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EngageBay Reviews & Product Details
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools that are often only found on paid tiers from competitors. EngageBay offers custom forms, email sequences, web pop-ups, and a landing page builder.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
EngageBay Pros and Cons
- 'Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
- Interface is not the most intuitive at times
- Onboarding process could be improved
Compare EngageBay with other popular tools in the same category.
The Engagebay platform offers powerful features for multiple marketing needs. The Platform offers a free plan to start with and packs in a lot, even in the free program (unlike other platforms). The platform has verstaile features from Landing Pages, Email Autoresponders, Templates, CRM, Web Pop-Ups and much more. The platform is extremely user friendly.
The Basic Plan should have included one Marketing Automation sequence.
The platform offers multiple features which help to run a 360-degree marketing campaign with Engagebay.
The price for the product is great. It is easy and fast to use.
Manual Optimization of the pages for mobile phone and No SMS function
Easy management of information with improved sales and powerful marketing software
Centralize Your Business Data. Know Your Customers Better. Target High-Quality Leads. Track and Optimize Your Marketing Campaigns. 360-Degree Customer View. Appointment Scheduling Software. Contact Management Software. Web Forms
You need to increase drag and drop options in templates.
Customer Relations.
Engagebay is simple to set up and has an appealing user interface. It aids in the organization's support and sales departments. Have all of the necessary features.
After trying numerous CRMs on the market, it's difficult to determine whether anyone in our team disliked it. Overall, it is an excellent fit for both small and large enterprises in a variety of industries.
* It aided our customer service and sales teams in streamlining the process. * Excellent user interface with reporting capabilities. *The best feature for the sales staff is the automation option for responding to clients. *Easy to set up for everyone.
What I like the most about Engagebay is that it has made work easier for me as a salesperson. Before using Engagebay, I had to manually store and keep all my leads, prospects, and customers in a spreadsheet, which was time-consuming and did not give me enough time to focus on the most essential things in my line of work.
So far, I love everything about Engagebay because it had made my job more manageable than it was before I started using it.
I work as a Sales Development Representative at a Sales agency company. Engagebay has helped me manage all my leads, prospects and customers, and has made my sales pipeline and sales funnel manageable. It has also helped me and the marketing team to be in sync in all our activities and be able to provide a seamless customer journey.
The customer service is amazing!!!!!!!!! There is a smaller family feeling with them and they haven't let me down yet when there was a problem
you cant read the notes for a customer in the mobile application
still resolving some problems so i havent seen benefits yet
The support team on online chat, is a standout feature of this mob. The software is intuitive enough to jump straight in and start creating with no training, simply because the online chat team is there to answer any and all questions about how to do the simplest, to the more demanding tasks.
This is very difficult to answer. I have not found anything to dislike yet....maybe it could be better if it provided a built-in e-signature facility. At the moment this facility is provided by third-party supplier, Docu-sign.
My business requires careful tracking of both companies and individuals along a marketing journey of about a dozen steps, including three reminders. Each stage of the journey is driven by a different client action. Some, but not all stages, can be automated. The rest demand judicious use of tags, calendar events and notes, for each client, which in EngageBay, are very simple to fill in and retrieve. Also easy to automate and read, is the sales journey that occurs after the marketing journey.
Its a true alternative to HubSpot at a very affordable cost. The support is amazing.
too many pricing tiers. This creates confusion while opting for the options.
Marketing automation for our clients
I like that it can do everything. I just started using EngageBay and it is an all in one and I'm really loving it! I wish I had found it sooner because having everything in one place seems to be a huge time saver! I
So far nothing has been to dislike. Even the customer service has been top-notch.
I was looking for a CRM that can do automations, email campaigns, and SMS messages. I was looking at different platforms but it looks like this one does it all for me in one place. An all in one app just like the name says haha
It is an all-in-one suite that helps me capture leads, segment the leads and engage them to get the best results out of my marketing. Moreover, the free version itself is so powerful.
Nothing so far because just started using it.
The best problem being solved is that I can aggregate all the data in one place and it helps me sort out the attribution problems. The benefits are that you can switch from one feature to another seamlessly.