Loom background blur
Loom logo
Loom
Loom on. Meetings off.
4.7
(1,831)
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Unclaimed: Are are working at Loom?
Findstack offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Loom Reviews & Product Details

Loom Overview
What is Loom?

Loom is a video-making platform that is designed to help businesses facilitate better and more efficient workplace communication through video and screen recording. It empowers users to use a web-based interface that supports screen recording and screen capture, shared via a link for easy viewing.

Company Loom, Inc.
Year founded 2016
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
Managed by:
WH
Wilson Hou
Founder
Ask Questions about Loom
What Loom is best for?
How does Loom compare to Vimeo?
What are the pros and cons of Loom?
Loom Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Loom Pros and Cons
Pros
  • Dedicated mobile apps for Android and iOS
  • Quick screen recording with handy webcam overlay
  • UI is clean and easy to navigate
  • Loom Chrome extension has multiple recording options
Cons
  • Transcripts aren’t always accurate
  • The free version restricts videos to five minutes
Loom Awards
Findstack 2024 General Badge
Loom Features
API Access
Analytics/Reporting
Auto-Transcription
Automated Reminders
Breakout Rooms
Custom Branding
End-to-End Encryption
File Sharing
Gallery View
HD Video
Hand Raising
Integration with Calendar
Live Chat
Live Streaming
Meeting Recording
Mobile Access
Moderator Controls
Multi-device Support
Noise Suppression
Participant Management
Personal Meeting Rooms
Polling
Q&A Functionality
Scheduling
Screen Sharing
Speaker Spotlight
Virtual Backgrounds
Waiting Room
Webinars
Whiteboard
Loom Media
Loom 0
Loom 1
Loom 2
Loom 3
Loom 4
Loom Screenshots
Loom Expert Review

The popularity of remote and hybrid work is increasing at an incredible rate. Since the pandemic, around 16% of companies worldwide have gone fully-remote, while 62% of companies allow their staff to work remotely on occasion.

The distributed nature of the workplace today means companies need to invest in new tools to keep their staff aligned and connected. Whether you’re sharing messages in Slack, or video conferencing in Microsoft Teams, you’re probably already investing in tools that will support the change landscape of work.

Loom is quickly emerging as one of the most valuable platforms in remote and asynchronous work. It focuses on allowing users to capture video content, screenshots, and other information for recipients to watch whenever they choose. This can be a lot easier for teams looking to communicate when other staff members aren’t available for a real-time video call.

Today’s Loom review will explore everything you need to know about leveraging this video and screen-capture tool for the age of asynchronous and remote work.

Loom Pros and Cons

Loom Features

Loom is the leading video communication platform for asynchronous work. Designed for speed and simplicity, the solution allows you to record, share, and interact with videos. Over 14 million people across 200,000 companies use Loom to work more collaboratively.

The primary features of Loom include:

  • Screen recording: Record your camera, screen, or both simultaneously to share useful insights with your colleagues wherever they are.
  • Chrome extension and desktop app: You can record videos with up to 4k quality with a desktop app, or leverage 1080p recording with the Chrome extension.
  • Video stitching: If you need to record multiple videos for a tutorial or guidance for another employee, you can stitch them together into a full video.
  • Screenshot: If videos aren’t necessary to share contextual information with a co-worker, you can take a simple screenshot and share that through the cloud instead.
  • Automatic transcriptions: Using AI technology, Loom can transcribe your video, making it easier to access to a wider range of viewers.
  • Filler word removal: If you’re worried about the number of “uhs” and “umms” included in your video content when sharing with a manager or supervisor, remove them with one click.
  • Video hosting: Cloud-based video hosting is included with Loom, so you can store your content in an easily-searchable place. This is ideal for sharing the same video with more people, or checking back over previous videos.
  • Backgrounds and frames: Add some personality and branding to your looms with custom backgrounds and designs. This can be a great way to make your videos more fun.
  • Comments and reactions: Your colleagues can react to your looms with emojis, or leave comments and annotations to keep the conversation going.

