monday.com packages itself as a Work OS built for a new way of working. Providing businesses with a single source of truth, all monday.com products are built on seven building blocks – boards, views, dashboards, integrations, automation, apps, and docs. There are currently five monday.com products, the core being Monday Work Management. The other four are Monday Sales CRM, Monday Marketer, Monday Dev, and Monday Projects. It’s free to use for individual users and paid plans are available on a per-seat basis.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
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Project management tools can help you structure your team, improve your workflow, and automate the tedious parts of everyone’s job. They’re indispensable to any team that wants to be productive. So which one should you invest in?
If you’ve ever looked into project management (PM) platforms, you’ve already heard of Monday.com. It’s hailed as one of the best apps in its niche, and it has stellar reviews.
But just how good is it? Is Monday.com the right choice for your business? Let’s find out in this Monday.com review.
Monday.com is a good choice for anyone that wants to bring a bit of structure to their day-to-day operations. From freelancers to big enterprises, Monday has tools and plans for everyone.
That’s not to say it’s a perfect tool. Monday can get expensive for large teams. Plus, people that aren’t tech-savvy might find it hard to get started. But by and large, we recommend it to anyone looking to level-up their productivity with a project management platform.
If you want the full scoop, keep reading this Monday.com review.
Each task you track with Monday has its own card. These cards store any data you need, like files, a task outline, updates from management, and even an activity log. All Monday cards are grouped in boards, which are themselves grouped into workspaces.
That’s the basic gist of how Monday works. But you can tweak this simple system quite a lot. Let me show you how.
Creating a new board is very easy. You just give it a title, choose a view for the project, and start adding tasks.
When you create your first board on Monday, you’ll get a dedicated guide to set it up.
Monday offers plenty of ways to visualize tasks. You can arrange them in a table, in Gantt charts, in Kanban, in a calendar, and more.
As you’re adding cards to your first board, the guide will also give you a preview of how they’ll look:
This makes it easy for most people to understand the core functionality of Monday.
You can further bundle cards from the same board in groups. For example, you can group them by what week the tasks are due.
You also get visually-coded statuses for all tasks. The default ones are “Working on it,” “Done,” and “Stuck.” But you can create your own, to further customize your boards:
You can set due dates for all tasks, which helps you keep track of projects. In the Pro plan, you also get advanced time tracking, which lets you visualize how much time you have left before a deadline.
This is useful, but the feature does much more. By tracking time, managers can see the availability of each team member. This makes task allocation much easier.
Of course, you can customize the board view in a ton of ways. For example, you can add different columns to the table view:
And you can analyze each card individually, to add comments, files, task lists and even check its activity log.
Monday’s core functionality is top-noth. Even beginners can use their project management software to create simple tasks and dashboards. But Monday’s true power lies in its advanced customization options.
We’ve used Monday.com for years, and we researched all of its quirks for this review. Throughout all of this experience, Monday’s automation stood out the most. You can easily set-up automated processes with the platform, even if you’re a non-techie:
And the possibilities are endless. You get templates for the most commonly-used automations, like notifying someone when a task’s status changes. You also can create your own custom automations, or modify the dozens of templates that are already here.
For example, you can set up an automation that moves a task from one board to another when its status changes and then notifies the person responsible for it. This is useful for tasks that need oversight.
That’s how my editors know to check my work. I change a card’s status to “Needs Review”, and that automatically moves the card to the Editor’s board, and notifies the person that needs to give it a look.
And this is just one example. Monday.com’s automations can do a lot more. And again, they’re extremely easy to create. You don’t need to know any code or use complicated APIs. It’s all made with natural language:
Besides automations, you can also heavily customize board views. You’ve already seen how to add new columns to the table view. But you might be surprised by how many options there are. You can include text, buttons, timelines, numbers, checkboxes, tags, and much more. There are so many options, Monday actually has a dedicated column center.
Each board can have multiple views, which makes dashboards on Monday.com very flexible. For example, team members can use the table view to see task details, deadlines, and manage their work. Managers can use the chart view for the exact same dashboard to get an overview of task statuses and deadlines.
When analyzing a board, you can also filter results by anything (person assigned, status, deadline, etc):
If a filter’s useful, you can turn it into a new view for that board.
