Remote.com Reviews: 4.6/5 — Highly Rated

Remote makes it easy to get paid and get documents from my employer overseas.

The only downside is my employer legally being listed as Remote, which causes some confusion on paperwork as they're not actually who I "work for."

Remote makes currency conversions, requests, etc. very easy to navigate and takes the hassle off of my end when it comes to working for a foreign company.

It's app and the visibiliti you have over it

Theri responce time, when it comes to paycheck issues

it solved an easy way to continue work with my employer

The ease of use of their web application

Nothing really but maybe just an improvement on their customer support response time

Record and documents management

Very easy to get information by the chat. Fast customer support. Many features. Easy to consult frequently.

No service in Italian. A bit hard to understant how the benefits work

I can work in Italy working in a company in France

Remote made it very easy to get all the documents in order. Also, they were always very responsive. I was also quite impressed by the health coverage they provide for me and my family.

There wasn't really anything that sticks out as a dislike.

I was hired as a contractor through Remote which handled Payroll and benefits.

I can say Remote is a Payroll company making everything easier to employer. I can upload documents needed easly through site, can deklare expenses through app without computer, can connect with help any time from anywhere and operators always helpful and carrying

-Guides for each country for abroad employers

-Paying my wage slip with my new hometown's currency -Due Poland is New experience for me, they guiding me with its law - providing me 3pl source company for abroad process (visa,pesel,adress)

What I like most about Remote is how easy to use their website. It also provides easy access to the payslips and requesting documents.

Means of reaching out to customer service.

Remote is helping me receive my salary as a Remote worker. In addition, they also do all the work for the government-mandated deduction. All I have to do is focus on my job and wait to be paid. My journey as a Remote worker is seamless because of Remote.

The service and support have been great. I love the UI design it's very user friendly and intuitive so you can navigate without specific trainings. Thy are very efficient with providing heads up about payroll as well as help you keep track of everything. The process is pretty straightforward and clear - I have been accessing the app on a regular basis.

n/a so far I've been happy with the platform

Our company does not have an office in Canada but thanks to Remote I can work for a US company from Canada!

How fast they respond to the chat, having instructions on how to use its functions

Sometimes the answer is too general ro my question in the chatbox

Payroll and access to documents, fast and clear

I am onboarding my first employee with Remote. I had some questions while filling out the information and the Chat support was excellent. Quick to connect with a person and very helpful results!! Got my questions answered and even received links with more information that was helpful.

No downsides yet - just starting to use Remote.

Hiring in a different coutnry where our business does not have an entity.

They're very quick when it comes to responding to queries and doubts about payslips, benefits and such. I am currently getting support through two channels: via email (as I address most of my questions to a personal "buddy" during the course of this onboarding period) and via chat, on Remote.com page. I really have nothing to complain!

Nothing in particular. I'm a new employee (they're the third-party company between me and my old company, as I moved back to my country of origin recently) so I might change my mind in the next few months.

Doubts about my new payroll after relocating to another country (from Ireland to Italy i.e. my home country)

Customer support, resources, tech support

not a lot of flexibility with pensions and benefits

Hiring globally

Remote is very easy to use. Especially the mobile app makes expenses a breeze. I really like the UI / UX which is nice and simple.

The mobile app on IOS doesn't allow uploading PDFs directly which is kinda annoying

I want to work remotely at companies from outside of my country but still benefit from the insurance and laws in my country

I've been managing remote teams for years, and Remote has been a game-changer for me. From hiring talents across continents to ensuring everyone gets paid on time, it's made everything so much smoother. Plus, the peace of mind knowing there are no hidden fees? Priceless. It's clear that Remote truly understands the challenges of global HR. Highly recommend to any team lead navigating the complexities of international work!

While the desktop version is robust, the mobile experience could use some refinement. It's functional but not as seamless as I'd like.

Remote has transformed our global operations. It's simplified international hiring, streamlined payroll across currencies, and brought transparency to costs. The platform's commitment to data security is reassuring. In essence, Remote has made managing a worldwide team straightforward and stress-free.

- Fast CS response, clear instructions and they work well with involved 3rd party so we feel very taken care of.

I wish there's a feature in Remote that would show the paycheck or commission that has been sent / approved by our Employer. Even if we havent receive it yet, it would be nice to see the "floating" paycheck and see if the numbers are accurate so if it isnt we can inform our employer about it.

I get my paycheck from Remote

- their customer support is top-notch. I've had a few interactions with CS agents, and they were always extra competent when resolving the issue. Additionally, they were always really friendly and quick to respond. - they always pay on time, which I've not experienced in all companies, especially when I was a freelancer. - their platform is informative and really easy to use. For example, when I had to decide whether I wanted to sign up for one of the benefits (e.g. health insurance), it was easy to make an informed decision based on the documentation on their website. Also, the design of the site is great. It's easy to find invoices and other important documentation. - In my country of residence, they have partnered with a third company that handles the benefits. These benefits are, for the most part, better than those at my company. I sometimes hear from colleagues hired directly by my company that they have issues receiving their payslips or problems signing into their platform... and every time, I think about how glad I am that I don't have to worry about it because of Remote.