How to Get Started with Loom

One of the things that makes Loom so compelling to modern workforces is how easy it is to use. It only takes a few seconds to sign up with Loom using your Google, Slack, or Apple ID. You can also create an account with an email address or SSO.

Once you’ve created an account, you can simply install your application onto your device. Downloads are available for Windows and Mac, and you can get the iOS or Android app directly from respective app stores. There’s also a Chrome extension for Loom.

Mac OS app allows to record videos straight from the menu bar

After installing the application, you’ll have to make sure you enable permissions for recording from your microphone, webcam, and screen. The desktop application will appear in your system tray or menu bar, so you can start recording with one click. There’s also the option to set up keyboard shortcuts.

When you’re fully setup, you can start recording your videos instantly. By default, the app records your screen with a webcam overlay, but you can also choose to record your face or screen individually. The iOS version of Loom does not allow for recording both your webcam and your screen at once, however.

Before you begin recording, you’ll be able to reposition and resize the webcam overlay, and choose whether you want to capture a portion of your screen or the whole thing. You can also decide whether to record system audio alongside your voice.

When you’re done recording, the entire video will automatically upload to the Loom cloud environment, and be accessible through your account. Here, you can edit the video in various basic ways, such as stitching different pieces of content together, cutting out the parts you don’t need, and adding “call to action” buttons which popup for users after the video finishes.

‘Looms’ are stored in the cloud making them easily available for your team

Notably, every video created with Loom is automatically made “public”. You can share the link to anyone, and they’ll be able to watch it without signing up for an account. The share button also offers one-click sharing for social media, and access to code for embedding videos on a website. The Chrome Extension will also automatically convert videos into embedded content for Google Doc, JIRA, Gmail, and GitLab.

Users viewing your video can speed up playback, react with emojis throughout the viewing process, see an automatic transcript, and leave comments.

Loom Pricing

Loom’s pricing structure is relatively straightforward. There are 3 primary plans to choose from, starting with an attractive free package.

Options include:

Starter

Price: Free

The Starter plan is free for anyone who wants to record quick videos (less than 5 minutes) and share them with colleagues quickly. You can use this package with up to 50 creators, and create 25 videos per person, with access to features like:

  • Privacy controls
  • Viewer insights
  • Unlimited transcriptions
  • Instant editing and gif thumbnails
  • Screen recording and cam bubbles
  • Personal, shared and team libraries
  • Video quality of up to 720p
  • System audio, with background noise suppression
  • Recording canvas with virtual backgrounds

Business

Price: $8 per user per month

The Business plan comes with all the free features of Loom for unlimited creators, and 50 Creators “Lite”. You can create as many videos as you like with unlimited recording lengths. As well as the features in the Starter pack, you also get:

  • High-def recording up to 4k
  • Drawing tools and mouse emphasis
  • Custom recording dimensions and branding
  • Filler word removal
  • Embedded links for videos
  • Removal of Loom branding and custom colors
  • Video archiving and uploads
  • Viewer insights and engagement insights
  • Closed captions
  • Security and password protection

Enterprise

Price: Custom

Designed for companies with specific recording needs and privacy requirements, the Enterprise plan gives you more advanced admin and security settings. You can also set up unlimited members, videos, and record for as long as you choose. Along with all the features in the Business plan, you’ll also get access to:

  • SSO (SAML) and SCIM (Okta) security
  • Advanced privacy features
  • Custom data retention policies
  • Salesforce integrations
  • Activity log reports
  • Restricted viewing and access
  • User roles and management
  • Priority dedicated support and account manager

Loom for Education

If you’re a teacher in the digital world, you can access a specialist plan specifically for education. Loom offers qualified educators access to premium features and unlimited recordings for free. You also get advanced HD videos, up to 45 minute recording lengths, and unlimited viewers.

Password protected videos, call-to-action buttons, search functionality, and system audio tools are also included as part of the package.

