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Shopify Logo
Shopify
Empowering Your Online Store
4.4
(4,477)
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Shopify Reviews & Product Details

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
Shopify Categories on Findstack
Ask Questions about Shopify
What Shopify is best for?
How does Shopify compare to BigCommerce?
What are the pros and cons of Shopify?
Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
Shopify Media
Shopify 0
Shopify 1
Shopify 2
Shopify 3
Shopify Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 10, 2024
Shopify Logo
4,477 Shopify Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
May 18, 2023
 Source
Overall Rating:
5.0
EW
Eric W.
Digital Marketing Manager
Share
"Versatile, Powerful, Apps for Everything"
What do you like best about Shopify?

Can find an integrated app for pretty much any functionality you can imagine.

What do you dislike about Shopify?

Product import/export format is terrible.

What problems is Shopify solving and how is that benefiting you?

Building our DTC e-commerce presence

Small Business (50 or fewer emp.)
May 15, 2023
 Source
Overall Rating:
5.0
RS
Rateb S.
Marketing Consultant
Share
"A perfect online store, user friendly and wide variety of products to choose from."
What do you like best about Shopify?

This is an all-in-one place to open an online store. A great tool, all additional apps, and tools to create a simple store or a very complex store, with huge lines of products to choose from and make great money with.

What do you dislike about Shopify?

It does not help with the marketing of the product. Can be expensive. All the fees of the store itself, processing fees, transaction fees and all will ad up and get expensive quickly.

What problems is Shopify solving and how is that benefiting you?

This replaces the need to purchase products and have a storefront or storage space. It also helps with the startup cost, No need to invest hundreds of thousands of dollars to buy products that may or may not sell. This also helps with having a huge inventory with practically no additional cost.

Small Business (50 or fewer emp.)
May 12, 2023
 Source
Overall Rating:
5.0
PW
Patti W.
Founder
Share
"Transformed my business"
What do you like best about Shopify?

Bringing my business to the digital world without stress and confusion was made very easy by Shopify. Step by step instructions and clear knowledge bases made this so much easier than I expected. Everything is supplied under one platform.

What do you dislike about Shopify?

I didn't find too much to dislike. I tried other platforms and gave up in the past. Shopify was so much easier. However so many app addons cost additional fees so I really had to be careful and get creative at times.

What problems is Shopify solving and how is that benefiting you?

Shopify helped me build a website and put my business online quickly and completely. It easily integrated with many of my partners to make a seemless flow of purchases.

Small Business (50 or fewer emp.)
May 03, 2023
 Source
Overall Rating:
5.0
AM
Akash M.
Founder
Share
"Great product for online ecommerce"
What do you like best about Shopify?

Easy to use, with a more user-friendly UI, Their sales insights dashboard is intelligently built and very useful for small businesses. Easy on the budget, as they have a starter plan for tryouts.

What do you dislike about Shopify?

I didn't find any cons while using this online e-commerce platform. Their server downtime is also very less. The customer table could have been improved a better with more queries.

What problems is Shopify solving and how is that benefiting you?

Currently, we are using this platform to run an online store, Manage inventory, Payment processing, Shipping, and fulfillment, Marketing, and sales. Also, it solves the manual work.

Mid Market (51-1000 emp.)
May 03, 2023
 Source
Overall Rating:
5.0
SR
Stephan R.
Mx Agent.
Share
"Order management software done easily!"
What do you like best about Shopify?

I like Shopify because it is fast to load and its search engine it's really quick. It provides full in-depth order information and I can see all the details in one place.

What do you dislike about Shopify?

Nothing so far. Everything works smoothly and it does its job in a very professional way. So far, I have not encountered any issues or bugs while using Shopify.

What problems is Shopify solving and how is that benefiting you?

Shopify is part of my daily life work experience and it proves to be extremely helpful in solving customers' inquiries. Without Shopify, it would be technically impossible for me to do my job properly and provide smooth customer service.

Small Business (50 or fewer emp.)
May 01, 2023
 Source
Overall Rating:
5.0
Learn About W. avatar
Learn About W.
Fashion Model
Share
"Easy business management"
What do you like best about Shopify?

The product manager is great. Easy to track inventory, communication with customers and building websites.

What do you dislike about Shopify?

Sometimes it can get a bit sluggish when designing websites. They update themes often.

What problems is Shopify solving and how is that benefiting you?

Tracking our sell through and expenses with margins.