I honestly can't come up with a reason not to like Remote's services (at least as a worker, not an admin).

The company I work for cannot hire people in my country of residence because it has no legal entity there. For this reason, Remote handles the hiring and payroll while I provide services to this other company.

Good application and has excellent UX. Support is very fast responding, and the answer is very detailed.

It feels like some benefits are exclusive to the UK and for other remote employees are not that beneficial.

Working remotel, everywhere with a payslip.

Efficiency, always with a kind response - working through Remote has been smooth and easy. The platform is very intuitive and complete, and solving a doubt or asking for assistence is really quick and done in a professional, yet kind and friendly way. Everything has been on point.

What could be improved is the onboarding with Remote: to better understand the contract, being explained in detail about it and the salary and taxes involved, and in general get more clarity at the beginning about those things, and also about how Remote works and its platform. The contract process should be discussed between the parties, explained and talked through, and also the salary in detail, and I missed that with Remote. Apart from that, it has been really nice and smooth, and completely reliable.

If Remote did not exist, I would not be able to work for the NGO that I work for, from where I live - I would not have been able to take the job! So my job is possible only through Remote. Its main existence was the solution for the problem of living in another country than the one that I currently work for.

The live chat and accurate and swith responses, talking to a human not just chat bot ease of use yep customer support was good ease of implementation

no 1o1 zoom meeting for the onboarding like glints.com does.

Global workforce, get jobs abroad

Having all the regular local company benefits, taxes and a legal work tasks handled while working remotely to a non-local company

There is an extra entity involved, which becomes the legal employer - this means some small extra steps in communication

Remote allows employees to work remotely with companies that do not have a legal entity in their country as if they did.

High rates as compared to other applications. Easy money transfer from Remote to my Stripe Express account. They also have good customer service to answer queries. Chat supports are friendly. It was my first time using it and I found it very easy to use.

Sometimes it takes time to receive my money from Remote to Stripe especially when the invoice payout was during holidays and Fridays. I hope they can make it quick also during those days

Higher rates as compared to other applications. It has a history of invoices that makes it easy to track your past transactions with the employer.

Continuous support, clear overview and explanations, the webpage

There is not a deskstop or mobile phone app

Allows me to work for a foreign company while living in my caountry

The platform, with a high quality of UX/UI and at time support.

Connections, means events, physical contacts with other employees/freelancers or contractors can create a good network for remote workers.

Accounting details, in the beginning it took long to explain all the taxes/income. Now things are clear

Using Remote has been a very positive experience. The website is well structured and all the information, like payslip, time off, requets etc, is easy to find. The support is great. Any question gets an almost instant response from a real person, not just a bot. They follow up and make sure I have everything I need.

Nothing really. Maybe that there is no person I sit next to and chat face to face. I used to not see the remaining days off but now that feature is added which is great.

Remote solves the problem of my employer being in another country. With Remote I can work under local laws and regulations I am used to and that work with my health and social life.

Contact with helpdesk is fast, friendly and accurate

I had some trouble/discussion about digitally signing and uploading documents

Work from my new home country for the same employer in my old home country

User friendly interface and it helps connect with global recruiters

The notifications stays there if u opened.

Getting hired by global employers

- lots of internal knowledge and expertise on hiring/labor law in different countries - dedicated AM that replies swiftly - user friendly: multiple employees working in different country, all in 1 dashboard

- it was a bit of a hassle to add an additional step in the automated workflow

all remote employees in 1 platform/via one service, rather than working with all kinds of tools and services

The number of companies it supports and helps us hire EOR remotely. I used their chgat support and it was great.

nothing that comes to mind, may be add more featurs pertaining to onboarding

Helping us to hire EOR where we dont have out office setup yet. Making hiring remotely seamless for us

Our customer success agent Giulia! Without her support and the support of the country specialists, we wouldn´t be able to support our staff. Everything is resolved very fast and we are safe our staff is having local rights and support. Not to mention - one price for health insurance for all staff.

It would be nice to go on a monthly subscription plan and pay as you go.

We have staff members worldwide and Remote is providing full support for local hires. It´s making life easier for our (company) and staff members.

The easiness of usage: intuitive application with all the necessary information very well conveyed and accessible Awesome support team with a swift response time and talented group of especialists ready to answer any of your questions or concerns at any hour of the da; Smooth and quick onboarding process, both on a personal level and for other employees.

Some steps on the onboarding process could be better explained, especially for hires without previous professional experience.

It help me on a personal level to access a Remote job offer in a smooth and swift way, including payroll processing and other EOR employee benefits such as health insurance and food allowance stipends. As a team manager, it helped me manage my team EOR members in a simple and intuitive way with notifications about they expenses or PTO requests and a simple approval process.