ClickUp Reviews & Product Details

ClickUp is an incredibly versatile productivity and project management tool that saves time by streamlining workflows, improving team communication, and providing excellent accountability and reporting.

ClickUp's infrastructure has not kept up with the growth in the number of users, leading to degraded performance. However, ClickUp is completely revamping its infrastructure with the release of ClickUp 3.0.

ClickUp has helped us unify our teams' processes and organize each unique workflow at our digital agency. From Agile website development/builds to maintenance/support of existing clients' digital platforms to internal initiatives and marketing.

Hierarchy Intuitiveness Views Dependencies Docs Support

Some bugs or delays may occur but hopefully, the 3.0 will solve them! Dashboard functionalities are insufficient to me.

It centralizes everything in a single place. It helps getting an overview of everything that needs to be performed throughout the departments and projects for instance.

It's possible to create many visions of the same tasks and projects. We can create strategic, tactical and operational visions all at the same place and connected

There are some buggy stuff. Memory consumptios its always high The "timeline" vision always crashes Chrome when we try to navigate to the past. And we struggle a lot to try to use the whiteboard. So we decide to keep with Miro

Best alignment with our stakeholders. For strategic an tactical way. We can align our objectives with other squads and with our executive team.

I like the automation and collaboration that is possible with ClickUp. My whole team is on the platform and we know who is assigned tasks and where we are on our overall roadmap thanks to ClickUp.

The least helpful about ClickUp is the cross functionality between teams, one team uses one setup/template while another team uses a different setup/template so it can be confusing toggling between the two.

ClickUp is solving collaboration between the marketing team, and other teams at my company. We can all see who is working on what when it is due and what we intend to work on in the future.

The ability to automate tasks and templates. This allows a seamless of task asignments between our team.

The mobile applications don't have as many custome views as the desk top. I wish it worked better offline.

Communication! Clickup allows are team to see who is working on what and what needs to get done.

Quick grip on the tools functionalities and usability. Allowed me have overview on workload on different streams, prioritize and organize efficiently.

Nothing, all issues were taken care of rapidly

Easy follow up on multi streams

My favorite part about ClickUp is that I can combine all of my to-do lists into 1. I used to have a bunch of sticky notes, journals, and random papers all around with important information. Now, I have access to to-do lists for my personal things and business in one spot. One of the upsides of using ClickUp, is that I can add due dates and start dates to tasks. I can now add dates automatically instead of manually input on a planner or calendar. For my business, I don't use ClickUp solely for tasks. I have "task lists" for items that need IMMEDIATE attention, need cleaning up, and serve as a "backlog" space for non-immediate tasks. I also have a "storage" area where I have items I access all the time (branding list, bills, etc.) I think if you don't use ClickUp for non-task or to-do list items, you are missing out on using ClickUp to its fullest potential.

As much as I love ClickUp, I am also a realist and believe anything can be improved no matter how amazing it is. ClickUp excels at having so many features that other task management software doesn't have in one hub, but with that comes the downside that things can get a little finicky when working with one another. Personally, I don't really mind this because I love the features and I usually just contact ClickUp support or go on the official facebook group if I have questions. I would say the easiest way to avoid constant glitches (for now) is to make your workflow a bit easier to manage. Not only does that help avoid glitches from super complicated workflows, but it makes it easier for YOU and TEAMS to stay organized. Since ClickUp was founded in 2017 (relatively new company), I have to say it is impressive that they added a lot of features TOGETHER that older companies haven't done yet. I wouldn't underestimate ClickUp and how much they care about the people they serve. We just have to be patient!

One of the things ClickUp is working on that benefits is me is speed and user experience. I contact ClickUp support when things come up and they add new feature requests a LOT. Since so many businesses use the platform, anytime someone requests a feature or a glitch comes up, ClickUp is pretty on top of adding it to things they want to add to the platform. It makes me feel great knowing that I am using a platform that is constantly trying to evolve and improve.

I like how easy is to the team see and complete tasks adreessed to them.

I can't select multiple files to delete at once in attachments.

It is solving the problem of losing time gathering information to complete tasks and making it easy for the team to visualize what task is open and the possibility of closing them while at the warehouse.

I like the flexibility and the many views you can have for the same data, that is really helpful for organising our work.

At the moment it tends to be slow some days.

The multiple views, the absolute flexibility is unprecedented. Also, communication inside tasks makes it easy for us to collaborate inside the agency but also with some of our clients.

Clickup presents itself as the tool that wants to replace them all, mission accomplished. The tool adapts to your needs and the interface as well, each view has its specificities and therefore its functionalities. Version 3.0 will - I think - consolidate all these aspects by adding new awesome features, including the aggregator of services (Drive, dropbox, github ...) in the new universal search, the new inbox, etc..

Some aspects of the interface and its slowness. Some recurrent downtimes during a period... But I believe that the 3.0 will improve all this and that it is a thing of the past!

Project management, time management, planning, communication with clients etc.

I no longer belong to *that* group of consultants who over-promise & under-deliver! ClickUp's Workload View allows me to plan my resources accurately, avoid overlap and deliver to the client at the set timelines.

