Remote.com Reviews: 4.6/5 — Highly Rated

I work for an international company, and in the North American region we have less than 20 employees. This has made benefits difficult- I almost did not take the job because the benefits they had at the time were not great. Luckily, they partnered with Remote.com and were able to provide us robust benefits. Remote.com has been super easy to use as an employee, they are very responsive when we have questions, and the onboarding was easy to navigate despite the time crunch we had at the end of the year.

I only wish Remote.com integrated with our other HR software, since we need to double submit our time off requests.

Having competitive benefits as a small business.

I've been working with Remote for almost two years now and there is still not a bad word I can say about them. The experience is great, they are very helpful and communicative. Staff is competent and they provide detailed answers to any concern. I love using the website and mobile app, the UI is very easy and minimalistic while at the same time it provides access to everything I need. I use it on a daily basis.

Nothing comes to my mind, keep it that way Remote!

Recently I had a couple of questions regarding the benefit system in Poland, every question of my was answered in detail.

Remote.com allows someone from India where it's difficult to receive international payments to work in companies outside the country and get paid in foreign currency and directly get converted to local currency and get credited in my bank account.

Nothing to dislike. Other than a recent support ticket where I received very short answers.

Enabling to receive international payments fairly easily specially in country like India where it's really difficult to accept international payments

First, the UI/UX design of your platform stands out for its exceptional clarity and user-friendliness. Every feature is intuitively organized, ensuring a seamless and straightforward navigation experience. Second would be the performance of your customer support team which is equally commendable. Their patience, hard work, and caring attitude have made a lasting impression on me. They address concerns and issues with a remarkable level of integration, transparency, and speed, demonstrating a commitment to delivering top-notch service. This positive interaction has contributed to an overall positive experience which reinforces my confidence in Remote platform. I also like how the platform is updated of the tax amendments in different countries as well as holidays, I like that I don't have to search it anymore because I can just get the notifications from Remote.

I don't really have something to say about the area of could-have-been-improved, this is so easy to use and I like that there's a chatbot inside the app as well. But if looking for a constructive review, I would say I hope these good points will be maintained. Or if not, better. Thank you, Remote!

As an employee based in the Philippines working for a US company, I have found the entire experience remarkably convenient and user-friendly. Remote facilitating my employment made my hiring process much easier and efficient. I admire how organized this platform is especially in support of my contract arrangement, payroll processing, benefits administration through HMO, reimbursements, and timely pays which made my experience notably smooth.

flexibility to hire anyone from anywhere

I pretty much don't dislike anything about Remote.

Hiring people in countries we don't have a fysical office.

The payments are always on time. And support is fast via the remote portal.

Just the thing that there is no a direct phone number for my country in my language to discuss things related to my country.

Payment roll

Communication is simple, responses are quick, personell is super nice and kind. My Remote account pa is simple to use and I can see clearly all I need to know when it comes to my payroll.

Nothing so far to be honest. Customer Support has been just very helpful.

I was looking for my italian CU, I usually do my non work related things during the weekend. The CU doc was missng in my remote account, so I asked to support and they replied very quickly over the weekend!

It's very straight forward to work with the team. Fairly easy to obtain answers to questions, and they are easily able to handle payroll and taxation for employees almost anywhere worldwide.

I have found a couple conflicting answers to questions here and there, but eventually I get the answers I need. Just be patient with the customer support team!

Absolutely helped be able to hire a worker outside of the country of the business' operations.

Remote.com makes it easy to hire talent no matter where on the planet. The amount of local knowledge you need becomes very low while offering your employees a good experience that includes whatever they would expect at their location - such as health insurance, sick days and others.

Their support in general is fantastic. However, they can become a bit flakey when it gets down to very specific legal / payroll questions in individual locales. When questions get hyper-specific, it will take a good couple of days to get an answer. Also the performance of their local payroll staff seems a little inconsistent at times.

We are a fully-remote company and want to allow exceptional talent to work from wherever they want. It is important to us, as an employer, to make sure we treat employees fairly. This includes giving them safety around hiring and employment standards and avoiding sketchy makeshift contractual solutions that live in legal grey areas. Remote.com allows us to keep overhead costs down while being able to staff locally and giving them a good standard that works locally, giving them access to healthcare systems, pension systems and other benefits. For us, our hiring pool suddenly became the entire planet.

Easy to use and always available help desk

The reimbursement dates. The fact of waiting until the end of the next month.

Hiring from a different country, managing the payments and benefits.

I like the way Remote's way of Onboarding : Fast, systematic and well-organized. I find it faster than traditional way of Onboarding with too much paperwork not to mention the security of your private documents under their own website platform.

The downside I guess is that their is no physical interaction and camaraderie. I would like to think that this the downside working in a remote system.

Remote is helping us to land a job overseas that is cultured fit with Philippine Labor Law and Standard. I find it helpful since they offer services in a remote role. They help Filipinos to have a wide range of job roles overseas while working from home. I find Remote Support team convenient and accessible since most of them are available thru online most of the time.

Totally full service - great user interface powered by really competent legal structure and customer service. Lots of good workflows in place for routine issues (termintations, contract adjustments, time off tracking, etc.) as well as really responsive customer service when issues arise (change date last minute of a termintation, adding a dependent to insurance, etc -- actual examples of help request!). And every month all our employees get paid and there is very liyttle to do or worry about.

It doesnt integrate well with teh system I use to manage my US team (althoug in fairness, that system doesnt integrate well with Rempote, either - so it seems for now I still need two systems for EOR payroll and US entity payroll.

No legal entity in Europe, but lots of great talent.

