023
 Source
Overall Rating:
5.0
Prinkan P. avatar
Prinkan P.
Co Founder & Ceo
Share
"CRM for Modern companies"
What do you like best about Close?

Agility. Customization ability. Integrations Migration from other CRMs using simple clicks

What do you dislike about Close?

Could have AI generated insights on leads and opportunites

What problems is Close solving and how is that benefiting you?

Very easy to setup and get started with. VoIP call integration and Tracking simplifies life of sales people Free Mobile App

Mid Market (51-1000 emp.)
Aug 08, 2023
 Source
Overall Rating:
5.0
NB
Nour B.
Founder
Share
"Close CRM: The simple CRM that gets results"
What do you like best about Close?

I love that Close is very simple and organized. It has all the integrations that I need and also has a mobile app that I can call leads directly from. Highly Reccomended!

What do you dislike about Close?

Not much I dislike about close. It has everything I need.

What problems is Close solving and how is that benefiting you?

Calling my leads and sending SMS.

Mid Market (51-1000 emp.)
Aug 08, 2023
 Source
Overall Rating:
5.0
RT
Rodrigo T.
Founder
Share
"Good crm and compact"
What do you like best about Close?

Leads well organized and have a lot of options to put information

What do you dislike about Close?

in fact it is a little bit slow in calling

What problems is Close solving and how is that benefiting you?

connect with the lead in real time

Mid Market (51-1000 emp.)
Aug 07, 2023
 Source
Overall Rating:
5.0
DZ
Dina Z.
Founder
Share
"Best CRM I have ever used"
What do you like best about Close?

Speed of the system and the dialer. The contact record automatically opens when a call comes in.

What do you dislike about Close?

Not being able to arrow through a contact list

What problems is Close solving and how is that benefiting you?

An integrated all in one solution with no multi-system chaos

Small Business (50 or fewer emp.)
Aug 07, 2023
 Source
Overall Rating:
5.0
JL
Joshua L.
Founder
Share
"Super easy being able to communicate with clients."
What do you like best about Close?

Being able to make our own template and how fast and easy it is to communicate between multiple clients throughtout the day.

What do you dislike about Close?

There are not any really downsides of close.

What problems is Close solving and how is that benefiting you?

Being orginized and receiving emails in a profesional setting.

Small Business (50 or fewer emp.)
Aug 07, 2023
 Source
Overall Rating:
5.0
AB
Andy B.
Founder
Share
"Simple yet powerful"
What do you like best about Close?

I like how simple and clean the interface is. I am easily able to identify what tasks I have to acomplish today and reach out to my prospects. With their filters I can find which prospects I have not spoke with in awhile and focus my efforts.

What do you dislike about Close?

I dont like how i have to go to my sequenced tasks. The active sequences take a few steps to click on. Sequenced tasks should all flow into one inbox with my other one off tasks.

What problems is Close solving and how is that benefiting you?

Close is our all around CRM tool. We use to to track prospect and customer outreach, track our deals and organize our calls. Close is easy to get up and running and requires very little configuration.

Small Business (50 or fewer emp.)
Aug 07, 2023
 Source
Overall Rating:
5.0
RQ
Rey Q.
Founder
Share
"Very good system for operations"
What do you like best about Close?

The sequences are very good to followup in bulk messages

What do you dislike about Close?

A calendar on the app would be ideal to have an overview of team tasks

What problems is Close solving and how is that benefiting you?

A great overview of all the client projects and tying emails to specific entrants.

Small Business (50 or fewer emp.)
Aug 05, 2023
 Source
Overall Rating:
5.0
Mihai F. avatar
Mihai F.
Director
Share
"Best CRM for Startups"
What do you like best about Close?

I have to say I tryed so many CRM's and been Hubspot and zoho Crm i will choose Close :) Is the best crm for startups. Really easy to use and my sales process has never been so frictionless

What do you dislike about Close?

On the startup program I wold like to see them give more templates as that is really good for experimenting with different strategies, 10 are not enough. So please take that in consideration

What problems is Close solving and how is that benefiting you?

Organising my hole team behind a product like close is the best thing that happend to my startup. The other crms are to complex for most people. My team loves it and It is a good value for money

Small Business (50 or fewer emp.)
Aug 01, 2023
 Source
Overall Rating:
5.0
PT
Patrick T.
Founder
Share
"My Favorite CRM"
What do you like best about Close?

Everything is all together in an easily integrated and accessible manner. The built in dial/text/email system is quick, fast and has user friendly template usage for on the fly communications.

What do you dislike about Close?

Not anything I can think of, I am used to a delegate phone software but I receive a text notification when someone reaches out to me, then I have to go into close fo respond, but then everything is attached to your prospects profile, nice and clean.

What problems is Close solving and how is that benefiting you?

Some integrations have small hiccups like Zapier with fluctuate for an hour while they update, but then it's right back on track, nothing crazy or chaotic. No lags, freezes, or complete shutdowns either.

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