All of these options make Monday.com extremely customizable. If you spend some time playing around with its features, you can most likely create anything your team needs. And if Monday’s suite is lacking, you can always complement it with integrations.
Monday.com has a lot of integrations. So many, they actually have an entire app marketplace to make it easier to find the extensions you need
Monday’s integrations let you fine-tune your boards, cards, automations, and more.
For example, the Google Apps integration makes it extremely easy to embed and collaborate on Google Sheets, Slides, Docs, Forms, and more. If you’re using Monday as a CRM, you can use the Tableau Connector for advanced insights into your processes and results.
Not to mention, you can also integrate Monday.com with popular tools like Zapier, Zoom, Google Calendar, and more. These let you automate processes outside of Monday.com, so your team won’t have to worry about repetitive tasks.
Integrations are one of Monday’s biggest perks. The only downside is that you’ll need at least a Standard plan to use them. They’re not available with the free or Basic subscription.
Monday.com is surprisingly easy to use, especially for how customizable it is. All plans come with onboarding guides, explanation videos, and loads of support articles to help you get started. Enterprise clients even get a customer success manager. They will help you set up all the advanced features, and provide dedicated support no matter what you need.
Even without all of that support, Monday.com is intuitive to use. And that’s mostly thanks to its well-made user interface.
Monday.com has one of the best user interfaces out of all project management apps. The design’s smooth, you get color-coded statuses, big buttons, and detailed breakdowns of your tasks.
You can quickly switch between views on a board, all the options are pretty intuitive, and you don’t need a degree to find important features. It’s easy to navigate Monday.com even without an onboarding guide.
What we like most is their comments section. All cards have one, where you can write updates about a task, interact with your coworker’s messages, and make notes of everything related to that task.
And if you need anyone to join the conversation, you can quickly add them as a card subscriber. This will automatically notify them about any messages.
When you sign-up for Monday, you’ll fill in some details about your company, like its size, industry, and what you’ll use Monday for. These choices will affect the features and templates recommended to you, but they won’t limit your tool stack..
For example, I said I’ll use Monday for operations management. This made my automation recommendations the most commonly used for ops.
After this initial sign-up, you’ll also get a step-by-step guide on how to create boards and cards on Monday.
This guide is pretty good to understand how Monday’s core functionality works. If you have minimal experience with project management tools, it’s more than enough. However, it’s not the best if you’re a complete beginner.
You might need more guidance on how each view works, as well as the difference between views, boards, and workspaces. Not to mention, beginners might need a similar startup guide for other features, like automation. All of this support is available in the knowledge center. But it would be better fleshed out in a lengthier onboarding guide.
And we’re not saying this just to pick on Monday. A lot of the complaints you’ll see online about Monday.com mention a steep learning curve. Sometimes, these reviews even complain about the lack of features that are actually there, like more views beyond the default table. A more in-depth start-up guide could solve these issues.
Monday is pretty serious about its security features. They have a trust center that outlines their stance on security and privacy, as well as a detailed security white paper, which showcases how they protect customer data.
Monday.com uses advanced encryption protocols (especially for Enterprise users) and high-end security methods. They analyze their vulnerabilities weekly and run a bug bounty program to avoid hacks. If you need a secure project management app, this is as safe as it gets.
Lastly, Monday.com collaborates with some sub-processors to collect and process your data. This might worry you, but the third parties are mandated to protect your data under the same terms Monday.com is, so your company is not at a higher risk because of it.
Monday.com has a very well-organized knowledge base, which provides most of the guidance you’ll need to get started with the platform.
They also have a community where you can post or browse specific questions, a University center to learn more about Monday’s advanced features, and detailed API documentation.
If you need any extra guidance, Monday.com also offers 24/7 live chat support.
Their agents are prompt and helpful, especially if you’re on a paid plan. That will get you priority support. If your problem’s not urgent, you can also email Monday.com. If you have a billing issue, you can even hop on a call with a Monday agent.
Overall, Monday’s support system is robust. If you run into any problem, you’ll get the guidance you need to keep your project on track.
Monday.com is pretty affordable. $8 per seat is not bad, especially considering you get unlimited free viewers and items, 5GB of file storage, and priority support for the cheapest plan.
But the tool can get pricey if you have a big team. So if you’re not sure which plan works for your business, let’s break it down.
