Oyster HR Reviews & Product Details

The Oyster team was very supportive and provided guidance when we were about to hire new team members in Europe. They were very responsive to my emails and polite with my team and our candidates. I also like that the platform interface is user-friendly.

My experience with Oyster has been pretty positive. Maybe something I would like to recommend to the Oyster team is to ensure that the notes saved in every new hire form are included as an attachment in the new hire's documentation. I mention this because I added some notes to the "comments" section, and when I was trying to find those notes in the new hire's profile, they were gone.

Oyster is helping us by hiring new team members in Europe since we don't have an established entity there yet. We have been able to expand our operations/business impact when having new talent in new territories.

Efficiency and customer support are always happy to help you

Honestly nothing went wrong with my experience

At the moment none, but already helped with some payment issues

The most helpful side of Oyster is that my company doesn't have an office in my home country, but Oyster makes it work like it does. Verey smooth processes, organized and on time.

I can't really think of any at the moment. Things are working great for me.

Oyster makes it possible to hire people outside my country and still secure the same working conditions in terms of salary, benefits, pension, health insurance etc. Employees seem to appreciate this kind of relationship very much as the process makes things much more simpler for them and they are not freelancers or consultants, they are treated as full-time employees with full benefits.

I appreciate their services and prompt responsiveness when addressing inquiries. The individuals involved have displayed exceptional kindness and helpfulness.

On certain occasions, a more extensive period of time might be required to obtain assistance concerning the legislation of the Country.

Everything related to payroll and Country legislation

Pretty great thing about Oyster is ease of finding all the documents at one place. But 1 feature which stood apart was an option to request letters needed for generic processes like applying for a credit card or for visa application. I find the tool very easy to use and simple to understand.

That the payslips are not put in a separate section or if they were I was unable to find that. The tool is amazing it's just I feel that it can be better at organising sections.

Oyster is solving the problem to hire people in different countries. Through Oyster we were able to hire throughout the globe which helped a lot. It has helped financially and technically as well.

Having the ability to work legally was very important & Oyster's local partner Interloop was also well represented. The user interface worked well which helped with organization.

The monthly fee is a bit pricey. If the price was a little more competitive, it would be less of a drain on company funds.

Allowed my company who is based in the UK to legally hire me.

Oyster's account managers are knowledgeable and provid timely and relevant feedback. Their interface is user friendly.

I would appreciate a mobile App for OysterHR otherwise their web interface works just fine.

Oyster facilities remote employment, which has enabled me to work for an international organization and receive benefits tailored for my jurisdiction.

This is my first contract engaged with Oyster and I must say that everything went so smooth during the onboarding process. The help desk is always reactiv and the Oyster team is really here to make your life easier. I got no issue so far within this first year and I can only recommand this plateform.

Well, since I got no issue with Oyster I can't really say that I did not like something. As an improvement vision, I would like to see a business company credit card to allow employees to benefit from these advantages when the job position allows it of course.

Oyster allows me to be able to work from my country of residence without having to worry about the requirements of the HR system that the company I work for is requesting. I keep the local environment and laws for the contract.

Smooth onboarding and user friendly procedure. Very much helpful in quick communication to any query raised by employee .Overall highly recommend oyster services

Very happy with the oyster services so nothing to dislike about the oyster

Oyster allows to upload all document on platform and make it easy for company and employee for any query resolution if required . In addition it provides data protection

Oyster has consistently demonstrated exceptional responsiveness, problem-solving skills, and efficiency in handling bureaucratic issues. Their dedication to employee support and well-being shines through in every interaction. Oyster team's proactive approach to addressing bureaucratic challenges is worth applauding. They stay updated with changes in regulations and compliance requirements. This attention to detail and thoroughness instills confidence in the company's operations and provides employees with peace of mind, knowing that their payroll and other administrative matters are handled with utmost professionalism.

I am completely satisfied with my experience with Oyster. I just have one improvement suggestion: Streamlined Onboarding Process. Continuously review and streamline the onboarding process to reduce any potential bottlenecks and enhance the experience for new hires. A seamless onboarding process sets the right tone for an employee's journey with the company.

I am Brazilian and live in São Paulo, Brazil. I work for a company in the USA located in California. Oyster helped my company to hire me locally, following the labor laws of my country.

As we have worked with other EOR partners, I can say that Oyster is providing the best quality services and taking care of its customers. I really appreciate the dedicated representatives at Oyster who are always there to support and solve all kinds of topics regarding our foreign employees. Another great thing in cooperation is that there is a constant development of the platform and available information.

