Remote.com Reviews & Product Details

They follow their employee's country rules and regulations for employement.

I hope they can adjust to mode of payroll for each country.

They made it possible for me to legally be employed to my current US employer.

Customer support is fantastic and UI is best

None till now. Everything that I use is fine

Remote does taxation calculation so beautifully which makes it so easy to understand. User interface is amazingly intuitive and all my document and information are easy to access.

The support is very fast and spot on. I had a couple of issues about the taxes and the expenses and the support I received from Remote has been always really good.

Pobably, the only part that I don't totally like is the difference between a standard HR organization and one remote, the fact that I cannot talk face to face with an HR.

Remote people look like they are very knowledgable about the local laws and tax procedures. Their competencies are probably better than what I saw in different organization during my career.

The customer service response time and follow up was great

Nothing, I love the service delivery....

Salary payment, it's a seamless process and I have benefited greatly from the service.

Excellent Customer support and User interface

Uploading documents can be more smoother

My future organization works remote and having remote.com as my payroll and benefit partner has been amazing. The entire onboarding experience has been a breeze.

Easy to submit paperwork, sign contract, and take care of all the administrative side of your hiring. Support Team is very responsive, especially on chat. It's a great service.

You need to manually log the local bank holidays, when it's something you legally have and Remote already knows (city you live in and country your contract is from).

Increases job opportunities because companies can look for employees remotely without the hassle of the administrative staff of that country. I didn't want to relocate and my working permit is only for the country I live in, so perfect match.

The onboarding and setup process was really easy with Remote.com. Their employee portal is really easy to use and gives me access to everything I need. They even negotiated a food allowance for me.

The only thing I think they could improve a little bit is to have a slightly faster response on their email support. It's not bad at all, but could be improved.

Remote.com employs me in my home country and outsources my services to any company that needs an employee with my skills, in a wide variety of countries, without them needing to create a fiscal/legal entity in my home country.

I think the best part is how easy it is to handle, check payment progress and overall comunícate in a simpler way with your team work and don't bother with payment details

I think having it connected with stripe sometimes can take a little longer, but that's not their fault, there's is a good amount of other withdrawal methods but definitely something to be aware

I think my payment method and invoices, I myself seem benefiting from that because I don't have to bother with local authorities to submit an invoice, it's just as simple as doing it and send it in Remote

The most helpful product of Remote.com is the Dashboard, it provides all of the details and it is user friendly. I also like the customer service because they make sure that they address your issues in a very timely manner

One of the downsides of Remote.com would be the payslip, there are times that I couldn't understand the contents of it and I would need to contact Customer Service for the details that are missing on it.

I think one of the business problems that Remote.com is resolving would be the onboarding of the international partners/international employees such as the ones in the Philippines.

The onboarding process was the most efficient I've ever experienced! Tech support is prompt and efficient too - all of my queries were resolved in a couple of hours.

I haven't come across anything bad, and new features to improve ease of use are added pretty often too!

I'm employed by Remote as my EOR.

Remote has enabled us to grow our team in the Philippines, Canada among other countries. Their support and leadership team are easy to work with and will do everything they can to support our growth.

Setting up payroll in countries like the Philippines is a huge challenge, but the Remote team are definitely great in solving payroll issues to ensure that they can provide a great experience for all our employees.

Remote allows us to employ full time employees in countries like the Philippines and Canada without having to go through the pain of setting up our own entity and payroll teams.

I used it only last 2 months, but it works pretty well. Technical support was very pleasant and helped me to solve all my questions. My employer chose this service and I did not experience any discomfort.

As I said, I did not experience any big issues with Remote. There was a problem with the KYC verification process: I passed it correctly, but didn't receive access - technical support manually confirmed my personality.

I use it for my freelance work. I found it very comfortable that you can choose different withdrawal methods - it's easy to manage your income. But I never used over payment services and can't compare them.

It is really easy to navigate around the platform and is very transparent. Submitting documents, uploading expenses or requesting time off are great tools to have within the platform. The team are super helpful with any queries or support.

It would be nice to have a point of contact to reach out to for queries rather than a generic help@remote email.

Having a system like Remote helps take away the burden and stress of setting up a new entity in another country for businesses looking to expand and hire the best talent.

I had a smooth onboarding, with a clear sequence of steps. Document uploading and form filling were easy. The support team helped me efficiently, quickly addressing a ticket I opened. Self-service capabilities are available, e.g I was able to request a work certificate through the Remote interface. Payslips are well-formatted. They are more legible than others I got in the past. I am alerted by the issue of new ones by convenient email notifications. I’d recommend Remote to friends and colleagues. I’m already evangelizing the brand across my network of peers.

Until now I didn't experience any friction with Remote. I haven't tried yet the experiences of requesting time off and reporting expenses. I have no doubt they will meet my expectations.

When I got the offer from my current company, I asked if it was possible to leverage on an Employer of Record, to avoid the need to open the Italian Partita IVA (i.e, being a contractor). The company accepted: they were already familiar with Remote.

The customer service, whenever needed, is prompt, knowledgable and professional. Contractor payment/invoicing is free (nice feature).

Inclusion of health insurance when onboarding an employee. They already have health insurance so did not want to get the mandatory/included health insurance for them.

Simple onboarding of contractors and new team members abroad.

All of my questions were resolved very quickly, support is awesome. Documents were uploaded and proofed very fast, and the dashboard interface is user-friendly and understandable. I'm receiving all of the payrolls in time, taxes, etc are paid by the company. Support for Ukraine works brilliant, thanks for that also.

There were some issues with the correction of the contract in the begging, but that was more of ours laws, than thing with Remote.

User-friendly interface, you can understand what and where to click to do smth even without the support, but if you have any questions support will answer them within the day.

I love it because I can work from any country in the world, using Remote.com

I can't see my days off anywhere and Have to ask the team everytime how many days off do I have

add benefits, food voucher

I thought the onboarding process was very quick. The team was always quick to come back to me when I had questions. It was great to be hired even though I was in a different country

Sometimes some of the inquiries were dropped and I had to get back to the team.

It's good to know that I can be an employee with any employer, not just from the country where I live.

The onboarding was very good, they explained everything and solved all the questions that I had through email. All the onboarding was automated so it was very fast, I liked it a lot.

I had some communications problem with my Remote contact person and the onboarding process was stuck for a week, however pass that week we solved everything very fast.

Work for a company sited in UK while I´m working from Spain. I don´t need to work as a freelance because Remote hired me from Spain, so I have all the duties from Spain

Getting market-rate conversion rate of payment

So far no complaints it's wase to use and user-friendly

Prompt response from support team