Loom Alternatives: Your Other Options

Loom is an excellent tool for rapidly creating and sharing video content and screens with your colleagues. It’s easy-to-use, packed full of useful features, and relatively affordable compared to some other options. However, there are other solutions out there.

Some of the most compelling alternatives include:

Slack Clips

Graphical user interface, application

Description automatically generated

Slack Clips is the native screen recording feature built into Slack. If you’re already using the Slack service for asynchronous collaboration, it might make sense to choose this product over Loom. With Clips, you can not only capture screen information, but also add voice overs to something, and implement your webcam too.

The Slack Clips feature doesn’t work outside of Slack, so you will need an account to start using the service. Clips can also only be shared in channels or through Slack direct messages. There’s also a five minute limit with no way to increase your recording options.

You’ll also need a paid account with Slack to access this service. Clips is not included as part of the Slack free package.

Dropbox Capture

Graphical user interface

Description automatically generated

If you’re using Dropbox for storing and managing files in the remote working world, you can also tap into one of the most recent features introduced by Dropbox. “Dropbox Capture” automatically uploads the videos you create directly into your Dropbox folder, which makes it ideal for sharing with distributed team members.

Though still relatively new to Dropbox, the Capture function offers many of the same features as Loom, including the option to take a screenshot, record your screen, or combine your screen recording with a view of your webcam. You can also record audio, or make a gif this way.

All of the content you produce will be saved to the Capture folder in your Dropbox account. You’ll also be able to hover over the capture to collect an URL to share with colleagues. The “Markup” feature allows you to draw on your content and add annotations.

Asana

Graphical user interface, application

Description automatically generated

Another option for those who already have a dedicated productivity and collaboration tool in place with their team, Asana comes with a range of “add-on” features for screen recording and video. One of the most common options is the “Coview” service, which allows you to create detailed videos and screen recordings with a couple of clicks.

You can also use Coview as part of your customer service strategy, allowing customers to capture information and code-level insights into any problem they’re having. All of the content is stored to your Asana account, where you can export screenshots and recordings as Asana tasks.

While the features aren’t exactly the same as the ones you’ll get from Loom, they’re pretty straightforward, and ideal for customer service teams.

Mac and Windows Screen Recording Tools

If you want to avoid adding any more apps to your workplace, or you need to keep your budget as low as possible, Mac and Windows devices also have some of their own screen capturing options. You can capture an entire screen, window, or portion of a screen on a Mac by pressing shift, command, and 3 together on your device.

Graphical user interface, text, application, website

Description automatically generated

The QuickTime player on Mac also allows you to capture video recordings of your computer screen. Simply open the QuickTime player, then click on “File”, then “New Screen Recording”. You’ll be able to control exactly which portion of the screen you want to record, and decide whether you want to include your pointer in the recording.

On Windows, the best way to capture screen recordings is with the “Game Bar”, built for Xbox consoles. You can access this feature by going into “Settings > Gaming > Xbox Bar”. From there, enable the Xbox Game Bar, and you’ll be able to start recording videos or taking a screenshot with the click of a button. You can also trigger the game bar with shortcuts.

Graphical user interface, application

Description automatically generated

You should be able to record activity in most windows and applications with Game Bar, and there are various tools for allowing you to adjust your recordings, adding audio, and reducing the size of your screen.

Loom Review: Finishing Thoughts

For capturing asynchronous video messages, screenshots, and screen recordings, Loom is one of the simplest tools on the market. It’s ideal for beginners who want to be able to capture quick videos to share with colleagues in an instant. The fact that other people don’t need an account to watch your videos can make it much easier to collaborate with Loom.

Share your experiences with the Loom app in the comments below, and let us know if you prefer any of the alternative options available today.

Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 21, 2024
Loom logo
1,831 Loom Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Apr 03, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Loom Illuminates The Mind"
What do you like best about Loom?

I like that this program allows for people to explore ways to create lessons, and collaborate on ideas which help further execute a task/goal.