Monday.com’s free plan is a great choice for individuals that want some structure in their day-to-day life. But it’s not limited to personal use. The Individual plan works great for freelancers that want to manage their work and even small businesses. You can add up to 2 seats to your projects in the free plan.
Granted, you are limited by an Individual subscription. You can only create up to three boards, 1,000 items, and you only get 500 MB of storage. But it’s more than enough to test Monday.com and see if it’s right for you.
Monday’s Basic plan is pretty good. It will cost you $8/seat each month, and it offers much more flexibility. You can create unlimited items, you get 5GB of storage, unlimited boards, unlimited free viewers, and priority support.
However, you don’t get access to most of Monday’s automations with this plan.
The Standard plan probably has the best price-to-value ratio. It’s $10/month, and it comes with guest access, more views, integrations, and automations. For just $2 extra each month, it’s definitely a better choice than a Basic subscription.
But if you want the full Monday.com experience, you’ll need the Pro plan.
Monday’s Pro plan offers 100 GB of storage, a full year of activity logs, unlimited guest access, time tracking, dependencies, a formula column, more views, and advanced security.
If you run a medium to big company, the Pro plan is probably the best for you. And at $16/month per seat, with unlimited guests, you can use Monday without paying a fortune.
Enterprise plans are custom-made for big organizations, so we can’t tell you how much it will cost, or exactly what features it will have. But we do know you’ll get premium integrations, a dedicated customer success manager, advanced security options, and better analytics.
People really like Monday.com. The platform has top scores across all big review aggregators.
Monday gets praise for its advanced customization and great interface. But there are unhappy customers too. Most people that complained about the tool had problems with the slightly steep learning curve and higher pricing for big teams.
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Our biggest gripe with Monday.com was that you’re limited when creating task dependencies. You can only set them up via automations. Meanwhile, competitors like Asana let you take care of the same thing in 1-2 clicks. But it’s a minor issue and something that will probably be fixed in the future.
Monday.com does almost everything right. It has a strong project management suite, advanced customization, and some of the best integrations we’ve seen in project management software.
It is a bit hard to learn for non-techies. And it can be expensive for large teams. But in our opinion, these are minor inconveniences. Monday’s so good, they’re small hurdles to overcome.
You can see for yourself, Monday’s free to try:
very helpful and organizes everything, easy to use
have a lot of features and its confusing at some point
keeps everything organized
Monday.com has given us visibility throughout our shop on the status of orders... Given the amount of growth weve seen im not sure how we would have managed without the organization and process this cloud based software has given us.
Given the fact that monday.com is allways expanding its features and capabilities , which is exiting as it gives you more posibilities , this also creates alot of unexpected changes and can from time to time create a lot of work to find ways to fix or update our processes since we depend alot on the export spreadsheets from monday.com
Monday.com has helped us with consolidateing alot of our programs / software that we previously used to one cloud based software. It has given us the visibility on the floor at each work station to see what jobs need to be done next.. This has also allowed us to schedule and plan ahead... Monday.com also helps us track how long each process takes with its time tracking feature.
Monday.com excels with its easy-to-use interface, adaptable workflows, live collaboration features, broad integration possibilities, and strong project tracking functionalities, making it a dynamic and versatile project management solution.
I can't think of any at the moment. Monday.com has been user-friendly and keeps me up with my tasks and deadline.
Monday.com helps me by making teamwork and project management easier, so we can get things done more smoothly.
Being able to document assignments and list the work tasks associated with those assignments makes keeping track of my deliverables less confusing and minimizes depending on my memory. I am also able to update progress and attach documents for ease of reference. I can also move assignments from one board or group to another with ease as needed. I have also discovered that I can tag people in Monday to review and give feedback on items and Monday will send them a notification to their email box. Simply amazing.
I can't thing of anything i dislike at this time.
Organization of assigned tasks. Keeps me on track with what i am supposed to be doing and within the timelines. Makes me more productive and organized.
The various types of functions allow us to do a lot of our internal coordination through Monday, meaning it's all in one place. We use Monday daily. Cross board linkages, email notification, and comment features have been critical for us.
Some of the features available, that the staff are used to, are not available when sharing boards publically. While I understand the reasoning, it is challenging explaining these nuances to staff.
