EngageBay Reviews & Product Details

I've really enjoyed using EngageBay. With it, we're managing to hit email open rates above 40% regularly. They have tools available that other email platforms just do not have. Their service is also very quick to reply when you have questions.

I'm hoping that they add more API functionality, especially for reporting on email success.

They help us deliver emails at a much higher success rate due to their creative ways of organically warming up emails. They also provide tools to make it easy to integrate software such as SendGrid to help improve IP reputation.

The level of customer support I received. From the moment I signed up, the EngageBay team was incredibly responsive and helpful. They walked me through the features and answered all of my questions, which helped me get up and running quickly.

It does have a range of features and tools that can take time to master.

EngageBay's email marketing tools are comprehensive and offer a range of features we use. The platform's email editor is user-friendly and allows for advanced personalization, segmentation, and scheduling, making it easy to create personalized and engaging email campaigns.

Val is my go to person at engagebay. Y he is patient, helpful, and knows how to guide me through most everything.

I am not so tech savvy.I need a lot of support.

We are learning how to reach customers at a faster rate.

Engage Bay is the ultimate tool for all our marketing and sales needs! easy to use for the reps, user intuitive, and just gets things done in a jiff! I would say it's the affordable version of Hubspot for small and medium enterprises

More native integrations with other sales tools.

Capturing all our inbound leads with ease, foreseeing reps activity, sales reports, pipeline forecasting, sales analytics and marketing metric. , marketing automation.

It's user friendly, with our new employees able to learn how to use the platform in short time.

None. The features are great (the ones I used).

With Engage Bay, we could easily reach our qualified leads, thereby saving a lot of our time and resources. There's also good experience in engaging our customers.

It is a helpful tool for small and medium-sized businesses, providing a range of automation and workflow features for sales, marketing, and support. The platform is easy to use and offers good customer service, including the ability to quickly implement new features upon request. Its all-in-one solution and affordable price point make it a good choice for startups and small businesses.

I wish there was more space for lists without having to upgrade the plan. These lists are really useful for keeping my business organized, and I think it would be great if the paid plans included more of them. I've also been contacted a lot by sales, which is fine, but the policy of deactivating accounts if they're not logged into at least once a week is a bit shocking. I understand the need for some level of activity, but I think once a quarter or even once a month would be more reasonable, especially for those of us running a side business and not needing to be on the platform every week.

The platform's range of features, including lead and contact management, sales forecasting, email, and messaging tools, and integrations with other business applications, it helps streamline our sales process and improve our ability to connect with and serve our customers. The automation and workflow features of Engage Bay helps us save time and resources by automating tasks and streamlining our processes. Overall, the All-in-One Suite has improved our efficiency and effectiveness as a digital marketing agency, allowing us to better serve our clients and grow our business.

Customer Support is very responsive, approachable, available 24/7.

Automation for tracking properties can be extended.

We have tried email boradcast which is bulk email automation which worked perfectly and saved us a lot of time.

So simple and easy to use - support team is always there even for the simplest question

Can be delays when waiting for CSV files

allows us to send all our emails for marketing in one location - easy to track and get results

I like that it has literally every feature i need in one for marketing and sales. It also works well equally for each part of the software.

There are some glitches some times. Support is very responsive but some times seems they aren't all technical enough to fix the bugs

I started using it for landing pages and email automation but it is also great for a crm

The EngageBay All-in-one platform is the most simple, but what I like best they have great customer support. This I would say is that USP (Unique Selling Proposition). However, there are many things I love about the platform. It has a Marketing, Sales, and Support system for your business. The marketing platform allows you to build landing pages and create automation to take your prospect through the customer journey, where they come out on the backside as paying customers. The sales platform is designed for direct sales (Telemarketing).