Small Business (50 or fewer emp.)
Apr 30, 2023
 Source
Overall Rating:
5.0
EL
Elyssa L.
Lead Coach
Share
"New to Shopify; I'm a fan!"
What do you like best about Shopify?

I like that Shopify has 24/7 tech support available! Also, my store looks very professional, and it was fairly user-friendly.

What do you dislike about Shopify?

There's nothing that I really dislike about the platform. I did want to get color swatches to show on my main page, and from what I learned, I would need an app or a plugin to do that--but perhaps there is a way to do it. I am learning more about the platform, so I may learn how to do it soon!

What problems is Shopify solving and how is that benefiting you?

It's made it really easy for my clients to shop. It also offers payment plans for them. We just started the store the other day, so I'm excited about all that's to come!

Mid Market (51-1000 emp.)
Apr 28, 2023
 Source
Overall Rating:
5.0
AE
Aminu E.
Member Experience Associate
Share
"startling"
What do you like best about Shopify?

The interface is amazing and very easy to navigate which provides me with easy access to get the information I need to make my work easy to accomplish and satisfy my customer's needs.

What do you dislike about Shopify?

I do not have any concerns with Shopify.

What problems is Shopify solving and how is that benefiting you?

It makes it easier for me to have the details of the customer's order handy for me to provide adequate information and in turn satisfy the customers curiosity on the information they require

Mid Market (51-1000 emp.)
Apr 27, 2023
 Source
Overall Rating:
5.0
KW
Kelli W.
Founder
Share
"Itr is a nice gateway to sell your crafts. It integrates well and is user friendly"
What do you like best about Shopify?

The history and tracking features are lovely!

What do you dislike about Shopify?

There's not alot to dislike. This program does what it is meant to do!

What problems is Shopify solving and how is that benefiting you?

They have been great at solving all problems as they are brought up.

Mid Market (51-1000 emp.)
Apr 27, 2023
 Source
Overall Rating:
5.0
MA
Marwa A.
Member Experience Associate
Share
"Great App!"
What do you like best about Shopify?

Shopify is fast to load, and I use it to track customers' orders. I can find their complete information along with order details. It makes my daily work super easy while handling customer inquiries.

What do you dislike about Shopify?

I don't find anything wrong with Shopify! I hope that the team behind it keeps innovating, and improving such an amazing app!

What problems is Shopify solving and how is that benefiting you?

Shopify is critical to our company as we use it to manage orders placed on our website. As a Member Experience Associate, I am able to guide the customer in answering their inquiry and fulfilling their requests.

Small Business (50 or fewer emp.)
Apr 26, 2023
 Source
Overall Rating:
5.0
David G. avatar
David G.
Project Manager
Share
"Haz tu tienda online sin pagar de más"
What do you like best about Shopify?

Lo mejor de Shopify es que gracias a esta plataforma puedes hacer una tienda online y todo lo que conlleva realizar un ecommerce actualmente, métricas de visitas y ventas, renovar stock con simples clicks, editar productos, realizar SEO para mejorar el posicionamiento en la web.

What do you dislike about Shopify?

Algunas funciones están limitadas por suscripciones más caras, por lo que muchas personas no pueden permitirse pagar tanto de forma mensual, por eso mismo la Shopify a integrado una solución que cuenta con una prueba de 3 meses a un muy bajo precio, por lo que los interesados podrán probar la plataforma y disfrutar de sus bondades.

What problems is Shopify solving and how is that benefiting you?

Shopify me ha ayudado a montar mi tienda online, subir mis productos, darle visibilidad, realizar SEO para mejorar su posicionamiento en la Web, además se pueden integrar un sin fín de pluggins lo cual expande las posibilidades de la página web.

Small Business (50 or fewer emp.)
Apr 19, 2023
 Source
Overall Rating:
5.0
Manpreet S. avatar
Manpreet S.
Software Developer
Share
"Great platform for the ecommerce site."
What do you like best about Shopify?

We can easily and quickly build the website within a week or month, and customer and data management is easy with the help of Shopify.

What do you dislike about Shopify?

The data import process sometimes works slowly.

What problems is Shopify solving and how is that benefiting you?

I build many websites for client in few weeks.

Small Business (50 or fewer emp.)
Apr 14, 2023
 Source
Overall Rating:
5.0
Hassan S. avatar
Hassan S.
Chief Executive Officer
Share
"Best Fully Featured Platform for ecommerce"
What do you like best about Shopify?

It includes all the basic to advance features along with the power of the marketplace to launch your brand

What do you dislike about Shopify?

For start it should be free of charge for free months

What problems is Shopify solving and how is that benefiting you?