Overall I'm very happy with the cooperation, just sometimes it's more difficult to work with entities, where Oyster has local partners and not their own legal entity.

As the local market is very small, we have a chance to hire anywhere in the world and get the best talent joining our company via Oyster, and that boosts the company's development, as we have access to a wide pool of specialists.

It is easy to create my invoices and whenever I have an issue with them it is simple to get it resolved.

Nothing that I can think of at the present moment.

Oyster helps me received my monthly payments without issues.

It is user-friendly because it is easier to navigate and simplifies Global Hiring. Companies can find and employ talented individuals from around the world without having to navigate the intricacies of international employment laws and regulations themselves.

sometimes payments are taking long to reach our bank accounts. These issues may disrupt workflows, cause delays, or temporarily impact the user experience. We would like payments to be quick as possible.

Overall, Oyster's solutions aim to facilitate global hiring, streamline remote work operations, and ensure compliance, benefiting companies by expanding their talent pool and individuals by providing flexible employment opportunities.

They are very client-focused, and that's noticeable in all communications, either with our assigned CSMs or with each one of the HSMs assigned to our new hires. They have always provided an incredible level of support.

There's nothing specific that I dislike about Oyster. So far, they have proven to be a valuable partner for our company and we continue to using them for future onboardings.

We use Oyster as vendor for our distributed employees around the world, and also for contractor management. They are helping us employ in all targeted locations and setups, providing fast and valuable answers to all our questions and providing our employees with excellent level of support.

Oyster's customer support and account managers are just lit. There direct and honest approach and quick TurnAround Time is great. All the team folks are well informed of the product and it's offering

I wish Oyster could support the Onsite employees and not just remote employees. This would be a game changer for any firm.

It's a literal one-stop solution for all the global employment needs. The pain of manual work is taken care by the system and the product. The folks at oyster have just a bright smile on the face whenever we're meeting them

Oyster allows us to hire in any country, helping us have a more distributed and diverse workforce to support customers in a variety of time zones and languages.

Navigating Oyster as an admin takes some getting used to.

From our second hire we were a globally distributed team. Oyster allows us to manage employees and contractors anywhere without stress. This means we can hire where the talent is instead of where our HR/employment knowledge is.

the professionalism of the team and their very fast customer assistance. The website platform is very simple and easy to navigate

nothing in particular, perhaps the fact that there is no mobile app

they handled all the bureaucratic part behind my employment contract

Oyster is a fantastic platform for companies looking to employ talent in countries where they do not have a legal entity. The platform is straightforward to use and navigate, making it an excellent option for those unfamiliar with foreign employment laws and regulations. Additionally, Oyster's client support team is incredibly responsive and supportive, providing users with reassurance and confidence throughout employment.

While Oyster's ticketing system works well for communication with the support team, the lack of phone support can be a drawback for some users. The back and forth via the ticketing system can become lengthy when attempting to clarify information or resolve issues. A more direct and immediate mode of communication would be preferable in certain situations.

An efficient and user-friendly employer of record platform for international hiring needs, including legal information.

The service at Oyster is top notch. I have monthly check in meetings with my account managers (I could have them more or less frequently if I would like), where we discuss any open issues or questions I have and any new developments with Oyster. Each time I have had to reach out to support, I have had a good experience with quick replies and thorough responses that I can trust. I have used another EOR service in the past and I can say Oyster's service is 100x better and more reliable. Additionally, the platform itself is really easy to use with intuitive features.

Oyster is still rolling out some key features to make things more automated and easier to use, but in the few months that I have been with Oyster, many of the things I have wanted have either been rolled out or added to the roadmap. The platform is still very user friendly and I think it will just continue to get better as they make enhancements.

We used a different EOR service in the past and were very frustrated with the service we were getting. Oyster provides us with the information that we need to properly manage and pay our team members in countries we don't have entities in.

I only use contractors and Oyster provides an easy way for me to pay contractors both in country and around the world. I've used contractors from the USA, Canada, and Columbia, and it works for everyone. They manage the payments and create the tax forms necessary for year-end. The price for contractors is reasonable. Oyster is a good choice for a small business leveraging contractors.

It's a bit difficult to reach someone for support by phone, and my contractors would prefer to receive pay quicker (takes about two weeks from invoice approval to their receipt of payment.

Oyster takes care of payments and contractor setup (in and out of country) so I don't have to worry about any related regulations, and minimizes my responsibilities for tax and other compliance issues. My business benefits by being able to obtain the best help possible at competitive rates, reduces my risk, and allows me to focus on my business more.