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Gusto
Effortless Payroll & Benefits
4.6
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Gusto Reviews & Product Details

Gusto Overview
What is Gusto?

One of the most preferred payroll platforms on the web today, Gusto is a great tool for all-around HR management that can handle everything from automatic year-end tax form filing to new-hire form filing, and managing employee benefits. It easily integrates with numerous accounting and business tools, as well as collaboration platforms such as Asana and Autobooks. The platform is well known for its exceptional customer support and delivers great insights and reporting.

Company Gusto
Year founded 2011
Company size 501-1000 employees
Headquarters San Francisco, California, United States
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Ask Questions about Gusto
What Gusto is best for?
How does Gusto compare to Sage Business Cloud Accounting?
What are the pros and cons of Gusto?
Gusto Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Training Documentation
Languages English
Gusto Features
Automated Payroll Processing
Automatic Updates
Benefits Management
Compliance management
Customizable Pay Stubs
Data Security
Deduction Management
Direct Deposit
Employee Database
Employee Self-Service Portal
Expense Management
Garnishment Management
Integration with Accounting Software
International Payroll
Labor Cost Reporting
Mobile Access
Multi-State Payroll
Multiple Pay Rates
Off-Cycle Payroll
Onboarding
Overtime Calculation
PTO and Leave Tracking
Payroll Deductions
Payroll Reporting
Salary Planning
Tax Filing
Third-party Integrations
Time and Attendance Tracking
Wage Garnishment
Year-End Tax Forms
Gusto Media
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Gusto Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 06, 2025
Gusto Logo
1,876 Gusto Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Oct 26, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"easy to use"
What do you like best about Gusto?

easy to use, easy to download and get the information that I need

What do you dislike about Gusto?

nothing i can think of for now but i never asked for customer support

What problems is Gusto solving and how is that benefiting you?

easy to get w2 and clear

Small Business (50 or fewer emp.)
Oct 26, 2023
 Source
Overall Rating:
5.0
CG
Carlos G.
Founder
Share
"Easy payroll service - set it and forget it"
What do you like best about Gusto?

The easy to use client interface. You guys make it easy to update employee information and submit hours/bonus/commissions and track PTO

What do you dislike about Gusto?

There is nothing to dislike about Gusto, its easy to use and very affordable.

What problems is Gusto solving and how is that benefiting you?

As a small business owner we wear many hats, Gusto lets you address one of the many time commitments we have and lets you process payroll quick and easy and move on with the rest of your busy day.

Small Business (50 or fewer emp.)
Oct 26, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect for small businesses!"
What do you like best about Gusto?

Everything is structured and organized. I've never had trouble finding what I need.

What do you dislike about Gusto?

I have yet to run into a situation where I dislike anything with Gusto so far.

What problems is Gusto solving and how is that benefiting you?

None.

Small Business (50 or fewer emp.)
Oct 26, 2023
 Source
Overall Rating:
5.0
SD
Shelley D.
Founder
Share
"Gusto is the easiest solution for payroll!"
What do you like best about Gusto?

Gusto makes running payroll quick & easy

What do you dislike about Gusto?

It can be confusing to download payroll reports

What problems is Gusto solving and how is that benefiting you?

I no longer have to run payroll manualls, which saves time and makes my business easier to run for both myself and my accountant.

Small Business (50 or fewer emp.)
Oct 26, 2023
 Source
Overall Rating:
5.0
SD
Stephanie D.
Founder
Share
"Great Customer Service!"
What do you like best about Gusto?

I love the friendly and professional Customer Service Reps.

What do you dislike about Gusto?

I like everything I've experienced this far.

What problems is Gusto solving and how is that benefiting you?

Gusto has made the onboarding and benefits processes easier.

Small Business (50 or fewer emp.)
Oct 26, 2023
 Source
Overall Rating:
5.0
AL
Alex L.
Founder
Share
"Ease of Use"
What do you like best about Gusto?

Payroll Software and Bank account to make a deposit into a savings account that actually is accruing interest.

What do you dislike about Gusto?

Logins are sometimes tedious but keeping the account secure.

What problems is Gusto solving and how is that benefiting you?

Payroll access as an employee. Time off in an account that I can access. Missing pay stubs no more with having an account in place.

Small Business (50 or fewer emp.)
Oct 26, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Gusto makes it easy for accountants and bookkeepers to use!"
What do you like best about Gusto?

Gusto makes it easy to set up new clients in Gusto for accountants and bookkeepers. Also, the options available to employees, between splitting paychecks, the debit card, and other great offerings make the employees feel like more than just a number, but they are valued and appreciated!

What do you dislike about Gusto?

There are no downsides to using Gusto! Everything is easy.

What problems is Gusto solving and how is that benefiting you?

Makes payroll easy to run!

Small Business (50 or fewer emp.)
Oct 26, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simplifies the payroll process"
What do you like best about Gusto?

Gusto is an intuitive, easy to use platform. Processing our business payroll is completed in minutes using Gusto. The reporting tools are also intuitive and provide the necessary insights.

What do you dislike about Gusto?

I have yet to identify a downside to using Gusto.

What problems is Gusto solving and how is that benefiting you?

We have a very small administrative staff. Gusto permits accurate and timely payroll processing with minimal staff time.

Small Business (50 or fewer emp.)
Oct 26, 2023
 Source
Overall Rating:
5.0
Laura N. avatar
Laura N.
Executive Director
Share
"Gusto is a great, affordable payroll solution"
What do you like best about Gusto?

Gusto takes care of all the payroll reporting and payments. It's an easy-to-use interface. And the custormer service is top-notch.

What do you dislike about Gusto?

I never could get the automated connection to background checks to work for our organization, which has some special requirements (but not that atypical.)

What problems is Gusto solving and how is that benefiting you?

Everything is in one place. And of course, our payroll is simplified.

Small Business (50 or fewer emp.)
Oct 26, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Gusto provides an easy to navigate platform and quick, friendly customer service"
What do you like best about Gusto?

Navigating business related platforms quickly and efficiently is essential when you have to jump between responsibilities. Gusto is has very clear organization, making it easy to find whatever is needed. Whenever I have a question or need clarification when learning something, their team is quick with a friendly response. As someone who acts as an employer but is, at the end of the day, an employee, I feel as though they care about both the employees' and employers' needs.

What do you dislike about Gusto?

I personally can find anything I dislike about Gusto.

What problems is Gusto solving and how is that benefiting you?

Gusto has been reaching out about offering more benefits to employees and how to make that happen for your small business. They have a range of options in terms of types of benefits and plans available, with a dedicated team reaching out to help employers make informed decisions.