Oyster HR Reviews & Product Details

The transparency about their process and easily accessible detailed help docs.

I would like it if delivery of service was a bit faster. On the people side of things, somethings things are urgent.

Helping us hire talent in countries where we don't have an enitity.

Oyster allows us to hire in any country, helping us have a more distributed and diverse workforce to support customers in a variety of time zones and languages.

Navigating Oyster as an admin takes some getting used to.

From our second hire we were a globally distributed team. Oyster allows us to manage employees and contractors anywhere without stress. This means we can hire where the talent is instead of where our HR/employment knowledge is.

the professionalism of the team and their very fast customer assistance. The website platform is very simple and easy to navigate

nothing in particular, perhaps the fact that there is no mobile app

they handled all the bureaucratic part behind my employment contract

Oyster is quite the companion, timely and exact. Core to its values and exact to it's processes. Immediate feedback and a mind blowing experience for remote usage!

Delay in local currency payment is a little alarming though n

Delayed payments and Immediately efficient feedback as well as a Personalised inquiry and smooth interaction

Oyster is a fantastic platform for companies looking to employ talent in countries where they do not have a legal entity. The platform is straightforward to use and navigate, making it an excellent option for those unfamiliar with foreign employment laws and regulations. Additionally, Oyster's client support team is incredibly responsive and supportive, providing users with reassurance and confidence throughout employment.

While Oyster's ticketing system works well for communication with the support team, the lack of phone support can be a drawback for some users. The back and forth via the ticketing system can become lengthy when attempting to clarify information or resolve issues. A more direct and immediate mode of communication would be preferable in certain situations.

An efficient and user-friendly employer of record platform for international hiring needs, including legal information.

The service at Oyster is top notch. I have monthly check in meetings with my account managers (I could have them more or less frequently if I would like), where we discuss any open issues or questions I have and any new developments with Oyster. Each time I have had to reach out to support, I have had a good experience with quick replies and thorough responses that I can trust. I have used another EOR service in the past and I can say Oyster's service is 100x better and more reliable. Additionally, the platform itself is really easy to use with intuitive features.

Oyster is still rolling out some key features to make things more automated and easier to use, but in the few months that I have been with Oyster, many of the things I have wanted have either been rolled out or added to the roadmap. The platform is still very user friendly and I think it will just continue to get better as they make enhancements.

We used a different EOR service in the past and were very frustrated with the service we were getting. Oyster provides us with the information that we need to properly manage and pay our team members in countries we don't have entities in.

The incredible response time! I always have answers to my questions almost immediately!

Nothing that I can think of! The last PEO we switched over from was so dismal. I can't believe we wasted so much time before we got oyster!

Oyster is helping us onboard international employees in as little as 1.5 weeks! We were losing potential hires because our last PEO was taking so long!

I only use contractors and Oyster provides an easy way for me to pay contractors both in country and around the world. I've used contractors from the USA, Canada, and Columbia, and it works for everyone. They manage the payments and create the tax forms necessary for year-end. The price for contractors is reasonable. Oyster is a good choice for a small business leveraging contractors.

It's a bit difficult to reach someone for support by phone, and my contractors would prefer to receive pay quicker (takes about two weeks from invoice approval to their receipt of payment.

Oyster takes care of payments and contractor setup (in and out of country) so I don't have to worry about any related regulations, and minimizes my responsibilities for tax and other compliance issues. My business benefits by being able to obtain the best help possible at competitive rates, reduces my risk, and allows me to focus on my business more.

Oyster makes it incredibly easy to quickly hire remote talent for your team. The onboarding process is straight forward and fast, with a Oyster support member always there to assist.

What could be improved is for Oyster to provide us as an employer with a bit more information on the actual salary details of our team members. We would like to have a better insight in the social security contributions as well as taxes that our team members pay, as this helps to understand their actual net income and thus be in a better position to relate to them when negotiating salaries.

We are looking to extend our team with the best talent, regardless of their location. Thus, we need a way to be able to safely hire talent from other countries, which Oyster enables us to do.

Customer Service responds quickly and with helpful information.

I would appreciate a guide to come back to when having questions and/or to communicate in the local language, as legal or labor language in the local language is more precise, so I don't have to translate it.

It solves the scenario of working remotely for a company based in another country.