Remote.com Reviews & Product Details

How fast and effortless was the onboarding process and how helpful were the agent

Not having enough information about certain topics at hand never the less this can be quickly addressed by the agent

Remote is helping me to work in my dreamed job despite the company not having anyone else in my country

Remote works flawlessly the possibility to receive an amount directly into our local bank account without involving any service like stripe etc is something nowhere to be found.

UI for mobile need optimization. I can share screenshots of the UI being broken on mobile. Its was better than it used to be 2 years back in 2020 but still needs lot more polishing to be able to lure customers to use it on mobile. Me personally never open it on mobile.

There are a lot of issues Remote is solving. 1. Invoice generation and sending with a single click. 2. Payout tracking 3. Inbuilt tracking of 3rd party payout if added like Stripe. 4. Keeping track of all previous records and invoices. 5. Proof of work while applying for other jon

The people in Remote really cared about my particular case and were supportive all the time; they looked into my case and found a solution that was not in the original case.

Sometimes the communication took too long and was slow, but the CRM they used helped us to keep track of my progress among different service agents of Remote and other agencies they work with.

They help you to work for companies that do not actively have subsidiaries in a particular country and even help you with the visa process and other minor problems that the person might find when moving countries.

I love the clean user experience. The love the ability of being hired by a US company in Canada easily. The customer support was really fast in helping understand the legal matters.

Not that I dislike but would have loved to get more clarity on some legal matters. I was concerned if I was doing the wrong thing. Also, didn't wanna hire an expensive lawyer for a question.

Being able to easily work for a US company and getting excellent customer support from a dedicated team. They have a great system with payslips and requesting time off which syncs with my company's backend.

The Remote teams are very cooperative, and services and support are very nice. Payment and all legal activities are very easy and well-handled.

I am fully happy with the Remote support and service, don't have anything which I dislike.

I had an issue with EPF, and name correction, it was handled very nicely. A couple of more issue which was resolved quickly and clearly like, Mediclaim and tax declaration, etc.

Fairly easy to get started. Some problems setting up payment methods but they were resolved quickly. Now it just works. It is very easy to manage as the employer, and employees seem to get everything they need in most cases directly from the Remote interface.

There were a few steps that required contact with Remote support. Would have been nice if they were in the application and didn't take so much back and forth. But those were one-time steps.

Employing international employees. Makes it easy.

Customer service is fantastic. Any additional legal or regulatory questions are always answered quickly. The process for onboarding employees is quick, and I have also found that Remote of the best-priced options for employers of record on the market.

It would be great if Remote could supply us with the employees 'estimated costs' living in the country in question so that we can have a broad overview of how much they should be paid.

We are finally able to hire wherever we would like, with ease. We have also started using the platform to pay contractors, which so far has been a quick and easy process.

Ease of use and setup for a biggner user as well as someone who has experience

Non compatible with my home country of Bosnia and Herzegovina

Ease of routing my international payments

I find this service extremely helpful when scaling teams internationally, onboarding process is very transparent for both, employees and employers. The Remote.com team is very helpful and responsive, I rarely give a rate of 10 to any app but here it is well deserved

It's a bit expensive, but still deliver great value and it is worth it's money

Scaling business internationally Helps to manage country-specific labour law regulations Support with the total cost of employment calculation Handles documents connected with employment

The way they manage our payroll! The best!

None! So far I am happy how the company is helping us.

The management of our payroll outside US.

Amazing customer service, fast responses and very kind. Good user experience on remote.com, easy to navigate

I think they don't speak spanish (local language), all comunications are done in english.

Understanding my payslip, solving questions about employee's benefits (example: vacation days, health insurance, etc).

I like best that I don't have to take care of legal matters

I want a confirmation that someone is working on my tickets if the task will take more time.

It takes care of some logistic processes

Remote.com allows companies to hire people from many countries without worrying about the specifics of each place. Their hiring process is easy to follow, and the product/support people are kind. They helped me a lot while onboarding my new company.

When I was onboarding the company, I never received a call from remote.com to help me get onboard. However, I should say that I received a lot of emails and stuff to read that was equally helpful. That being said, a call would have been nice.

As an employee is really beneficial, it allows us to work for foreign companies as an actual employees instead of having to do annoying stuff like being a contractor.

Getting all the information needed to work remotely has been extremely easy. Several times I needed some help understanding Italian bureaucracy, and they helped me extremely fast.

Sometimes it can become difficult to get direct and specific information for your country, but the guys from customer support are highly supportive, and the waiting time is short.

It is helping me working remotely in Italy for a company from the Netherlands, managing all the bureaucratic aspects of the job, such as payslip, sick leaves, holidays and so on.

Support, notifications, manage of true government information, platform available 24 hours. Platform is the best thing, easy to understand with all my personal information.

The period of time that I have to wait to receive a solution, I think the main problem is the difference of zone time, try to have a person to answer emails in the night.

I missing a file when I was uploading my personal documents and they sent me an email, reminding me to upload this missing file, and it helps me to upload all my personal documents

Remote team always answer our questions in time and help us on solving any problems while on boarding the employee.

No, there is nothing I dislike. I like the service.

Remote helped to on board an employee in US where we do not have any entity.

24/7 Support, clear terms and conditions

Indian payroll less support that could be improved

Remote is solving the way of working for any company that you like irespective of its country site

Easy contract, easy access to information, good support

No mobile app, I know that it's a work in progress, but it would be nice to have one to access all your info

Remote contracts, if facilitates the hiring and getting hired process. No papers, no headaches on the taxes, remote covers everything

Remote is a very professional company. The staff reply promptly and get things done swiftly.

I am relatively new to this company, so i cannot have much negative to note. Till now, it was a very positive and good experience.

I had a problem with my payslip address which was updated promptly and smoothly. I liked that the staff did not let the issue go dormant and kept chasing, ensuring that all was fixed well from their end.

Support has always been very helpful and I haven't had any problems during my 9 months of use. I'd say it was all pretty easy and user-friendly to use.

I think the only thing that could be considered a cons would be the fees, but it's not something that affects me directly so apart from that, no other problems

The possibility of working for a foreign company in the Brazilian work regime and with the security that it contains is very reassuring. Considering that this was my first international experience, I think Remote was a great ally