What do you dislike about Loom?

I don't have any downsides to this program.

What problems is Loom solving and how is that benefiting you?

With distance learning, this enabled me to connect with learners and with teachers on how to use materials we wouldn't ordinarily use.

Enterprise (> 1000 emp.)
Apr 03, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Loom just works. Does exactly as promised, with benefits you didn't know you needed."
What do you like best about Loom?

Loom works beautifully. With both a desktop app and an extension (I use the Chrome extension), you have multiple options to create videos and record. Plus, the features that allow video editing/cutting/pausing are ideal, and I didn't even know that I needed them until I was previewing one of my videos and I needed to make some adjustments. It's so easy.

What do you dislike about Loom?

Loom is a bit more expensive than some of their competitors. There are a few that allow perpetual, low-cost licenses, but the difference between Loom and the competitors is that Loom has continued investment in development and new features. The competitors I have purchased seem to be a money-grab for what they have created. Loom continues to invest and develop.

What problems is Loom solving and how is that benefiting you?

Working with stakeholders in different time zones can be incredibly difficult, especially when respecting reasonable working hours for both parties. Loom allows me to either host meetings and record/easily share or even record my reports/reviews/meetings and share them with everyone. Plus, I can structure my global sessions by sending out the initials video, providing one week for questions/feedback, and then splicing the videos together to create a single asset that can be shared. Loom also allows us to create a knowledge base with video and examples, allowing our team members to learn both through reading our standard operating procedures and watching the videos demonstrating our answers and practices.

Small Business (50 or fewer emp.)
Apr 03, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Incredible!"
What do you like best about Loom?

How intuitive it is to use. I did a time analysis, and short videos of 2-to-3-minute product videos saved me an average of 20-30 minutes of meetings. Longer videos (10-30 mins) saved me from having to have multiple meetings with my developers, which are usually 1 hour long each.

What do you dislike about Loom?

I wouldn't call it a dislike as it makes it easy to access the app, but it would be cool not always to have the loom widget hovering on top of my browser.

What problems is Loom solving and how is that benefiting you?

Product walkthrough and feedback, meeting recordings.

Small Business (50 or fewer emp.)
Apr 03, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing Tool - Time Saving and Personable"
What do you like best about Loom?

So efficient - I love being able to explain something by voice with my screen in the background, it's much easier for the recipient to understand and follow and much quicker for me than typing.

What do you dislike about Loom?

Editing can be a little fiddly, but I suspect that's the case with all video editing!

What problems is Loom solving and how is that benefiting you?

Communicating with colleagues and customers in a remote first environment

Small Business (50 or fewer emp.)
Apr 02, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for working with clients remotely!"
What do you like best about Loom?

Loom's interface is clean, easy to use, and makes great quality videos.

What do you dislike about Loom?

It's not free! (Really though, it's a great price. No real complaints.)

What problems is Loom solving and how is that benefiting you?

Loom is great for getting feedback from our clients on prototypes, making user-driven iterations so much easier to implement, helps us to demonstrate small details that are hard to communicate via text alone, and helps us create a personal touch to our communications.

Small Business (50 or fewer emp.)
Apr 01, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Saves hours per week"
What do you like best about Loom?

How simple it is to use and how effective it lets me explain things to clients or colleagu

What do you dislike about Loom?

Nothing at all. I only have positive words on Loom.

What problems is Loom solving and how is that benefiting you?

Clear and effective communication with team and cliets (I am a copywriter so we talk a lot about written marketing copy). I can

Small Business (50 or fewer emp.)
Mar 31, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"LOVE LOOM - easy, quick, fun"
What do you like best about Loom?

how easy it is to use! it has a clean look but it's also easy to grasp and love that it's sharable.

What do you dislike about Loom?

Honestly nothing. I could see why is someone who doesn't like being on camera wouldn't want to use it but i love it!

What problems is Loom solving and how is that benefiting you?

