Remote.com Reviews: 4.6/5 — Highly Rated

One receives quick support with payroll matters, even on weekends and during puplic holiday. Approval of vacation and sick day leaves are streamlined and uncomplicated. There are plenty of automated requests to choose from, even one for working abroad (from the local Remote branch that your legally working for). There is a way to have expenses reimbursed but I haven't used it yet. In general, Remote is a very transparent "Man-in-the-Middle" that allows working with the actual employer seamlessly. There are no hidden cost other than the fee paid exclusively by the employer. The employee receives the gross salary negotiated with the employer, with the local tax rates of wherever the employee is working.

The service does not come cheap. As simple as it is to get started with a new employee, it might be more economical to at some point found a local company branch and employ people directly.

Employing personell abroad, handling the local taxation affairs and labour law.

That there is a consoldiated page for all info and HR related requests.

During onboarding, a few topics weren't made totally clear.

It enables myself to work remotely for a company, as well as hiring employees in varied locations going forward.

Their prompt responses to resolve issues and provide accurate guidance. They share valuable links as well

Sometimes, reviews take a bit longer than expected.

No job is unapproachable because of Remote. I can work from anywhere hassle free.

The first thing to note is that remote access can almost offer anything, and their fees are not that outrageous. EOR Partners, Clients, Payroll, Contracts, etc. The simplicity of the process is what I love about this site. In just one platform, you will receive an invite, go through the prompts, receive invoices, and send invoices from the moment you sign up. You can also track the progress of the funds and get help within the platform by following up. Being a remote employee, I would love the most the ability to get hired locally by international clients which remote offers too. All in all I am satisfied user.

As of the moment, I hope we can get more option to showcase our profile to clients but I believe that they will have that soon.

Contracts & Invoices

Their Support Centre is efficient regardless of the time of the day, and their employees' answers are always relevant

Nothing in particular, I'm pretty satisfied with Remote.com at the moment.

My account setup after moving back to my country of birth (Ireland > Italy)

The options and it interface is intuitive, creating invoices, uploading documents, the colors and text make it easy implement to use and perform all actions that are required at the moment, the customer support agents are nice and kind, provided aserive and quick answers.

So far, nothing to add up about this as it is so straight to the point on what I do in this platform.

I had a delay on my payment but that is not related to Remote, so far this platorm is effcient and quick.

Since the first day I've been fully supported with all things related to my onboarding. They have replied quickly to all my questions related to benefits and legal details.

Some legal details in Spain are a bit complex to clarify.

It's a great tool for me as an employee to check all things related to my contract.

Remote solves all your employment problems in a country where you do not have a legal entity. Their support is quick and to the point.

Few changes to the terms and conditions which were a bit tough to understand to a non-legal person

Employing people in a country where we as the client do not have a legal entity

The ease of use, we manage some of our remote based employees with Remote and it makes the employment easy as we do not need to worry about managing legal maters.

There isn't anything that comes to mind.

We have an employee employed by Remote. Remote handles all the elgal maters as well as employee benefits, insurance and tax forms while we only pay the invoices from Remote.

Remote was not ultimately the service that our company needed, but tech support was quick to respond to both questions and the request to delete our account.

I didn't run into any issues with the service; it just didn't turn out to be what we needed.

In the event we need contractor management or EOR services, I believe Remote would do the job well.

Costumer support was good and very clear, documentation was abundant for all matters of edge cases and reviews were pretty ease to find.

Some features were not very clear from the get go/outside and even after being enrolled there was some room for doubt.

My employer wanted to establish a work contract with me but we are in different countries.

I'm using Remote as an employee and what I can say is, their assistance is super fast and accurate. You have the availability of assistance through chat or email. In my case, I've always resolved my needs directly via chat. During the last 12 months, I've opened several tickets to ask how to manage various aspects of my work, related to time off or wage and they were always fast with accurate responses. The site Is build very well and they have also a nice mobile application.

I do not have any real dislike about Remote,

Remote allows my company to hire me in a foreign country and manage my contract with a local juristiction

I rencently began using Remote services as an employee and I would say that the onboarding process was really smooth and straightforward, I did have some questions about my benefits and even tough that is xmas season the Remote team clarified all my questions. I will need more time to make a proper evaluation but until now I'm pretty happy with the service

None for now as I stated I'm just beginning to use the solution

Recently I was hired as a contractor for other company due to they didn't have a legal entity in my country. One of the reasons I decided to change jobs was not being able to provide me with an EOR solution. Now with Remote that situation was solved

I like the customer support and ease of use.

The benefit part does not appear on my profile.

The company I work for is outside the country and Remote makes the call and my payroll.