Keeping a globally dispersed team connected and coordinated.
its user friendly interface and features are great for managing online projects
There is nothing I dislike about monday.com
it makes things more efficient as everyone in team can see status of various tasks and communication is centralized in one platform and doesnt get lost in emails.
La manera de organizar las tareas por varios miebros del equipo y poder mantener un croograma de lass mismas
en ciertas ocaciones cuando se esta en tableros muy grandes con mucha gente involuvcrada como es el caso de la organización a la que pertenezco se vuelve un poco dificil ubiccar los tableros espesificos
Hasta ahora no encuentro algun problema en monday.com
pesquisar. Atraves do numero consultado, vejo todo os historico. Dasbord, indicadores...
ainda não consegui automatiza-lo com outro sistema
Otiminou o retrabalho, em um único relatorio, consigo ter a informação do atual e o futuro.
It keeps me organized with my personal tasks, but it also helps my organization collaborate and communicate effectively with each other on shared tasks/projects.
There could be more tutorials on how to use all the features/integrations, but it's pretty user friendly once you get the hang of it all.
It allows me to communicate across our organization in an efficient, timely manner.
I like that Monday.com can be built how you want it - there are so many different ways to engage with monday.com, anything you need, you can build it. Great for task management, team collaboration, and CRM.
Since monday.com has so many options, if you let someone get TOO creative with it, it may start turning into something that's difficult to navigate. Luckily, monday.com has a 'search everything' function, so if whoever is building it has foresight and an established naming system, then it's near perfection. There are some automations I would like to see. Also,there are some automations and some email functions that could be changed for greater ease of use on the platform.
We use monday.com primarily as a CRM + Task and Project Management system. It is great for keeping our contacts and associated tasks all in one place.
It helps us stay organized and efficient
I dont have anything negative to say yet about monday.com
easily able to assign and follow updates on tasks to company and employees
I love how easy it is to use. We use this for just about everything!
Sometimes it's glitchy and things will go missing without our knowledge.
We use this for multiple projects, reporting, staffing and keeping the most important information.
Very user friendly UI, clean and simple layout and easy to track daily tasks.
Nothing to be honest, cause it's and amazing system to work with.
Before Monday.com I did not have a ticket system in place and it was hard to keep track of my daily task. Now it makes tracking my daily tasks a breeze and everything can stay clean and organized.
It's incredibly user friendly and intuitive to use! The boards have all the right features and I'm constantly learning new ways to make the most of these!
I sometimes wish there was more flexibility in the note taking (monday doc) function, but this is a small gripe.
Monday allows me ti keep track not only of my own deadlines, time constraints and workload, but I can check on what my team mates are doing so we can always align! Sharing what and when we are doing things is what we primarily use monday for and it makes life much, much easier.
The project timelines helps me keet track of all my projects and I don't miss out on any deadlines.
The TO- DO on my dashboard seems like a duplication in my own opinion.
Monday.com solves my entire project management needs. Another team member can complete an ongoing project just by looking on Monday.com to see the progress achieved by another team member.
You have centralized all project-related information (costs/margin) on a single platform.
so far we have no complaints about Monday
Concentrates all project information on a single, easy-to-manage platform
It has helped our team improve communication and collaboration across the IA division. It has enhanced our productivity, helped us stay up-to-date on projects, and helped us accurately track the progress and amount of work we have accomplished.
It has helped us stay up-to-date on projects. The only downside is getting everyone to use the platform consistently. That is a people problem and not a platform problem.
Monday has added many new tools and apps that have made the platform more user-friendly.
MONDAY.com has been a game-changer for our team collaboration. It's easy to use and helps with efficient task management, deadlines, team assignments, and collaboration in real-time. The automations we can set up help our team run efficiently!
I would love to be able to hire a MONDAY.com coach and expert to jump on real-time and help set boards up!
Monday makes project management simple by assigning task managers, tracking deadlines, and adding notes on projects.
Ease of customisation. Simple interface.
Nothing its very user friendly and intuitive
Holding reports and sending renewal reminders
Como ele me possibilita organizar melhor, a ajuda com projetos, os formulários e a facilidade de mexer.
as automações são mpouco dificeis de fazer, e há algumas coisas que não sao possiveis.
Os probemas de organizar e ajudar a fazer kanban