EngageBay Reviews & Product Details

I've really enjoyed using EngageBay. With it, we're managing to hit email open rates above 40% regularly. They have tools available that other email platforms just do not have. Their service is also very quick to reply when you have questions.

I'm hoping that they add more API functionality, especially for reporting on email success.

They help us deliver emails at a much higher success rate due to their creative ways of organically warming up emails. They also provide tools to make it easy to integrate software such as SendGrid to help improve IP reputation.

The level of customer support I received. From the moment I signed up, the EngageBay team was incredibly responsive and helpful. They walked me through the features and answered all of my questions, which helped me get up and running quickly.

It does have a range of features and tools that can take time to master.

EngageBay's email marketing tools are comprehensive and offer a range of features we use. The platform's email editor is user-friendly and allows for advanced personalization, segmentation, and scheduling, making it easy to create personalized and engaging email campaigns.

Val is my go to person at engagebay. Y he is patient, helpful, and knows how to guide me through most everything.

I am not so tech savvy.I need a lot of support.

We are learning how to reach customers at a faster rate.

Engage Bay is the ultimate tool for all our marketing and sales needs! easy to use for the reps, user intuitive, and just gets things done in a jiff! I would say it's the affordable version of Hubspot for small and medium enterprises

More native integrations with other sales tools.

Capturing all our inbound leads with ease, foreseeing reps activity, sales reports, pipeline forecasting, sales analytics and marketing metric. , marketing automation.

What I love best about EngageBay is you can create contacts just by importing your CSV file. You can also create Marketing Campaigns and monitor them at the same time. Analytics in Dashboard is very useful in getting information on sent campaigns versus bounces, spams, and unsubscribes.

So far it is very useful, nothing to dislike.

EngageBay Suite solves our problems for database repositories and monitoring email marketing campaigns.

It's user friendly, with our new employees able to learn how to use the platform in short time.

None. The features are great (the ones I used).

With Engage Bay, we could easily reach our qualified leads, thereby saving a lot of our time and resources. There's also good experience in engaging our customers.

It is a helpful tool for small and medium-sized businesses, providing a range of automation and workflow features for sales, marketing, and support. The platform is easy to use and offers good customer service, including the ability to quickly implement new features upon request. Its all-in-one solution and affordable price point make it a good choice for startups and small businesses.

I wish there was more space for lists without having to upgrade the plan. These lists are really useful for keeping my business organized, and I think it would be great if the paid plans included more of them. I've also been contacted a lot by sales, which is fine, but the policy of deactivating accounts if they're not logged into at least once a week is a bit shocking. I understand the need for some level of activity, but I think once a quarter or even once a month would be more reasonable, especially for those of us running a side business and not needing to be on the platform every week.

The platform's range of features, including lead and contact management, sales forecasting, email, and messaging tools, and integrations with other business applications, it helps streamline our sales process and improve our ability to connect with and serve our customers. The automation and workflow features of Engage Bay helps us save time and resources by automating tasks and streamlining our processes. Overall, the All-in-One Suite has improved our efficiency and effectiveness as a digital marketing agency, allowing us to better serve our clients and grow our business.

Customer Support is very responsive, approachable, available 24/7.

Automation for tracking properties can be extended.

We have tried email boradcast which is bulk email automation which worked perfectly and saved us a lot of time.

As a first time user of your platform, I needed assistance a couple of times and I engaged with Charles T. He was absolutely helpful at all times, guided me through the process and in fact also checked in to see if was successful. Now, thats what you call professional service. I was also only allowed to send 100 x emails based on our package but received an exception to send out over 400 - this is what you call excellent customer service.

Not able to give you my feedback on this as its all still pretty new to me. I would be great if you could add more business focused templates that we can utilise by merely tweaking.

Once again, still new to me but will definately be using it more going forward

I like that it has most of the features of the most popular CRM's but at a fraction of the cost. We were paying 5x more for a popular alternative so it is a no brainer in that regard.

It is missing a few features that the more premium CRM's have but at this price you just cannot complain.

It is solving our CRM needs and email marketing needs. The builder for emails and landing pages is very easy to use and an improvement on others I have used.