Unclaimed: Are are working at Loom ?
Loom Reviews & Product Details
Loom is a video-making platform that is designed to help businesses facilitate better and more efficient workplace communication through video and screen recording. It empowers users to use a web-based interface that supports screen recording and screen capture, shared via a link for easy viewing.
| Segment |
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|---|---|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Loom Pros and Cons
- Dedicated mobile apps for Android and iOS
- Quick screen recording with handy webcam overlay
- UI is clean and easy to navigate
- Loom Chrome extension has multiple recording options
- Transcripts aren’t always accurate
- The free version restricts videos to five minutes
How quickly you can record and share. I also like how professional videos look when you screen share. It's perfect for recording curriculum.
Maybe they could include some more audio editing options.
Creating videos quickly to help clients or for training purposes
Loom is quick and easy. I simply click on the Loom icon on my screen and I am ready to record instantly.
The quality of the recording is not quite as good as other platforms I've used.
Loom allows me to show and not just tell with my consulting clients. When words aren't quite enough, my 1-2 minute explainer videos always do the trick!
Loom allows me to record videos that my clients can watch when it's convenient for them. It has reduced my number of client calls since now I can send a Loom if I want to highlight a new feature, help someone get engaged in our system, or answer a few quick questions. It's an easy-to-use program. I love the email video embed feature and they keep rolling out amazing new features. The new AI tools like the auto-generated Subject, Summary, and Chapters are a time saver and hardly need any editing. The background noise filter and filler word removal is also a great addition to the program.
I have two monitors and I wish you could set which desktop is your default when using the desktop app. I also wish you could stitch together multiple videos. Right now I think you can only snip within one recording.
It absolutely saves me time by reducing the number of client calls. I've recorded account reviews where I can showcase a client's accomplishments and also highlight new product features I think they'd be interested in.
Loom is absolutely fantastic for communicating Asynchronously, sharing ideas and troubleshooting, and creating a library of content that can be accessed at any point in the future. Loom has allowed me to avoid so many meetings and collaborate more with my manager as he can review my loom videos when he gets a moment in between meetings, rather than setting aside time to review something small. * I also cannot speak highly enough of their features that are rolled out. Features like selective screen blurring and a suite of AI tools have all been fantastic. I am happy to report that many loom features seem to be very well thought out and tested before rolling out for regular use. The new AI features like AI titleing, creating descriptions, as well as creating chapters for viewers to find the section of the video most relavant to them have been a game changer. Those AI features all work so quickly as well, usually within 10 seconds or less of the recording ending!
My experience with Loom has been excellent in almost all aspects. One of the only lingering issues I have come across is with a colleague who had a previous account for educational use. The platform seems to automatically send her videos to her old profile dispite being logged into her new one and having her new profile have admin features. This is currently being investigated by their support team (who replied back to me in just a few hours of the initial ticket being submitted).
Loom is solving my need to virtually communicate with team members and managers while ensuring that there is transparency to what I am explaining in my videos. We have used loom for asynchronous communication, creating a procedural library, creating content for our new LMS, and several other things.
Loom literally saves me hours upon hours of emailing, plus it allows me to share nuance in my responses and give background to design work that I share with my clients and peers!
Nothing. It is a game changer for me and my business.
Loom allows me to share the "why" behind the design work I do in the film industry... especially when communicating with non-design types. Plus, it allows me to respond to emails that could take 30 minutes to write in literally seconds.
I'm not a marketing professional, but I need to create tutorials for clients. Loom was the first program that I could EASILY understand and start using right away. The editing tools are easy to navigate as well.
I wish you could move the tool bar in videos so you can't tell I clipped a video if you're watching the time.
Being able to reach clients across the country to ensure they have the tools they need to use our product.
I can quickly and easily answer client questions and walk them through our product while I do so. A loom, in comparison to a phone call, also allows my client to rewatch the video as many times as they like/need. Sometimes the answer is too complex just for an email. Loom helps. that.
I have no complaints, honestly I just wish I could get more of my clients to ask my questions using loom.
It eliminates meetings and long-winded emails.
It saves me and my team a ton of time. My company thrives on being asynchronous and Loom allows all of us to perform at the highest level without having to attend a bunch of unproductive meetings.
There have been very very few outages, but when there are issues it's very noticeable in terms of productivity. I will say that whenevert his has happened it's only been on the recording side and not the actual accessing of existing Looms.
Scoping client work, communicating internally, scoping policies for employees, SOPs.
It is highly effective for my role as a director of operations, my role is repetitive and while my role is important, it allows me to record guidelines, steps to our contracts and reach several people at one time.
Not being able to share this with the team at the expense of continued upgrades, but is sitll doable. Perhaps have a limited team where the team can still record/or use but within limitations.
It is saving me time, and repeated meetings where that time could be more impactful elsewhere. Its anywhere from 1-2 hours of trainng, contracting and onboarding agents where it's tme consuming, this allows me to move at an aumotaed pace with the team having the ability to message me on the vidoe or via text/email. It's fantastic!
Loom is so handy to quickly record your computer screen (and face if you want). It's user friendly with lots of recording options that are easy to use and understand.
At one point Loom was not launching correctly on my computer. I would have to restart it 2-3 times to get it to work, however it appears this is no longer an issue with the latest software update.
I find that instead of typing out long emails to co-workers or clients it is so much faster to create a quick Loom of whatever it is I am needing to explain. I simply pop the Loom link in the email and send off! It has simplified my life.