The CS level of attention, very quick, very professional

Nothing to dislike yet! All good, still 1 monht using the platform

Bank account issues, nothing else so far

Remote has allowed me to onboard in a very smooth fashion. The process was clear, communication was top-notch, the interface is very intuitive and user-friendly, and last but not least, the customer support team is superb. Expense refunds and time-off requests are super easy to submit and follow-up on. The app makes it even more convenient as your receipts are directly scanned and you pretty much don't have to type in anything.

I haven't encountered any downsides with Remote as of today.

I am working for a foreign company. Thanks to remote, I can still work from France and benefit from the French legal framework, which is more advantageous in my opinion. All of the HR matters are settled directly within the platform and with the customer support team, and both are specialized in my current situation.

I've found Remote to be an incredibly straight forward process in being employed overseas. I recently moved to the UK from New Zealand and decided to keep working for the same company and Remote made this process so easy. Whenever I have any questions or queries regarding pay / holidays etc I get a response from someone from the team within about 5 minutes which is great!

Having a mobile app would be great! Rather than having to sign in on the browser every time it would make checking payslips etc easier :)

It's helped by allowing employees from all around the world to be working for us!

Easy to use, super fast and straight forward customer support.

I never had any issues using it - Can't think of anything I dislike.

It helped the company I worked for pay us with ease.

Remote.com has been an exceptional mediator company, facilitating seamless connections between remote workers and employers. Their platform's efficiency and support have made navigating remote work arrangements effortless and rewarding. I'm grateful for their dedication to fostering successful remote partnerships.

No experience yet any negative moments, not applicable.

Being mediator company between me as Hungarian employee and my foreign company.

Easy to use. It's not giving me a hard time.

None so far. I cannot thing of anything I dislike about Remote.

It solves the transfer of payment from my employer to me.

The platform is easy to use, and the people are very helpful and understand well the issues and concerns about working remotely for countries abroad. Remote smoothened my onboarding and administration process. Great features too!

Nothing I can tell actually, so far so good.

I was confused about the amount in my payroll, but the customer support explained well and solved my concerns.

That I have never had a problem with it, all the processes work just fine and for any doubt you have you can always chat with someone that will provide you the information.

Nothing so far, it's easy and functional.

I'm working for a company that doesn't have any branch on my country so Remote is doing this par

I'm a frequent user of Remote support since I've joined the team 2months ago, the FAQs was very helpful but for the benefit of the doubt, I always used the support system. They provide me an straight answer and was able to give an accurate responses on all the queries that I raised.

I haven't seen any down fall as of the moment, I received the excellent service that Remote can offer to all the employees connected to them. The accuracy and attentiveness of each support is very professional.

Remote help the remote employee to use the law we have in our country, we can no longer use the labor law of where our company is located and with that all the benefits we have on our country is also included. And that's pretty amazing.

Its Customer support around there products

Still need to work on there country specific payroll like tax deductions

They are solving a big problem for companies to hire remotely all over the world and that is benefiting me to work for the companies I love from the country I love.

Remote has helped me streamline my productivity and better manage my employment.

The lack of a dark mode is a little straining, but I can work around it.

Remote helps me highlight my productivity, maintain a healthy relationship with my employer and negate the hassle that comes with taxes. My mental health and work-life balance have greatly benefited from Remote.com

I like the idea of how remote has come through and helping all overseas employee to help the journey through out providing them a platform where they can see all of the information related to payslips and further more activities. what i like most about it is that the remote also provide 24hrs chat system, where you can raise your query and with in 5 minutes they will help you in the problem

There is nothing to say about here, It's an amazing platform.

I'm an employee and it's providing an ease to my employement journey.

Remote is consistent, extremely responsive and always helpful.

I don't really have anything bad to say.

When I wanted to start working remotely,Remote.com was the most cost effective solution. It has also proved to be extremely reliable and user friendly.

I've been working with Remote for 1.5 years now and I can honestly say the experience has been great. The platform is easy to use, and intuitive. Everything is clear and easy to find, so I hardly ever need to contact their support team since answers can be promptly found in the platform. Yet, when I needed help with more personal and ad-hoc situations, the team responded extremely fast with clear answers and proactive solutions. Highly recommend.

I have no downsides to report. My experience has been good.

I joined the team through a remote hiring process, and I'm pleased to share a positive experience regarding my health insurance coverage. Recently, the company efficiently helped me clear out questions about adding an additional family member to my health insurance plan. Despite the fact that my request didn't require immediate attention, the team handled the matter promptly and with the utmost care. I appreciate the proactive approach and the importance they place on ensuring the comprehensive health coverage of their team members and their families.

I love that I can submit all of my expense claims, time off requests and find my payslips all in one place, in a couple of taps. The customer service is also A1.

I wish some information was made more easily findable.

I can work for a foreign company without the hassle of the legal paperwork

Information is clear and support is always available and effective. Their platform is also very intuitive and filled with relevant information.

Sometimes a thing or two about the benefits wasn't totally clear, so I'd have to reach out to a support agent.

I was able to be hired as a formal employee in my country (with all benefits) and still work for a foreign company.

Its accesibility and ease of use of their platform, plus their customer support is willing to help at every situation you might face. I was helped throught the whole hiring process by an HR agent.

In case of some people that require it, the lack of physical interaction when managing all documentation.

Its solving the accesibility issue some international companies faced when trying to hire people from aboard.

I have worked for an international organization via Remote (based in Mexico) and they are a great employer, good benefits, and they answer all your questions.

Nothing, really. I really enjoy being employed though Remote.

It allows me to work for a U.S.-based organization from my country of origin (Mexico)