There are many things I dislike, but the simplicity of the platform allows for quite a few workarounds. As you have probably learned, there is no perfect platform. All of them have issues. Here are my gripes about EngageBay. They don't have enough video training. If you're not somewhat intuitive, this is not the platform for you. However, the intuitive thrives here; it is just that simple. I don't like the mobile landing page builder. You build the desktop, and then you must rebuild the mobile landing pages. I don't like their third-party integrations. They are sometimes not as intuitive. I don't like the way the sticky-bars work; they should allow you to suspend them without deleting them as you deem necessary. I a sure there are other things, but nothing significant. In the end, it is just tiny frustrations, and there are no large ones.

They allow me to do almost all of my marketing from one platform. I have a landing page builder, forms, stick-bars to build a list, and social media post disbursements. There have been many products I have been able to replace my autoresponder, my website platform, automation, and many other tools they allow you to get rid of. At the end of they day I would imagine they save you $500+ per month.

Being able to track every interaction with each client is just spectacular. I am outperforming larger businesses by myself with this platform. Thanks to EngageBay.

My only suggestion is the inclusion of other currencies such as Barbados in the West Indies.

One main challenge in my organization was the lack of digital tracking for cash customers. Such a challenge was quickly overcome with the utilization of EngageBay.

I like the ease of use of the platform, very intuitive and now that they have changed design is even nicer! I also like how there is always someone available through the chat to support you and solve queries.

I wouldn't say I liked that at the beginning; we only had a 100 email limit to send, but the team helped me out effectively and gave me the correct instructions so that our limit could be increased.

Since we are still a scale up, we had troubles finding a tool that fit to our size, not only in features but also in pricing. And EngageBay solved this for us, its the platform we really needed!

Customer service is available through the online link within the program. Everytime I have needed to ask a question I have been able to get an answer and solve my problem.

Does not automatically feed from Facebook - you need to use a third party app to make this happen.

Obtain leads via the use of online forms/landing pages, manage client lists and automate email campaigns.

I think all the features are great, majorly, the email sequence, this has helped me reduce my effort on follow-up, the lead creating and email automation on them is also a great feature.

Almost all the features that I am using are going well, however, I think calling features can be improved, once we make a call there should be a default note placed of the call made with the connection or not connected info.

This is a one-stop tool, earlier I use to have several tools for my marketing and sales team, but now this tool has helped me bring all my sales an marketing teams under 1 CRM, helping me track every action and my sales pipeline.

The EngageBay All-in-One Suite is full of features and excellent tools to manage customers, leads and conversion

EngageBay All-in-One Suite needed more documententation, FAQ and knowledgebase.

Managing customers with there requirement makes life easy for any sales team

Seriously the best all-in-one marketing platform I have ever come across. With features such as CRM, landing page builder, marketing automation, and live chat it makes our job interesting and fun.

The free plan has only a 500 contacts limit. it could have been at least 1000. Email templates could have been much better

For small and medium businesses who don't have any expertise in the online marketing world and who don't have a huge budget, this is the best tool to take advantage of all the marketing activities that you need to implement in a business. Your marketing and sales will become easy and fun once you learn how to take advantage of this tool.

Ease of use is great, and it's really packed with features. Also is great for customising forms - source code is given so you're not locked into what they provide.

Reporting needs to be improved, along with the file repository.

It takes care of our email marketing (migrated from Mailchimp) and we rely on it heavily for all our website custom forms. We also use its live chat feature.

It's a user-friendly platform where you can store all your contacts and maintain the database up to date, avoiding having to deal with multiple Excel sheets. I only use Engage bay and it perfectly corresponds to my needs.

For the moment, everything is fine. I had to face once some technical issues but these have been dealt with fairly rapidly with an efficient support from the technical team.

It's the perfect platform to store contacts database and improves the management of these contacts. Especially when there are large quantity of information that needs to be stored

very quick response time and always helpful

i run a small business and i am not a marketing or sales professional so there is a learning curve as with everything

email marketing and great landing pages

The combination of many powerful features in one affordable subscription really helped us out in the start-up phase of our company.

When you add a lot of users, things become to get a bit expensive.

We centralize all our marketing efforts, including helpdesk pages, in Engagebay.