Oyster HR Reviews: 4.4/5 — Solid Choice

I like how Oyster allows us to hire and set up remote contractors in many countries along with support from all aspects of the employee life cycle.

It would be nice if we had a dedicated account manager to sync with on a monthly basis.

It is allowing us to remain compliant and hire employees globally.

Ease of use on both the employer and employee side, along with a strong reputation and a clear focus on compliance.

It's administratively a bit heavy, but that is the cost of extending your workforce in a compliant fashion.

Allowing us to engage a global workforce, without taking on all of the administrative and operational complexity of expanding our own business operations to every country where we find talented colleagues.

Easy to set up and run - auto pay set up

Did not get the free fees as a philanthropy

International payments for contractors

That they were able to offer HR services to companies without a legal entity in my geography.

Not 100% sure there is someone in my timezone to answer questions I have.

My employer doesnt have a legal entity in the country that I am employed, so Oyster has provided the HR services required from my employer in order to hire and retain me.

Oyster has been super helpful in allowing my startup to scale up our team quickly and effectively. Oysters turnkey hiring solutions makes it really easy for us to identify and retain top talent globally. Oysters responsiveness and willingness to give us dedicated help whenever we need it has also made things so much easier as a founder running a startup. Additionally the interface and dashboard makes it really easy to have a comprehensive outlook on the state of our international hiring and any outstanding items.

In the beginning it took me some time to understand why all the information in the checklist was required but the guides broke it down for me..

Oyster allows to pay my global contractors.

Whenever I need to communicate with them, it's fairly easy and my issues get resolved fast. They use local experts for support so I get answers that are actually correct. I have experience with other competitors where the knowledge of the support was quite poor and the resolution times were often in days.

Some functionality for employees is not very well developed yet, such as uploading updated tax documents. The support has to handle these requests manually.

I can work fully remotely with a company that does not have an office in the country where I live, but it's fully legal and I get the support I need.

Compared to their major competitor, their response time for support is very quick. Also, once you ask for support, you can continue communicating with the person assigned to your case, which works great with follow up questions related to the matter in question

I would like it if they would have different standard policies per country for for example, drug free workplace, etc, which would make it easier to comply with customers in the US. Also, you used to be able to TALK to a person when in need of support. I liked that about Oyster. That was changed, however the support works pretty fast.

Definitely provides a lot of accurate information on country specific hiring. This is extremely helpful when you are in a different country and want to stay compliant. The benefits for our company are saving time looking for all of this, being compliant and getting questions answered quickly.

Oyster has proven to be an invaluable asset for us by streamlining our processes with its user-friendly interface and comprehensive features. The platform's efficient tools have significantly reduced the time spent on new employee integration, while its robust performance management and analytics capabilities have empowered us to make data-driven decisions. Oyster's seamless integration with other HR tools and its commitment to staying up-to-date with compliance requirements make it a top choice for any organization seeking a reliable and modern HR solution.

A lot of local features are missing. Being local holidays being automatically added or local benefits such as pension and benefits not in the program from some of the countries where we needed it, which meant that it was up to the employee themselves to figure out how to save money from their salary to their pension plan which can be borderline impossible. I wish there was a roadmap for these features to really make it easy for employees to stick with companies that use Oyster.

I find Oyster's limitations particularly frustrating due to its lack of a global calendar feature, making it challenging to efficiently track and manage employee vacations across different countries. The absence of this crucial functionality hampers our ability to coordinate and plan effectively, leading to potential scheduling conflicts and increased administrative workload. A global calendar would greatly enhance the software's usability, ensuring a more seamless and globally inclusive management experience.

responsive, easy to integrate, possibility to be flexible

timelines, some of my questions have been unanswered

i have moved countries and was able to continue working for my company

I must commend Oyster's exceptional customer support team for their prompt and knowledgeable assistance, consistently ensuring our inquiries are resolved with professionalism and care.

Local market salary insights would be really helpful not only for hiring but for salary reviews as well.

Being a trusted partner in employment field in the new markets