Finding a right platform for launching platform for selling products and launching your brand is quiet a hectic job, Shopify is a one-stop solution for all that hassle

Small Business (50 or fewer emp.)
Apr 11, 2023
 Source
Overall Rating:
5.0
KC
Keenes C.
Small Business Owner
Share
"Shopify is a great program."
What do you like best about Shopify?

I have been using Shopify since early 2017 and have never been disappointed. Easy to use and setup. Give it a try.

What do you dislike about Shopify?

So many options that it is overwhelming at times.

What problems is Shopify solving and how is that benefiting you?

One program for cart and shipping.

Mid Market (51-1000 emp.)
Apr 10, 2023
 Source
Overall Rating:
5.0
PL
Pinky L.
Founder
Share
"Shopify Experience"
What do you like best about Shopify?

Shopify is very helpful. Everything you need to know about the customer is there.

What do you dislike about Shopify?

Some functions might not be available for use.

What problems is Shopify solving and how is that benefiting you?

Great help with customer service - order modification - order updates - customer account updates and changes - reporting - anything about the customer is very important.

Small Business (50 or fewer emp.)
Apr 03, 2023
 Source
Overall Rating:
5.0
CR
Christine R.
Customer Service Agent
Share
"my shopify experience"
What do you like best about Shopify?

shopify is easy to understand. it is also easy to manipulate to make the customer experience better as well as navigation on the seller's end. it also provides real time update on our company's sales.

What do you dislike about Shopify?

aside from the lag in some occasions, overall i like how shopify is easy to navigate. im not a pro in using it but it is user friendly. i hope that it can add some more features like synching our data with our third party tools like gladly and loop.

What problems is Shopify solving and how is that benefiting you?

real time update of sales, returns, damages, customer details, and comparison of growth of the business from different years or months for report purposes in the company.

Small Business (50 or fewer emp.)
Mar 24, 2023
 Source
Overall Rating:
5.0
ZH
Zoe H.
Level 2 Customer Care Associate
Share
"Shopify Review"
What do you like best about Shopify?

Shopify is easily navigatable online, their site and design are simple and user-friendly. Personalization for your business and online presence is available, making each user setup unique. They can also help you set up selling on multiple platforms to have a wider reach.

What do you dislike about Shopify?

While Shopify is very simple, it can run a little slow from time to time. This is typically always addressed with updates and does not prevent gaining access, just makes personal updates challenging when those issues are present.

What problems is Shopify solving and how is that benefiting you?

Shopify allows for products to be sold and advertised widely so more audiences are reached, and more business is gained. My performance has increased considerably since I first started using Shopify.

Small Business (50 or fewer emp.)
Mar 24, 2023
 Source
Overall Rating:
5.0
JA
Justin A.
Founder
Share
"I love it!"
What do you like best about Shopify?

By far, the best part of Shopify is how easy it is to get a fully functional and law-abiding website up and running. The policy generators and easy-to-customize themes are great!

What do you dislike about Shopify?

I wouldn't say I like how it fails to be optimized for SEO; for instance, lacking simple functions, it pushes off to app store applications instead. For example, breadcrumbs and layouts.

What problems is Shopify solving and how is that benefiting you?

Shopify solves the complicated process of opening a website. It essentially fills the gap between link in bio websites and a full on wordpress website. Truly a great deal!

Mid Market (51-1000 emp.)
Mar 22, 2023
 Source
Overall Rating:
5.0
JM
Julia M.
Ad Tech Specialist
Share
"Love how easy Shopify is for eCommerce businesses."
What do you like best about Shopify?

It's easy to monitor tracking in the theme code.

What do you dislike about Shopify?

Shopify lacks viewable UTM reports for purchases.

What problems is Shopify solving and how is that benefiting you?

Shopify makes owning and running an eCommerce site seamless and straightforward.

Mid Market (51-1000 emp.)
Mar 21, 2023
 Source
Overall Rating:
5.0
K k. avatar
K K.
Production Leader
Share
"Easy of Shopping"
What do you like best about Shopify?

Upgrading themselves depending on the needs. Very fined features which is self explanatory which ideally helps to launch own e-commerce store online. It's unique all way.

What do you dislike about Shopify?

Every product needs to have something which is conpariltively cheaper so I think Shopify needs to work on it towards price reductions

What problems is Shopify solving and how is that benefiting you?

Ideally to help our customers who wants to start of their e-commerce platform we use customised e-commerce for our customer add all their products and create easy traffic via the features enabled

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