Profitability Calculator - there isn't a feature that can directly show me my profits on each client space unless I use a third-party integration tool like MAKE that can automate my P&L for custom variables such as Time Spent/Cost to Company/SKU sold.

Our agency is a hybrid model where the clients and resources are charged/paid hourly. ClickUp allows us to track the time logged and how much we are making via productivity billable hours.

The best about ClickUp is the agility it provides to the user. You are able to customize it in so many different ways according to your preferences and way of work.

I would love to have ClickUp interface in other languages. I also like to have the export function to the basic plan. Other than that, everything is great and easy.

ClickUp solves a lot of challenges that you can face in your daily work. It allows you to have a consolidated view of all work within your organization. With multiple views and dashboards, ClickUp is not just for users but also for upper management and executives.

ClickUp is constantly building new features and its support team is available for any trouble we might have. We started using ClickUp as a free version but quickly switched to the unlimited version. It allows you to structure your projects and easily duplicate them whenever needed. The customizable fields by list are just fantastic, and the different views accommodate each user's preferences we don´t have to use the same view. We replaced word documents with ClickUp documents as they are easy to share, collaborate on, and structure within a workspace or folder. I am sure I am forgetting many things as the tool is incredible!

Clickup used to have a lot of issues of synchronization between mobile app and desktop but since the late 2022 the team fixed all those issues. The invite option still needs some work sometimes the person can't connect to the space.

It was challenging to use various tools to display multiple tasks from different folders and have documents. As a software company, Clickup was instrumental in consolidating all aspects of our business into a single tool. Previously, we used different tools for sales, marketing, and product development. Clickup allowed us to easily invite outside consultants to a project by simply inviting them to a folder.

Automation, integration and docs. I love how many options the users are given to fully streamline their workflow.

Text and highlight colors don't work the same in both the dark and light modes. Some adjustment in this area is probably needed.

ClickUp allowed me to fully automate a lot of little manual tasks around keeping track of everybody's personal to-do's and to keep the Knowledge Base connected to the relevant boards and processes.

ClickUp keeps us SO organized all of my projects in one place. Communication and accountability are easy, coordinated, and our team is more productive becuase of it!

There's SO many ways to customize - which is great! But, some people make it TOO complicated. We worked as a team to develop what worked for us - and it DOES!

COMMUNICATION! We coordinate SO many different people and steps in a project - ClickUp coordinates and all allows us to communicate to work more efficiently!

I like that ClickUp provides multiple functions and features to set obtainable goals.

I would say that I do not enjoy that ClickUp has lags in edit features.

I believe the problems our team is solving with ClickUp are Organizing our day to day work to meet deadlines, producing work and performance transparency.

Everything is in one place. The system works and covers nearly everything I could possibly want from an ops process

The only downside is speed (at times) and the refreshes to update information (which look to be massively improved in 3.0).

It's stopping the need for jumping between multiple systems. This cuts down on wasted time in a major way. Plus view flexibility lets us keep everything together

the whole world of options that they had.

The amount of time that takes to refresh the page.

is helping me to have track of every to-do that we had inside the company and every project.

The Clickup user experience is one of the best that I have ever experienced in a project management app. The user interface is clear and visually engaging and the flexibility of the platform is amazing. I can embed docs from external sources such as Google Drive, Figma, Miro and much more! This flexibility allows me to centralise all my essential personal and client communications within ClickUp and drastically reduces the need to hunt through nested email threads. I use ClickUp to run my entire life now. I don't know what I'd do without it.

I still have a gripe with ClickBot's ability to completely mess up dependencies when delaying task due dates. If I have a specific time set, the rescheduled task sometimes appears in my calendar at a time outside of my working hours (i.e. 03:00 on a Saturday). Another thing that I dislike is that I am unable to add table calculations to table cells embedded within tasks. I have to either manually calculate sums or just embed a Google Sheet for speed. Got room for one more?… This may be something that may be fixed in the forthcoming ClickUp 3.0, but it would be really great if new comments appeared in a task thread instantly and with a seen or read status confirmation (like the double tick in WhatsApp messages). Sometimes, new message notifications are pushed to my web browser before they appear in ClickUp and I often have to manually reload the entire web browser to see the latest message. Furthermore, when I reply to a client, I have no idea if the client has had time to read my reply.

The main reason I left Asana was that I really needed start times and dependencies to better manage my client and personal projects and ClickUp has all of this, even on the free plan! Similar to Asana, I also like how I can use it as a communication tool to have all my project-based client communications in one place instead of in disparate emails. The integrations are fantastic. The fact that I can embed documents from other services directly in ClickUp means that ClickUp has now become my ‘source of truth’.

The ease of use and setup are the features I like the most. The ability to attach or link all relevant content for each task in an organized way also saves time.

Clickup 2.0 is a little buggy at times. Information has disappeared on docs which makes me not want to use the built in docs features. The tagging and column creation is a little cumbersome.

Clickup is helping to organize all the various tools and freelancers I use on a daily basis for my marketing agency. It is easy to learn and therefore doesn't take as much time to get up and running.