The accessibility from anywhere fosters seamless invoice submission, ensuring efficient payment processing and the good thing also is it Enables checking billing information, making alterations, and reviewing payments remotely, preventing any operational downtime

It leaves accounts payable with uncertainty about invoice volume, urgency, and authenticity, elevating the risk of fraud also the downside is that it Exposes vulnerabilities in manual invoice processing, causing delays as invoices accumulate in closed premises, untouched. Remote might lack certain customization options, restricting tailored features based on specific needs The platform might pose a learning curve for newcomers or those unfamiliar with similar software Although it offers integration, complexities might arise during integration with certain systems, affecting efficiency

I'm experiencing challenges determining specific and consistent payment dates. However, Remote work addresses payment reliability through these measures, emphasizing transparent communication, technological support, and fair compensation practices.

They answer immediately. When I could not find a way to talk to a representative, I sent an email and I got answers rrally quick.

I would find useful a faster way to chat with a human representantive.

My pay rise and the right date it gets into my bank account.

I like how easy it is to use there web application. Its simple and elegant. Also, there customer support team is the best.

There are technical bugs on the platform. I found it hard to add a withdrawal method as the feature of not working correctly.

Remote has made it super easy to unboard employees and pay them globally

Good customer support Easy interface Good perks

Parent's insurances should also be provided in India (even on optional payment basis is also okay)

Working remotely for a US based company. Getting most of the benefits of an employee being part of remote's payroll.

I like how everything is in one place, I can see the billing, time off requests, I can also find the public hoidays for each country. My questions are answered.

Sometime it takes a while to get an answer that I need.

It keeps us from opening companies in each country. Which would be costly and time cosuming

The fact that they are truly global and their HR services cover vast countries beats my imagination. Then their customer support is exceptional

None for now. I am comfortable with ease of use

They are solving the problem of bringing talent globally to employers across the world.

I recently started using Remote for HR and payroll services, and I’m thoroughly impressed. Their platform is user-friendly, streamlining processes with efficiency. The support team is responsive and knowledgeable, making the transition seamless. Remote has truly transformed our HR operations, and I highly recommend their services for any business looking for a reliable solution.

I would like to get a quicker response to some specific query's but eventually we get the answers

Remote ins helping the communication and efficiency between the employees and the employers applying the corresponding laws in the respective country's making easy to have an remote employee in a different country

Onboarding process was started early and was a delight as you get assigned a real person to assist you with it. So far queries and requests have been resolved in 24-48 hours as promised. There is a time difference between Remote support chat and myself, but chat usually picked up soon after posting it. OK, now with Remote for 6 great months and can say the response from Remote was always fast and usually issues were resolved in the online chat. Documentation is uploaded even before due day on their end. Was surprised to see the number of job positions opened with Remote.

I don't care much about bots in chats.. but like the option to convert bot chat to a service ticket

This type of contract allows me to work from anywhere - literally. As Remote has to comply with laws and regulations of the current country of residence, it was great to see how quick they have picked it up. I just had to open bank account and deliver few documents (pension and healthcare docs). The ease of the onboarding process continues and no issues escalated in the 6 months with Remote.

- Onboarding was very easy - Support is very helpful and quickly available, I never have to wait long for a reply - Overall the platform is very easy to use and inuative, the app is also very useful (especially for expenses)

Overall I don't have any major things, it's only sometimes a bit of a hassle to input your holidays/sick days in two system if your company also uses another HR system (in our case Bamboo)

Remote makes it easy for me to work in a country where my company doens't have an entity

How well I can manage everything related to my job in the platform (time off, payslips, benefits, etc). Easy to use and friendly UI. Customer support is really fantastic.

At the beginning I was just a little confused about the boundary between the responsibilities of Remote vs the ones where I actually work. However with the documentation + support I solved it.

It allowed me to work from home for a company from another country without any legal problems.

The UI is very intuitive, easy to use, the staff give ample guidance through the onboarding and the support reacts very quickly.

Nothing so far. I can definitely say they are a solid platform.

I am being employed by a foreign firm which doesn't have a legal entity in my country of residence.

Quick Support turn around. Users friendly UI.

none so far keep up the great work!!!!!!

The legality of having employee outside Australia. Payroll

ease of use, punctuality of payments, amazing UI and lightning fast Customer service. The onboarding phase has been exceptional compared to other vendors, it made a difference.

Nothing I dislike for now. Maybe PTO management could improve, I had some trouble in the past.

It allows my employer to employe me legally in another country. Revolutionary.

Easy to use and very intuitive. Easy to login and access your info

Have not encountered yet anythint negative

It helps me get paid due to working remotely

Remote completely fills a big need for us. We have had a better experience employing employees who are outside of the US with Remote than other services. Remote also has a really great support team that go above and beyond.

I think it is somewhat out of Remote's control, but onboarding a new employee into the system does take longer than it does for our US employees.

Remote let's us employee people who live outside of the US seamlessly

The platform is great, the customer support is fast and the documentation is easy to access, read and understand. There are plenty features in the platform, such as the number of vacation days remaining, and I usually use it quite frequently.

They could provide more information regarding visa application, for example, as it varies per country. This would make both employer and employee's life easier.

Hiring people in different markets, both in Europe and Africa.