Explaining things to a very broad audience all over the country. Loom has helped me save time explaining things multiple times in meetings or emails.

Small Business (50 or fewer emp.)
Mar 31, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"UX"
What do you like best about Loom?

Features were superb. Users are able to record screens with video.

What do you dislike about Loom?

Optimization for MAC OS, product is not well optimized for MAC users not owning the latest Apple machines.

What problems is Loom solving and how is that benefiting you?

Loom is providing solutions for a variety of start up companies - mostly hiring stage.

Small Business (50 or fewer emp.)
Mar 31, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome communication RESOURCE"
What do you like best about Loom?

Helpful to communicate e-proposals and reach clients. Helpful in operations to communicate SOP's or ways of doing something on a computer.

What do you dislike about Loom?

Would love to have my own branding in the background.

What problems is Loom solving and how is that benefiting you?

communicating processes or where I find a glitch in the software. or closing E-proposals.

Small Business (50 or fewer emp.)
Mar 30, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great user experience, very easy to use"
What do you like best about Loom?

The chrome extention is super easy to use, and the free plan although quite basic it's covering most of the needs

What do you dislike about Loom?

Well, I use the free version so it's limited to 5 minutes... but I can't blame them

What problems is Loom solving and how is that benefiting you?

I can show my screen and send it so the person can watch it at this free time, without having us both meet up.

Small Business (50 or fewer emp.)
Mar 30, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great time-saving tool"
What do you like best about Loom?

I love that I can walk my clients step by step on the screen when they ask me how to do something.

What do you dislike about Loom?

I don't see any downsides. I love how easy it is to share with clients.

What problems is Loom solving and how is that benefiting you?

I can quickly respond to emails about how to use the software, or I can easily ask more questions while showing the data I'm concerned about.

Small Business (50 or fewer emp.)
Mar 30, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Save time"
What do you like best about Loom?

Easy to use and you can save a lot of time by not having meetings

What do you dislike about Loom?

A couple of times I've recorded a loom video, I shared the link and the video doesn't work, you can see the image but it's impossible to play the video.

What problems is Loom solving and how is that benefiting you?

Every Monday I need to submit a weekly report and I use Loom to better explain what I've done. As a Data Scientist, it is easier to record a video than to explain it with words

Small Business (50 or fewer emp.)
Mar 30, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Quick and easy to record async meetings/demos and review comments"
What do you like best about Loom?

Ease of use. Great job investing in the UX. It's delightful, and even the copy is really funny too. It is one of the tools that I'm impressed by because it's a SaaS tool but doesn't look hideous and isn't clunky. It's speedy and helps me communicate much faster. The simple bubble interface that displays me talking is amazing. Sharing is simple!

What do you dislike about Loom?

The downside is that ease and speed of use means more disorganization. Would be nice to more easily organize in a way that doesn't feel so manual.

What problems is Loom solving and how is that benefiting you?

Ease and speed of async communication while demonstrating how a design experience should function. Or, teaching my team how to do. Sorry on mobile can't delete previous sentence. I also use for my small business. Makes it easy to share my videos with my students. Way easier to record and upload videos

Small Business (50 or fewer emp.)
Mar 30, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The bomb diggity for SOP's"
What do you like best about Loom?

How easy it is to use with it's functionality to record, finish and send off

What do you dislike about Loom?

That you can't change screens in tab screen view mode (it looks cleaner without the toolbar or the tabs at top)

What problems is Loom solving and how is that benefiting you?

Easy training tutorials for staff, feedback reviews, client tutorials, general sops

Small Business (50 or fewer emp.)
Mar 29, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It helps us save a lot of time !"
What do you like best about Loom?

All the time that I don't spend on specification, description anymore !

What do you dislike about Loom?

Sometimes it can take time before getting started.

What problems is Loom solving and how is that benefiting you?

Writting specification for my team can be very long and not always efficient, by using loom I've gain a lot of time and reduce knowledgde/ideas sharing issues.

Visit website